Site Quality Systems and Compliance Specialist is accountable to developing, maintaining and communicating the site's quality management system (QMS) that supports implementation of BC's policies and standards on Quality, Food Safety, Sanitation and Regulatory Compliance. Additionally, they will ensure that the site's QMS meets and exceeds regulatory requirements, GFSI and customer requirements. This position contributes to and nurtures a culture of "Safety, Food Safety First and Quality Always" mindset across all teams and leaders in the site, in line with the Barry Callebaut 'Go for Zero' objective (0 accidents, 0 defects, 0 delays, 0 environmental impact and a 0-loss mindset). She/he/they have the responsibility to act and speak up when deviations cannot be solved locally (example: infrastructure or resource issues that prevent complete execution site's QMS procedures)., The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Own and maintain the site Quality Management System in alignment with Barry Callebaut global and North America standards, policies and applicable regulatory, certification and customer requirements.
- Manage site document control and the controlled-document lifecycle, including creation, review, approval, revision, obsolescence and record retention in accordance with established requirements.
- Champion good documentation practices and ensure site quality-system documents remain current, controlled and inspection-ready.
- Coordinate the site internal quality and food safety audit program, including the audit schedule, readiness, findings, action tracking and escalation of overdue or recurring gaps.
- Coordinate site readiness and governance for customers, regulatory and GFSI/certification audits; organize required documentation, support audit execution and track resulting actions.
- Govern the site CAPA process by maintaining visibility to actions, aging, due dates, effectiveness checks and escalation; functional owners remain accountable for investigation and closure of their assigned CAPAs.
- Maintain the site quality and food safety compliance calendar and ensure required QMS activities, reviews and certifications are completed on schedule.
- Coordinate site Management Review preparation, required input, records, actions and follow-up.
- Coordinate deployment of global and North America quality-system standards, policies and regional programs at the site and track implementation to completion.
- Coordinate QMS and compliance training requirements, including assignment, completion visibility and maintenance of required training records; partner with functional owners on technical training content.
- Monitor QMS effectiveness through audits, recurring findings, CAPA trends, compliance checks and other system indicators; identify systemic gaps and recommend improvements.
- Coordinate site traceability and mock-recall system readiness, required exercises, documentation and follow-up in accordance with regional requirements; support actual recall execution through the site's established recall process.
- Support quality-system aspects of change management to ensure impacted procedures, records, training and compliance requirements are addressed before implementation.
- Lead sharing of QMS best practices and lessons learned and support standardization of site quality-system processes.
- Communicate significant compliance gaps, overdue actions and systemic risks to the Plant QA Manager and appropriate site leadership.
- Partner with Operations, Engineering, Supply Chain, Food Safety, Laboratory, Customer Quality and other site functions to embed quality-system requirements into routine operations.
- Support a strong quality and compliance culture through visible coaching, disciplined follow-up and timely escalation when requirements are not met.
Bachelor's degree in Food Science, Microbiology, Biology, Chemistry, Engineering, Quality or a related discipline; equivalent relevant experience may be considered.
- Typically
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Plant Quality Systems and Compliance Specialist in St Albans employer: Barry Callebaut AG
Barry Callebaut AG is an excellent employer that prioritises a clean and safe working environment, offering flexible hours to accommodate various lifestyles. With a strong commitment to employee growth and adherence to GMP/HACCP standards, team members can thrive in a supportive culture that values communication and teamwork. Located in a dynamic food manufacturing setting, employees benefit from hands-on experience and the opportunity to contribute to high-quality production processes.
