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- Tasks: Deliver excellent customer service while handling foreign currency needs in a vibrant environment.
- Company: Join Barrhead Travel, a dynamic team passionate about travel and customer service.
- Benefits: Enjoy competitive salary, generous discounts, and 34 days annual leave.
- Why this job: Unleash your potential and embark on exciting familiarization trips to fuel your travel passion.
- Qualifications: Customer service and cash handling experience are essential; strong communication skills a must.
- Other info: Opportunities for personal development and career progression await you!
The predicted salary is between 24000 - 36000 £ per year.
Are you a customer service-oriented professional with cash handling experience? Do you thrive in a dynamic and fast-paced environment? We are seeking a motivated Foreign Exchange Consultant to join our team. This position is on a temporary contract and offers an attractive salary and an opportunity to work in a modern and vibrant setting.
What You'll Do:
- Interact with customers in person at our Foreign Exchange Bureau, delivering excellent service while handling their foreign currency needs.
- Stay informed about the latest daily exchange rates, monitoring local competition to ensure competitive offerings.
- Process large cash transactions accurately and efficiently, adhering to company policies and regulatory requirements.
- Achieve sales targets by proactively promoting additional travel-related products and services.
- Monitor and manage stock levels of foreign currency, ensuring availability to meet customer demands.
- Conduct precise cash reconciliations and adhere to banking procedures in line with company policies.
Who We're Looking For:
- Previous experience in customer service and cash handling is essential.
- Excellent interpersonal and communication skills.
- Strong attention to detail and numerical proficiency.
- Ability to thrive in a fast-paced environment while maintaining accuracy and efficiency.
- Proven ability to achieve sales targets and provide outstanding customer service.
- Familiarity with foreign exchange markets and knowledge of daily exchange rates.
- Confidence in reconciling cash accurately and following company banking policies.
Reasons to Join Us:
- Unleash your potential with a competitive salary.
- Be part of a travel-obsessed team that shares your adventurous spirit.
- Embark on exciting familiarization trips to expand your knowledge and fuel your passion for travel.
- A Personal Development Plan and our commitment to continued training, development, and career progression – share your career‐goals with us and we'll work together to help you achieve them.
- A varied company benefits scheme which includes amazing discounts with UK high street retailers.
- Generous staff discounts on your own holidays plus discounts available for family and friends.
- 34 days annual leave - well, you need time to enjoy those amazing holiday discounts, don't you?
- Perfect attendance reward - £100 holiday voucher.
- Refer a friend incentive - £750 reward.
- Company pension scheme.
- Death in Service.
- Long service rewards – love to shop vouchers and celebratory long service lunch or dinner with your colleagues and management.
To start your journey, contact our recruitment team at 0141 488 7324. Barrhead Travel is an equal opportunity employer and is committed to diversity and inclusion in the workplace.
Foreign Exchange Consultant- The Fort in Glasgow employer: Barrhead Travel
Contact Detail:
Barrhead Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Foreign Exchange Consultant- The Fort in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Barrhead Travel. Understand their values, services, and what makes them tick. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and cash handling experience, as these are key for the Foreign Exchange Consultant role.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, especially in a customer-facing role like this one. Show them you mean business!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Foreign Exchange Consultant- The Fort in Glasgow
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, especially in cash handling situations.
Be Specific About Your Experience: When detailing your previous roles, be specific about your cash handling experience and any sales targets you've achieved. We love numbers, so if you can quantify your success, do it!
Keep It Professional Yet Personal: While we appreciate a friendly tone, remember to keep your application professional. Let your personality shine through, but ensure it aligns with the dynamic environment we thrive in.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our recruitment team.
How to prepare for a job interview at Barrhead Travel
✨Know Your Currency
Before the interview, brush up on the latest exchange rates and trends in the foreign exchange market. Being able to discuss current rates and how they affect customer transactions will show your enthusiasm and knowledge about the role.
✨Customer Service Scenarios
Prepare for situational questions related to customer service. Think of examples from your past experiences where you handled difficult customers or cash transactions. This will help demonstrate your problem-solving skills and ability to thrive in a fast-paced environment.
✨Showcase Your Sales Skills
Since achieving sales targets is part of the job, come ready to discuss how you've successfully promoted products or services in previous roles. Highlight any specific achievements or strategies that worked well for you.
✨Attention to Detail Matters
Be prepared to talk about your experience with cash handling and reconciliations. Share specific instances where your attention to detail made a difference, as this role requires accuracy and adherence to banking procedures.