At a Glance
- Tasks: Deliver excellent customer service while handling foreign currency needs in a vibrant environment.
- Company: Join Barrhead Travel, a dynamic team passionate about travel and customer service.
- Benefits: Enjoy competitive salary, generous discounts, 34 days leave, and exciting familiarisation trips.
- Other info: Join a diverse team committed to inclusion and personal development.
- Why this job: Unleash your potential and thrive in a fast-paced role with great career progression.
- Qualifications: Customer service and cash handling experience, strong communication skills, and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
Are you a customer service-oriented professional with cash handling experience? Do you thrive in a dynamic and fast-paced environment? We are seeking a motivated Foreign Exchange Consultant to join our team. This position is on a temporary contract and offers an attractive salary and an opportunity to work in a modern and vibrant setting.
What You'll Do:
- Interact with customers in person at our Foreign Exchange Bureau, delivering excellent service while handling their foreign currency needs.
- Stay informed about the latest daily exchange rates, monitoring local competition to ensure competitive offerings.
- Process large cash transactions accurately and efficiently, adhering to company policies and regulatory requirements.
- Achieve sales targets by proactively promoting additional travel-related products and services.
- Monitor and manage stock levels of foreign currency, ensuring availability to meet customer demands.
- Conduct precise cash reconciliations and adhere to banking procedures in line with company policies.
Who We're Looking For:
- Previous experience in customer service and cash handling is essential.
- Excellent interpersonal and communication skills.
- Strong attention to detail and numerical proficiency.
- Ability to thrive in a fast-paced environment while maintaining accuracy and efficiency.
- Proven ability to achieve sales targets and provide outstanding customer service.
- Familiarity with foreign exchange markets and knowledge of daily exchange rates.
- Confidence in reconciling cash accurately and following company banking policies.
Reasons to Join Us:
- Unleash your potential with a competitive salary.
- Be part of a travel-obsessed team that shares your adventurous spirit.
- Embark on exciting familiarization trips to expand your knowledge and fuel your passion for travel.
- A Personal Development Plan and our commitment to continued training, development, and career progression.
- A varied company benefits scheme which includes discounts with UK high street retailers.
- Generous staff discounts on your own holidays plus discounts available for family and friends.
- 34 days annual leave.
- Perfect attendance reward - £100 holiday voucher.
- Refer a friend incentive - £750 reward.
- Company pension scheme.
- Death in Service.
- Long service rewards - shop vouchers and celebratory long service lunch or dinner with colleagues and management.
Contact our recruitment team at 0141 488 7324. Barrhead Travel is an equal opportunity employer and is committed to diversity and inclusion in the workplace.
Temporary Foreign Exchange Consultant- Dunfermline in Fife employer: Barrhead Travel
Contact Detail:
Barrhead Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Foreign Exchange Consultant- Dunfermline in Fife
✨Tip Number 1
Get to know the company and its culture before your interview. Check out their website, social media, and any recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or cash transactions. Role-playing with a friend can help you feel more confident and prepared for those tricky questions.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Temporary Foreign Exchange Consultant- Dunfermline in Fife
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and cash handling experience. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’d be a great fit for our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Knowledge: Familiarise yourself with current exchange rates and trends in the foreign exchange market. Mentioning this in your application shows us you're proactive and genuinely interested in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Barrhead Travel
✨Know Your Currency
Brush up on the latest exchange rates and trends in the foreign exchange market. Being able to discuss current rates and how they compare to competitors will show your enthusiasm and knowledge about the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service, especially in cash handling situations. Highlight how you resolved issues or went above and beyond for customers to demonstrate your suitability for the role.
✨Practice Cash Reconciliation Scenarios
Since accuracy is key in this role, practice explaining how you would handle cash transactions and reconciliations. Be ready to discuss any relevant experience you have with banking procedures and how you ensure compliance with company policies.
✨Demonstrate Your Sales Acumen
Think of ways you can promote additional travel-related products and services. Prepare to share strategies you've used in the past to achieve sales targets, as this will show your proactive approach and ability to contribute to the team’s success.