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For Companies At a Glance
- Tasks: Assist customers with queries and resolve defects to ensure satisfaction.
- Company: Leading homebuilder committed to high standards and customer care.
- Benefits: Competitive salary, private medical cover, and enhanced family policies.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Construction background and strong interpersonal skills required.
- Other info: Enjoy a hybrid work model for flexibility between site, office, and home.
The predicted salary is between 36000 - 60000 £ per year.
A leading homebuilder seeks a Customer Care professional to ensure high standards and customer satisfaction post-purchase.
Responsibilities include:
- Handling customer queries
- Resolving defects quickly
- Maintaining accurate records
Ideal candidates should have a construction background and excellent interpersonal skills.
The role is hybrid, allowing flexibility between site, office and home work.
Competitive salary and a range of benefits provided, including private medical cover and enhanced family policies.
On-Site Customer Care Technician: Defect Resolution in Huddersfield employer: Barratt Redrow
Contact Detail:
Barratt Redrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site Customer Care Technician: Defect Resolution in Huddersfield
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and customer feedback. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling customer queries and resolving issues, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use video calls to simulate real-life scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can be a game-changer in landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to engage with us directly.
We think you need these skills to ace On-Site Customer Care Technician: Defect Resolution in Huddersfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your construction background and any relevant experience in customer care. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer care and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Interpersonal Skills: In your application, give examples of how you've successfully handled customer queries or resolved issues in the past. We’re looking for those excellent interpersonal skills, so let us know how you connect with people!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Barratt Redrow
✨Know Your Stuff
Make sure you brush up on your construction knowledge. Understand common defects and how to resolve them quickly. This will show that you’re not just a people person, but also someone who knows the ins and outs of the industry.
✨Showcase Your Interpersonal Skills
Prepare examples of how you've handled customer queries in the past. Think about times when you turned a negative experience into a positive one. This will highlight your ability to maintain high standards of customer satisfaction.
✨Be Ready for Hybrid Questions
Since the role is hybrid, be prepared to discuss how you manage your time between site, office, and home work. Share strategies that have worked for you in the past to demonstrate your flexibility and self-discipline.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
