At a Glance
- Tasks: Handle parts enquiries and provide excellent customer service to trade clients.
- Company: Join a family-owned business with over 120 years of experience in the automotive industry.
- Benefits: Enjoy 32 days holiday, competitive pay, and discounts on servicing and parts.
- Other info: Full training provided, with opportunities for career growth and social events.
- Why this job: Be part of a supportive team and develop your skills in a fast-paced environment.
- Qualifications: Experience in automotive parts is preferred; strong communication skills are essential.
The predicted salary is between 39000 - 43500 £ per year.
Telesales Advisor (Parts) - Barretts Parts Hub, St Nicholas at Wade, Birchington
We are looking for a motivated and customer-focused Telesales Advisor (Parts) to join our busy Trade Parts team.
In this role, you will handle incoming parts enquiries for Kia, BMW and MINI franchises — supplying parts directly to the automotive aftermarket.
As the first point of contact for our trade customers, you will play a key role in delivering a professional, efficient and friendly service.
Your day-to-day responsibilities will include identifying and supplying the correct parts, processing orders accurately, and building strong relationships with workshops, independent garages and other trade clients.
If you enjoy working in a fast-paced environment, have a confident telephone manner, and thrive as part of a supportive and successful team, we would be delighted to hear from you.
What We’re Looking For
The ideal candidate will be enthusiastic, proactive and eager to learn.
You should be comfortable taking guidance from experienced colleagues and able to work accurately under pressure — especially when handling multiple enquiries or working to tight deadlines.
A strong eye for detail and excellent written and verbal communication skills are essential.
Full training will be provided.
You will receive hands‑on coaching from our experienced Parts Advisors at the Parts Hub, supported by structured Stellantis virtual training sessions to help you develop your product knowledge and confidence.
Essential Skills Required
- Previous experience working with Kia or BMW / MINI is highly desirable.
- Experience within a main dealer or Parts Factor environment is essential.
- Confident using computer systems, with the ability to learn new platforms quickly.
- Strong communication skills and a professional telephone manner.
- Accuracy, attention to detail and the ability to work efficiently in a busy environment.
- Ability to identify opportunities to upsell related parts and consumables, adding value for customers while meeting sales targets.
- Hours & Application Details
This is a full‑time position, working Monday to Friday, 8:00am – 5:30pm.
Due to Hub location own transport is essential.
- Company Benefits
- 32 days annual holiday (includes 8 bank holiday days) – pro‑ratio for part time staff.
- Good rates of pay, with a supplement for night shifts
- Welcome pack & company induction
- Uniform provided
- Discounted servicing & parts across the Group
- Company Pension
- Cycle to work scheme
- Annual staff social events
- Summer Ball (held every 2 years)
About The Company
In 2022, They celebrated its 120th anniversary, as a family-owned & operated business.
They are one of the few family businesses that have been trading in Canterbury since the turn of the last century, providing a unique, personal and first‑class customer service across Kent.
They have evolved from selling cycle fittings in 1902 to acquiring & developing multiple leading vehicle franchises in the Canterbury & Ashford areas.
They pride themselves on customer service, and with over 100 years of experience, we know the level of service you expect to receive from a trusted family dealership.
We are passionate about making the car buying process an enjoyable experience, with our team of professional staff, that you can trust and rely on to guide you through seamlessly.
They combine traditional values of the past, with the cars of today.
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Telesales Advisor employer: Barretts Jaguar
Barretts in Ashford is an excellent employer, offering a dynamic work environment within the prestigious BMW/MINI dealership. Our team-oriented culture fosters collaboration and growth, providing employees with opportunities for professional development and advancement. With competitive benefits and a commitment to work-life balance, we ensure that our staff feel valued and supported in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Advisor
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Telesales Advisor at Barretts Jaguar, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Barretts Jaguar. Tailor your message to explain why you’re drawn to them and how you can contribute as a Telesales Advisor. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Telesales Advisor
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Barretts Jaguar:When writing your cover letter, make sure to tailor your message specifically for Barretts Jaguar. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Barretts Jaguar
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Barretts Jaguar that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Barretts Jaguar that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Barretts Jaguar’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
