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- Tasks: Deliver excellent customer service while handling foreign currency needs in a vibrant setting.
- Company: Join Barrhead Travel, a dynamic team passionate about travel and customer service.
- Benefits: Competitive salary, generous discounts, 34 days annual leave, and exciting familiarisation trips.
- Why this job: Unleash your potential and embark on a rewarding career in the travel industry.
- Qualifications: Customer service and cash handling experience, with strong communication skills.
- Other info: Enjoy a supportive environment with opportunities for personal development and career progression.
The predicted salary is between 24000 - 36000 £ per year.
Are you a customer service-oriented professional with cash handling experience?
Do you thrive in a dynamic and fast-paced environment?
We are seeking a motivated Foreign Exchange Consultant to join our team.
This position is on a temporary contract and offers an attractive salary and an opportunity to work in a modern and vibrant setting.
What You’ll Do:
• Interact with customers in person at our Foreign Exchange Bureau, delivering excellent service while handling their foreign currency needs.
• Stay informed about the latest daily exchange rates, monitoring local competition to ensure competitive offerings.
• Process large cash transactions accurately and efficiently, adhering to company policies and regulatory requirements.
• Achieve sales targets by proactively promoting additional travel-related products and services.
• Monitor and manage stock levels of foreign currency, ensuring availability to meet customer demands.
• Conduct precise cash reconciliations and adhere to banking procedures in line with company policies.
Who We’re Looking For:
• Previous experience in customer service and cash handling is essential.
• Excellent interpersonal and communication skills.
• Strong attention to detail and numerical proficiency.
• Ability to thrive in a fast-paced environment while maintaining accuracy and efficiency.
• Proven ability to achieve sales targets and provide outstanding customer service.
• Familiarity with foreign exchange markets and knowledge of daily exchange rates.
• Confidence in reconciling cash accurately and following company banking policies.
Reasons to Join Us:
• Unleash your potential with a competitive salary
• Be part of a travel-obsessed team that shares your adventurous spirit.
• Embark on exciting familiarization trips to expand your knowledge and fuel your passion for travel.
• A Personal Development Plan and our commitment to continued training, development, and career progression – share your career-goals with us and we’ll work together to help you achieve them
• A varied company benefits scheme which includes amazing discounts with UK high street retailers
• Generous staff discounts on your own holidays plus discounts available for family and friends
• 34 days annual leave – well, you need time to enjoy those amazing holiday discounts, don’t you
• Perfect attendance reward – £100 holiday voucher
• Refer a friend incentive – £750 reward
• Company pension scheme
• Death in Service
• Long service rewards – love to shop vouchers and celebratory long service lunch or dinner with your colleagues and management
To start your journey, contact our recruitment team at 0141 488 7324.
Barrhead Travel is an equal opportunity employer and is committed to diversity and inclusion in the workplace
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Foreign Exchange Consultant- Aberdeen employer: Barrhead Travel
Contact Detail:
Barrhead Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Foreign Exchange Consultant- Aberdeen
✨Tip Number 1
Get to know the company before your interview! Research Barrhead Travel and their values, especially their focus on customer service and travel. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your cash handling skills! Since this role involves processing large transactions, brush up on your accuracy and efficiency. You could even simulate a cash transaction scenario with a friend to build your confidence.
✨Tip Number 3
Show off your sales skills! Think of ways you can promote travel-related products during your interview. Prepare examples of how you've successfully upsold in previous roles to demonstrate your ability to achieve sales targets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our vibrant team at Barrhead Travel.
We think you need these skills to ace Foreign Exchange Consultant- Aberdeen
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We love candidates who can connect with customers and provide top-notch service, so share specific examples of how you've done this in the past!
Be Accurate with Numbers: Since cash handling is a big part of the role, demonstrate your numerical proficiency. Mention any relevant experience you have with cash transactions or reconciliations to show us you're detail-oriented and reliable.
Stay Current on Exchange Rates: Familiarity with foreign exchange markets is key! In your application, mention how you keep up with daily exchange rates and any strategies you use to stay informed about local competition. This shows us you're proactive and knowledgeable.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to see your application and get you started on your journey with us!
How to prepare for a job interview at Barrhead Travel
✨Know Your Currency
Before the interview, brush up on your knowledge of foreign exchange markets and daily exchange rates. Being able to discuss current trends and how they affect customers will show your enthusiasm and expertise in the field.
✨Customer Service Scenarios
Prepare for situational questions related to customer service. Think of examples from your past experiences where you handled difficult situations or exceeded customer expectations. This will demonstrate your ability to thrive in a fast-paced environment.
✨Cash Handling Confidence
Since cash handling is crucial for this role, be ready to discuss your experience with large cash transactions. Highlight your attention to detail and accuracy in reconciling cash, as this will reassure them of your capability to adhere to company policies.
✨Sales Savvy
Familiarise yourself with travel-related products and services that you might promote. Be prepared to share ideas on how you would achieve sales targets and engage customers effectively, showcasing your proactive approach to sales.
