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For Companies At a Glance
- Tasks: Drive growth and strengthen customer relationships in the UK market.
- Company: Join Barry Callebaut, a leader in the chocolate and cocoa industry.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Why this job: Be the key player in expanding our market presence and making impactful connections.
- Qualifications: Technical degree preferred, strong communication skills, and B2B sales experience.
- Other info: Diverse and inclusive environment with a focus on personal development.
The predicted salary is between 40000 - 50000 £ per year.
This role is central to driving growth and strengthening our presence within the UK market. You’ll take ownership of developing sales volume and improving margins across a key customer portfolio, acting as the primary point of contact and ensuring every interaction is handled with professionalism and care. Beyond managing existing relationships, you’ll actively identify and pursue new business opportunities, championing the customer’s perspective within the organisation to maintain high satisfaction and long‑term partnership success.
Key Responsibilities
- Be responsible for obtaining market and pricing data to calculate margins and manage customer accounts/contracts.
- Focus on growing and developing existing customers, together with generating new business. Key targets would include the introduction of new products focusing on our value added products.
- Understand customer market, capability & position in order to create a joint business plan to drive growth in all major BC activities e.g chocolate, cocoa, specialties.
- Develop positive working relationships with key stakeholders within the customer including sales, buying, technical, NPD and supply chain.
- Provide reports on customer and competitor activity including arranging and managing quarterly business reviews with key customers.
- Liaise about BC product portfolio, obtain technical and legal advice and liaise re trials for new products.
- Co‑ordinate all UK marketing activities.
- Ensure customer compliance to agreed terms and conditions.
- Contract Management – ensure timely administration of contract bookings and payments including formal follow up with appropriate parties e.g. customer / pricing officer / credit control.
- Be aware of direct and indirect competitors of BC and take responsibility to share / take action based on this.
- Good awareness of macroeconomics is needed to build credibility with customers.
- Act as a spokesperson for Barry Callebaut on any relevant industry bodies.
About You
- Technical degree in a related subject preferred.
- A full driving licence, valid in the UK.
- Excellent communication skills, verbal and written including presentation skills, articulate and confident in delivery.
- Strong account management and relationship building skills.
- An ability to manipulate data, with strong computer literacy in all Microsoft office programs and applications, as well as Salesforce.
- Experience of business‑to‑business selling essential. Experience of UK retail preferable.
- Experience of analysing market information and forecasting sales opportunities.
- Proven track record of delivering business growth, prospecting and ability to secure positive networking relationships.
At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong.
Key Account Manager, Industrial Accounts in Banbury employer: Barry Callebaut Group
Contact Detail:
Barry Callebaut Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager, Industrial Accounts in Banbury
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. The more people you know, the better your chances of landing that Key Account Manager role.
✨Tip Number 2
Show off your skills in real-time! If you get the chance, ask for an informal chat or coffee with potential employers. This is your chance to demonstrate your communication skills and relationship-building prowess.
✨Tip Number 3
Research, research, research! Know the company inside out before any interview. Understand their products, market position, and competitors so you can speak confidently about how you can drive growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Key Account Manager, Industrial Accounts in Banbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Key Account Manager role. Highlight your experience in account management and any relevant achievements that showcase your ability to drive growth and build relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your skills align with our needs. Don’t forget to mention your understanding of the UK market and your approach to customer satisfaction.
Showcase Your Data Skills: Since this role involves manipulating data and analysing market information, make sure to highlight your computer literacy and any experience you have with tools like Salesforce. We want to see how you can use data to drive decisions!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Barry Callebaut Group
✨Know Your Numbers
As a Key Account Manager, you'll need to demonstrate your ability to analyse market data and pricing. Before the interview, brush up on relevant metrics and be ready to discuss how you've used data to drive sales growth in previous roles.
✨Showcase Relationship Building Skills
This role is all about managing and developing customer relationships. Prepare examples of how you've successfully built rapport with clients and stakeholders in the past. Highlight your communication skills and any strategies you've used to maintain long-term partnerships.
✨Understand the Market Landscape
Familiarise yourself with Barry Callebaut's position in the industry and their competitors. Be prepared to discuss macroeconomic factors that could impact the business and how you would leverage this knowledge to benefit your customers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle challenges. Think of specific scenarios where you've had to manage contracts, resolve customer issues, or introduce new products, and be ready to share your thought process and outcomes.