PO Manager

Supporting the business and our divisional offices, our Head Office functions cover all departments from our Executive Board through to our support functions such as Group Design and Technical, HR, Health and Safety, IT, Sales and Marketing, Commercial, Procurement, Group Finance, Corporate Affairs, as well as Legal and Company Secretariat. We also have a specialised function – Barratt Partnerships.

While the work varies from team to team, our key requirements don’t: you must be well organised, extremely helpful and resourceful, and able to use your initiative. You’ll understand that what you do is important, and impacts on your team, the department, and the wider business.

Reporting to the Senior People Relations Manager you will support the team in delivering a customer‑focused service, act as an escalation point of support for day‑to‑day HR queries and advise in line with company policies and procedures.

You will be expected to:

• Provide guidance and support to employees and managers to facilitate the early resolution of employee relations issues, such as performance management, employee grievances, conflict resolution, investigations and disciplinary actions ensuring that risks are effectively managed.
• Manage ER cases and sensitive situations such as long‑term absence and workplace adjustments, maintain accurate case records, documentation (letters, outcome reports, meeting notes) in line with legal and internal standards and liaise with external partners as required.
• Deliver training programmes for managers and employees on ER topics (e.g. absence management, disciplinary).
• Provide guidance and coaching to managers to build their capability and confidence in handling people issues, promoting early resolution and constructive dialogue.
• Ensure all ER activity is compliant with policy, process, employment laws and regulations and applied consistently across the organisation, escalating risks as appropriate.
• Support wider people initiatives (e.g. restructures or change projects).

Personal characteristics:

• Fully mobile – must be able to travel when and where required.
• Executes with excellence – delivers impact through practical problem solving, engagement with stakeholders and purposeful, timely execution.
• Strong working and up to date knowledge of employment law.

Skills:

• Agile working: Flexible, able to prioritise, manage multiple cases and time effectively.
• Analytical and investigation skills: Gather information, analyse data, identify patterns and causes of issues, draw conclusions and make recommendations.
• Communication: Articulate, clear and concise, able to communicate progress, risks and issues to management and legal representatives.
• Compliance & risk management: Ensure ethical conduct and compliance with policy, process and legislation, maintain accurate records and manage risk.
• Conflict resolution: Understand the root cause of conflicts and issues, remain objective, and de‑escalate to maintain a harmonious working relationship between management and employees.
• Continuous learning: Stays up to date on the latest employment law and regulations to provide valuable insights and recommendations.
• Employee relations: Able to manage employee relations and provide guidance on issues such as long‑term absence, misconduct and disciplinary actions.
• Interpersonal skills: Approachable and empathetic, able to handle difficult situations with tact and diplomacy.
• Problem‑solving: Creates timely and well‑informed solutions, to ER issues.

As part of working for Barratt Redrow PLC and specifically for this role we offer:

• Competitive Bonus Scheme.
• Private Medical Cover – Single Cover.
• Annual Medical Health Assessment.
• 26 days’ holiday (increase by 1 day for every 3 years’ continuous service up to 29 days).

Today’s housebuilding professional need tomorrow’s benefits, so they’re ready for whatever the future brings. When you join Barratt, you get the kind of support you would expect from a business built for a modern working world.

Private medical cover: Private healthcare support is available for timely access to a virtual GP, for diagnosis, treatment and more — including physio and talking therapies. You can even add family members.

Pension: First‑class pension schemes with the option of up to 10% employer contributions.

Annual Health Assessment: All colleagues are able to access a fully funded annual health assessment, helping you to proactively manage your health and wellbeing.

As well as a competitive salary, we offer many ways to make life more affordable – from access to employee loans and savings accounts, to house purchase discounts. Cycle to Work scheme, reduced hotel rate, discounts at major retailers… These make a massive difference to the quality of your lifestyle.

So much more… From death in service, paid volunteer and study leave, enhanced family friendly policies (including our Parents and Carers leave) to a share buying scheme, we have an incredible range of additional benefits.

About Group Support Centre: Barratt Redrow PLC is the nation’s leading housebuilder, creating great new places to live throughout Britain. Our business is acquiring land, obtaining planning consents and building the highest quality homes in places people aspire to live. This is supported by our expertise in land, design, construction and sales and marketing. Our purpose is to make sustainable living a reality, building strong communities.

Where you’ll be working: Here is where you'll be based, whether that's an office or one of our sites.

Putting diversity and inclusion front and centre: We know that a diverse team is better for our customers, makes us a more attractive employer and results in a stronger, more sustainable business. Which is why we're so committed to developing our inclusive culture.

Thinking ahead to leave a better world behind: We’re building a sustainable tomorrow, one house and one community at a time. Our commitment to our customers is rooted in every decision and day‑to‑day action we take.