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- Tasks: Help connect clients with legal experts through calls, emails, and live chat.
- Company: Join Barrister Connect, a dynamic team focused on improving access to justice.
- Benefits: Enjoy a competitive salary, hybrid work options, and opportunities for growth.
- Why this job: Make a real difference in people's lives while developing your sales skills.
- Qualifications: Sales experience and strong communication skills are essential.
- Other info: Collaborative environment with a focus on innovation and client satisfaction.
The predicted salary is between 24420 - 27500 £ per year.
We're expanding our dynamic team based in Taunton (Somerset) and seeking motivated sales professionals to help Barrister Connect (BC) match lay clients with the right legal experts.
What we're looking for:
- Ambitious, quick learners with strong communication skills
- Empathetic problem-solvers who can accurately assess clients' legal needs
- Individuals driven by a genuine desire to improve access to justice
What you'll be doing:
- Fielding leads over telephone, email or live chat from members of the public seeking legal advice or representation
- Logging each lead in Hubspot (CRM)
- Triaging leads to gauge viability based on Barrister Connect's core services and either:
- accepting the lead, recording details (e.g., area of law and instruction-type) in BC's bespoke case management system, confirming availability of suitable barristers and progressing to quote and, hopefully, conversion
- disqualifying the lead in CRM and signposting to other more appropriate services
Skills:
- Experience of working in a fast-paced consumer-facing sales team
- Excellent customer service skills
- Strong verbal and written communication skills
- High level of attention to detail and commitment to quality
- Ability to prioritize, plan and organize workloads in a busy working environment
- Creative and innovative problem-solving
- Excellent interpersonal skills and team-player mentality
- Professional, empathetic and patient telephone manner
- Competent IT skills (primarily Microsoft Office)
Job Type: Full-time
Pay: £24,420.00-£27,500.00 per year
Benefits:
- Work from home
Work Location: Hybrid remote in Taunton TA1 2PX
Direct Access Sales Clerk in Taunton employer: Barrister Connect
Contact Detail:
Barrister Connect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Direct Access Sales Clerk in Taunton
✨Tip Number 1
Get to know the company inside out! Research Barrister Connect and understand their mission, values, and services. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of client interaction, make sure you can articulate your thoughts clearly and empathetically. Role-play with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and potentially a foot in the door when applying through our website.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’re the perfect fit for the Direct Access Sales Clerk position.
We think you need these skills to ace Direct Access Sales Clerk in Taunton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for improving access to justice shine through. We want to see that you genuinely care about helping clients find the right legal support.
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. We’re looking for quick learners with strong communication skills, so emphasise any roles where you've demonstrated these abilities.
Be Clear and Concise: In your cover letter, get straight to the point. We appreciate clarity, so avoid fluff and focus on how your skills align with what we need at Barrister Connect.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Barrister Connect
✨Know the Company Inside Out
Before your interview, take some time to research Barrister Connect. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Direct Access Sales Clerk, strong communication is key. Prepare examples of how you've successfully communicated with clients or resolved issues in the past. Practise articulating your thoughts clearly and confidently during the interview.
✨Demonstrate Empathy and Problem-Solving
Think of scenarios where you've had to assess someone's needs and provide solutions. Be ready to discuss how you can apply these skills to help clients navigate their legal challenges. Showing empathy will resonate well with the interviewers.
✨Familiarise Yourself with CRM Tools
Since you'll be logging leads in Hubspot, it’s beneficial to have a basic understanding of CRM systems. If you have experience with similar tools, mention it! If not, consider doing a quick online tutorial to get a grasp of how they work.