Barratt Redrow PLC is seeking a Customer Care Office Manager in the United Kingdom. You will oversee the day-to-day operations of the Customer Care office, drive customer satisfaction and ensure issues are resolved promptly in line with BDW standards and KPIs.
Reporting to the Head of Customer Care, you will coordinate with Construction, Commercial, Technical and Sales teams, manage staff, and ensure comprehensive use of IT systems to capture defects and customer contacts.
#J-18808-Ljbffr
Customer Care Operations Lead (Hybrid) employer: Barratt Redrow plc
Barratt Redrow is an exceptional employer, recognised as a 5-star housebuilder since 2010, dedicated to delivering high-quality homes and fostering a culture of inclusivity and professional growth. With a hybrid working model that promotes flexibility, employees benefit from competitive salaries, comprehensive health coverage, and opportunities for career advancement in a supportive environment. Join us to be part of a team that values quality, innovation, and the well-being of both our customers and staff.
