Part Exchange Adviser

The Sales & Marketing team look after our customers and help them through one of the most important parts of their lives; finding and buying a new home. We pride ourselves on putting customers first, and sales and marketing are a key part in making that vision a reality. Our Sales & Marketing teams, both locally and nationally, work together to make sure we’re showing people the perfect home for them. There’s a wide variety of roles that include building and maintaining websites, running marketing campaigns, answering customers’ questions, being on hand to guide and support them through the purchase and personalisation of their brand new home; and of course making sure they’re happy after they’ve bought. Some of the team work on‑site in sales and marketing showrooms, and others support from the office but at its core the team are here to make sure customers are getting what they need from us and finding the perfect home.

Reporting to the Part Exchange Manager or Sales Director, to manage all part exchange properties both on the buy in and sale on to our customers’ satisfaction, whilst endeavouring to make a profit on re‑sales.

You will be expected to:

• Update internal computer systems.
• To manage solicitors with legal conveyance to purchase PX houses.
• Reporting to Sales Director, PX managers and site staff on progress of PX house purchase.
• Home visits to discuss criteria with our customers, compromise on any issues of fixtures and fittings etc.
• Check through solicitor’s legal reports including, searches, plans, section agreements, building regulations etc., for presenting to Sales director for sign off.
  Manage corporate agents on re‑sale houses for updates and negotiate accordingly.
• Vacation reporting, check properties and take meter readings etc. ensure keys are passed onto agents.
• Arrange any remedial works needed on unsold properties, or any enhancement required to sell them and maintain them.
• Visit vacant properties on a regular basis to ensure safe and in good condition, book any garden tidies or cleans etc.
• Processing of credit and debit card transactions or use of card data in compliance with the Payment Card Industry Data Security Standard (PCI DSS).
• Undertake appropriate training on PCI DSS at induction and then ongoing as required / stated by the business.

To be successful in the role, we are looking for:

• Well organised.
• Excellent knowledge of the legal buying process.
• Negotiation, influencing and ‘deal‑making’ skills.
• Self‑disciplined with good time management.
• Good inter‑personal skills and ability to deal with people from diverse backgrounds.
• Self‑confident, decisive, problem solver and forward thinker.
• Full driving license.

We’ve been nationally recognised as a 5 star housebuilder since 2010 for supplying high‑quality homes for all generations. That’s more than any other major housebuilder. It’s because we combine the brightest minds, the latest technology, and a genuine commitment to putting customers first. We want the best people in the industry to help us shape the future of building. We have tailored opportunities for apprentices, graduates, experienced professionals and ex‑Armed Forces personnel to come and help us stay one step ahead, and build the homes that Britain needs.

Barratt adopts a hybrid way of working which assumes that where roles allow, our office‑based colleagues divide their time between working in the office, on our construction sites and sales offices, and working from home, as the role dictates. We recognise the many benefits that an effective hybrid working culture brings to both the Company and our colleagues.

We are building an organisation where anyone with drive and talent can pursue the career they want. We are building a culture where anyone, regardless of gender, race, age, sexuality, disability, background or any other characteristic, can progress and be proud to work for us.

As part of working for Barratt Redrow PLC and specifically for this role we offer:

• Competitive Bonus Scheme
• Private Medical Cover – Single Cover
• 26 days’ holiday (increase by 1 day for every 3 years’ continuous service up to 29 days)

Private medical cover

Private healthcare support is available for timely access to a virtual GP, for diagnosis, treatment and more — including physio and talking therapies. You can even add family members.

Pension

First‑class pension schemes with the option of up to 10% employer contributions.

Annual Health Assessment

All colleagues are able to access a fully funded annual health assessment, helping you to proactively manage your health and wellbeing.

As well as a competitive salary, we offer many ways to make life more affordable – from access to employee loans and savings accounts, to house purchase discounts.

Cycle to Work scheme, reduced hotel rate, discounts at major retailers… These make a massive difference to the quality of your lifestyle.

So much more…

From death in service, paid volunteer and study leave, enhanced family friendly policies (including our Parents and Carers leave) to a share buying scheme, we have an incredible range of additional benefits.

About North Thames

Our dual‑branded Barratt Redrow divisions combine the best of our Barratt Homes and Redrow brands.

Whether it is homes focused on first time buyers, or those aimed towards customers taking the next step in their homeownership journey, we provide award winning quality and innovative design.

That’s why we’ve been awarded the maximum 5 Stars from the Home Builders Federation since 2009, making us the only major national housebuilder to achieve this.

Where you’ll beworking

Here is where you\’ll be based, whether that\’s an office or one of our sites.

Putting diversity and inclusion front and centre

We know that a diverse team is better for our customers, makes us a more attractive employer and results in a stronger, more sustainable business. Which is why we’re so committed to developing our inclusive culture.

Thinking ahead to leave a better world behind

We’re building a sustainable tomorrow, one house and one community at a time. Our commitment to our customers is rooted in every decision and day‑to‑day action we take.

See how our colleagues are building tomorrow together.