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For Companies At a Glance
- Tasks: Provide high-quality vehicle services and solve complex technical issues.
- Company: Join a progressive automotive business with a strong team culture.
- Benefits: Access to training, career progression, discounts, and wellbeing support.
- Why this job: Make a real impact while mentoring others and enhancing your skills.
- Qualifications: Level 3 qualified vehicle technician with excellent problem-solving skills.
- Other info: Enjoy a supportive environment with opportunities for growth and development.
We are seeking an Accredited Master Technician to assist in providing a high quality and efficient vehicle service offering for our customers. This role will offer you the opportunity to put your technical expertise to use and solve complex technical issues, whilst gaining new skills and exposure to new vehicle models and methods of working. As a Master Technician you will also provide guidance and coaching to less experienced team members.
Key responsibilities
- Complete scheduled vehicle servicing in line with manufacturer guidelines
- Undertake diagnostic activities to identify causes and solutions for customer vehicle issues
- Conduct electronic visual health checks (eHVC) on all vehicles and provide a comprehensive report with expert advice and recommendations for customers
- Liaise directly with customers and service advisors, providing outstanding customer service
- Ensure vehicle servicing activities are completed in a safe and high quality manner, in line with both internal and manufacturer requirements
- Participate in ongoing training and development to ensure product and service knowledge is up to date
- Contribute to local and companywide process improvements and innovations
- Mentor and provide guidance to apprentice technicians, where applicable
About You
- Level 3 qualified vehicle technician with a full UK driving licence
- Excellent problem-solving skills and strong attention to detail
- A strong customer service focus with the ability to communicate technical information to a non-technical audience
- Outstanding organisation and time management skills with the ability to work to deadlines
What’s in it for you?
- Access to our in-house training academy for everyone
- Access to The KIA Academy for specific roles
- Internal career progression opportunities across our various brands and locations
- Electric Vehicle (EV) Training levels 1-4 depending on role
- High street discounts
- Wellbeing portal
- Employee assistance programme
- Purchase, service and parts discounts
- Employee referral scheme
- Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme
Ready to join a company where you’re truly valued, rewarded for your contribution, and part of a team driven by shared purpose? To apply or find out more, please contact Gurwinder Malhi at Barrett Contract Services by clicking apply. Our client is an Equal Opportunity Employer and will accommodate the needs of individuals with disabilities throughout the recruitment process. Barrett Contract Services is an established recruitment firm, successfully supporting the automotive industry for over 19 years.
Job Type: Full-time
Work Location: In person
Master Technician in Slough employer: Barrett Contract Services Ltd
Contact Detail:
Barrett Contract Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Master Technician in Slough
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for a Master Technician role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you get the chance, bring your technical expertise to life during interviews. Share specific examples of how you've solved complex issues in the past, and don’t shy away from discussing your experience with new vehicle models.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly for Master Technician positions. This shows initiative and can set you apart from other candidates.
✨Tip Number 4
Prepare for the unexpected! Brush up on your customer service skills, as you'll need to communicate technical info clearly to non-technical folks. Practise explaining complex concepts in simple terms to make a great impression.
We think you need these skills to ace Master Technician in Slough
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 3 qualifications and any relevant experience in your application. We want to see how your technical expertise can solve complex issues, so don’t hold back!
Customer Service is Key: Since this role involves liaising with customers, it’s important to showcase your strong customer service focus. Share examples of how you've communicated technical info to non-technical folks in the past.
Be Organised: Demonstrate your outstanding organisation and time management skills in your application. We love candidates who can work to deadlines and manage their workload effectively, so give us some examples!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to hear from you!
How to prepare for a job interview at Barrett Contract Services Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge before the interview. Familiarise yourself with the latest vehicle models and diagnostic tools, as well as any specific technologies mentioned in the job description. This will show that you're not just qualified, but also genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples of complex technical issues you've solved in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your problem-solving abilities and how you can apply them in this new role.
✨Customer Service is Key
Since the role involves liaising with customers, be ready to talk about your customer service experience. Think of instances where you’ve communicated technical information to non-technical audiences. Highlight your ability to provide outstanding service and how it positively impacted customer satisfaction.
✨Be a Team Player
As a Master Technician, mentoring less experienced team members is part of the job. Prepare to discuss your experience in coaching or guiding others. Share how you’ve contributed to team success and improvements in previous roles, showcasing your leadership skills.
