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For Companies At a Glance
- Tasks: Provide high-quality vehicle services and solve complex technical issues.
- Company: Join a progressive automotive company with a strong team culture.
- Benefits: Access to training, career progression, discounts, and wellbeing support.
- Why this job: Make a real impact while mentoring others and enhancing your skills.
- Qualifications: Level 3 vehicle technician with excellent problem-solving and customer service skills.
- Other info: Opportunities for electric vehicle training and internal career growth.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking an Accredited Master Technician to assist in providing a high quality and efficient vehicle service offering for our customers. This role will offer you the opportunity to put your technical expertise to use and solve complex technical issues, whilst gaining new skills and exposure to new vehicle models and methods of working. As a Master Technician you will also provide guidance and coaching to less experienced team members.
Key responsibilities
- Complete scheduled vehicle servicing in line with manufacturer guidelines
- Undertake diagnostic activities to identify causes and solutions for customer vehicle issues
- Conduct electronic visual health checks (eHVC) on all vehicles and provide a comprehensive report with expert advice and recommendations for customers
- Liaise directly with customers and service advisors, providing outstanding customer service
- Ensure vehicle servicing activities are completed in a safe and high quality manner, in line with both internal and manufacturer requirements
- Participate in ongoing training and development to ensure product and service knowledge is up to date
- Contribute to local and companywide process improvements and innovations
- Mentor and provide guidance to apprentice technicians, where applicable
About You
- Level 3 qualified vehicle technician with a full UK driving licence
- Excellent problem-solving skills and strong attention to detail
- A strong customer service focus with the ability to communicate technical information to a non-technical audience
- Outstanding organisation and time management skills with the ability to work to deadlines
What's in it for you?
With our benefits there is something good for everyone. We're a progressive business that believes building a good team culture is not only good for everyone who works for us – but it makes a difference to how we engage with customers too. You can expect to receive a wide range of impressive employee benefits including:
- Access to our in-house training academy for everyone
- Access to The KIA Academy for specific roles
- Internal career progression opportunities across our various brands and locations
- Electric Vehicle (EV) Training levels 1- 4 depending on role
- High street discounts
- Wellbeing portal
- Employee assistance programme
- Purchase, service and parts discounts
- Employee referral scheme
- Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme
Ready to join a company where you’re truly valued, rewarded for your contribution, and part of a team driven by shared purpose?
To apply or find out more, please contact Gurwinder Malhi at Barrett Contract Services by clicking apply.
Our client is an Equal Opportunity Employer and will accommodate the needs of individuals with disabilities throughout the recruitment process.
Barrett Contract Services is an established recruitment firm, successfully supporting the automotive industry for over 19 years.
Job Type: Full-time
Work Location: In person
Master Technician employer: Barrett Contract Services Ltd
Contact Detail:
Barrett Contract Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Master Technician
✨Tip Number 1
Get to know the company before your interview. Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills and be ready to demonstrate them. As a Master Technician, you might face practical tests or scenario questions, so brush up on your diagnostic abilities and problem-solving techniques.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current employees on LinkedIn or attend industry events. They can provide insights about the company and may even refer you internally, which can boost your chances.
✨Tip Number 4
Apply through our website for a smoother process. It shows you're serious about the role and gives us a chance to see your application directly. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Master Technician
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 3 qualifications and any relevant experience in your application. We want to see how your technical expertise can solve complex issues, so don’t hold back!
Customer Service is Key: Since this role involves liaising with customers, emphasise your strong customer service focus. Share examples of how you've communicated technical info to non-technical folks – it’ll make you stand out!
Be Organised: We love a good time manager! In your application, mention how you’ve successfully met deadlines and managed multiple tasks. This shows us you can handle the busy environment of a Master Technician.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you on board. We’re excited to see what you bring to the team!
How to prepare for a job interview at Barrett Contract Services Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge before the interview. Familiarise yourself with the latest vehicle models and diagnostic tools, as well as any specific technologies mentioned in the job description. This will show that you're not just qualified, but also genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples of complex technical issues you've solved in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical skills and how you approach challenges, which is crucial for a Master Technician.
✨Customer Service is Key
Since the role involves liaising with customers, be ready to talk about your customer service experience. Think of instances where you’ve effectively communicated technical information to non-technical audiences. Highlighting your ability to connect with customers will set you apart.
✨Be a Team Player
As a Master Technician, mentoring less experienced team members is part of the job. Prepare to discuss your experience in coaching or guiding others. Emphasise your teamwork skills and how you contribute to a positive work environment, as this aligns with the company’s values.
