Part Exchange Assistant in London

Overview

Join to apply for the Part Exchange Assistant role at Barratt Redrow.

What you’ll be doing

The Sales & Marketing team look after our customers and help them through one of the most important parts of their lives; finding and buying a new home. We pride ourselves on putting customers first, and sales and marketing are a key part in making that vision a reality. Our Sales & Marketing teams, both locally and nationally, work together to make sure we’re showing people the perfect home for them. There’s a wide variety of roles that include building and maintaining websites, running marketing campaigns, answering customers’ questions, being on hand to guide and support them through the purchase and personalisation of their brand new home; and of course making sure they’re happy after they’ve bought. Some of the team work on-site in sales and marketing showrooms, and others support from the office but at its core the team are here to make sure customers are getting what they need from us and finding the perfect home.

Reporting to the Sales Office Manager, Senior Sales Manager or Sales Director, to assist the Sales department with all sales administration duties. As a Sales Administrator you’ll get on-the-job training and real responsibility from day one. The Sales & Marketing team look after our customers and help them through one of the most important parts of their lives, finding and buying a new home. We pride ourselves on putting customers first, and Sales and Marketing are a key part in making that vision a reality. You will be expected to:

Keep the customer at the heart of everything we do, ensuring excellent customer service.

Provide effective administrative support to the Sales team, including coordinating all necessary paperwork for sales progression and completing weekly, monthly and ad-hoc reports as required.

Assist with client extras orders on time and with correct payment, monitoring and processing refunds on behalf of the Sales team.

Support with weekly and monthly reports (e.g., reservations, overdue contracts, legal completion statistics, data schedules, revenues, availability, releases, costs, deposits).

Liaise with internal/external customers, suppliers and service providers to coordinate works and ensure a smooth workflow between departments and Head Office. Assist in organising events when required. Coordinate Sales meetings and divisional Sales visits.

Manage and maintain online filing systems and databases in accordance with GDPR. Complete reports as required in line with compliance and audit requirements. Monitor Sales office Health and Safety documentation. Oversee the order process for the team, including purchase orders, equipment, uniforms, ad-hoc items, training and travel bookings, and raising payment requests. Perform general office administration tasks and other appropriate duties as required to meet departmental needs (e.g., digital filing, photocopying, directing calls).

What You’ll Need

• IT literate – intermediate proficiency with Microsoft Office (Outlook, Word, Excel) and Dynamics.
• Professional and proficient manner when dealing with internal and external parties.
• Forward thinking approach.
• Attention to detail.
• Proactive and able to prioritise workload.
• Flexible in terms of workload.

Benefits

Our Company and Benefits: We’ve been nationally recognised as a 5 star housebuilder since 2010 for supplying high-quality homes. Barratt adopts a hybrid working model where roles allow, combining office, site, and remote work. We are committed to diversity and creating a culture where anyone can progress and be proud to work for us.

• Competitive Salary
• Competitive Bonus Scheme
• Private Medical Cover - Single Cover
• 26 days’ holiday (increasing with continuous service)
• Choice of Flexible Benefits
• Enhanced Family Friendly Policies

Private medical cover, pension, annual health assessment, financial and lifestyle benefits are available to support your health, wealth and work-life balance.