HR SSC Administrator

Supporting the business and our divisional offices, our Head Office functions cover all departments from our Executive Board through to our support functions such as Group Design and Technical, HR, Health and Safety, IT, Sales and Marketing, Commercial, Procurement, Group Finance, Corporate Affairs, as well as Legal and Company Secretariat. We also have a specialised function – Barratt Partnerships. While the work varies from team to team, our key requirements don’t: you must be well organised, extremely helpful and resourceful, and able to use your initiative. You’ll understand that what you do is important, and impacts on your team, the department, and the wider business.

Reporting to the HR Shared Service Team Supervisor, you will provide administration support to the HR Shared Service Centre in line with the company policies and procedures. This role is a 12 month fixed term contract.

• Provide exceptional customer service to all stakeholders answering employee enquiries and resolving issues in a timely and professional manner in line with agreed Service Level Agreements.
• Maintain accurate and up-to-date records using HR systems to record data and ensure data integrity and confidentiality.
• Prepare and administer HR documents during the employee lifecycle, including, but not limited to, Onboarding, Leaver and Family Friendly processes.
• Send out any company-wide communications to the business as required.
• Ensure that all employee files are compliant with GDPR guidelines.
• Signpost Line Managers to ensure they have the relevant tools and supporting documentation to support the employee lifecycle.
• Work with the payroll team to ensure all necessary documentation is compiled ahead of the monthly/weekly payroll run.
• Promote the Group support offering available to individuals and signpost to these services.

The role is subject to change based on the evolution of the HR Shared Service Centre and the supporting technology.

• Executes with excellence – delivers impact through practical problem solving, engagement with stakeholders and purposeful, timely execution.
• Agile working: Flexible, able to prioritise, manage multiple enquiries and time effectively.
• Communication: Articulate, clear and concise, able to communicate progress.
• Compliance & risk management: Ensure ethical conduct and compliance with policy, process and legislation, maintain accurate records and manage risk.
• Continuous learning: Stays up to date on the latest employment law and regulations to provide valuable insights and recommendations.
• Interpersonal skills: Approachable and empathetic, able to handle difficult situations with tact and diplomacy.
• Problem-solving: Creates timely and well-informed solutions, to resolve employee enquiries.

We’ve been nationally recognised as a 5 star housebuilder since 2010 for supplying high-quality homes for all generations. That’s more than any other major housebuilder. It’s because we combine the brightest minds, the latest technology, and a genuine commitment to putting customers first. We want the best people in the industry to help us shape the future of building.

Barratt adopts a hybrid way of working which assumes that where roles allow, our office-based colleagues divide their time between working in the office, on our construction sites and sales offices, and working from home, as the role dictates. We recognise the many benefits that an effective hybrid working culture brings to both the Company and our colleagues. We are building an organisation where anyone with drive and talent can pursue the career they want. We are building a culture where anyone, regardless of gender, race, age, sexuality, disability, background or any other characteristic, can progress and be proud to work for us.

As part of working for Barratt Redrow PLC and specifically for this role we offer:

• Competitive Bonus Scheme
• Private Medical Cover – Single Cover
• 26 days’ holiday (increase by 1 day for every 3 years’ continuous service up to 29 days)

Today’s housebuilding professional need tomorrow’s benefits, so they’re ready for whatever the future brings. When you join Barratt, you get the kind of support you would expect from a business built for a modern working world.

Private medical cover: Private healthcare support is available for timely access to a virtual GP, for diagnosis, treatment and more — including physio and talking therapies. You can even add family members.

Pension: First-class pension schemes with the option of up to 10% employer contributions.

Annual Health Assessment: All colleagues are able to access a fully funded annual health assessment, helping you to proactively manage your health and wellbeing.

As well as a competitive salary, we offer many ways to make life more affordable – from access to employee loans and savings accounts, to house purchase discounts. Cycle to Work scheme, reduced hotel rate, discounts at major retailers… These make a massive difference to the quality of your lifestyle.

So much more… From death in service, paid volunteer and study leave, enhanced family friendly policies (including our Parents and Carers leave) to a share buying scheme, we have an incredible range of additional benefits.

About Group Support Centre: Barratt Redrow PLC is the nation’s leading housebuilder, creating great new places to live throughout Britain. Our business is acquiring land, obtaining planning consents and building the highest quality homes in places people aspire to live. This is supported by our expertise in land, design, construction and sales and marketing. Our purpose is to make sustainable living a reality, building strong communities.

Where you’ll be working: Here is where you’ll be based, whether that’s an office or one of our sites.

Putting diversity and inclusion front and centre: We know that a diverse team is better for our customers, makes us a more attractive employer and results in a stronger, more sustainable business. Which is why we’re so committed to developing our inclusive culture.

Thinking ahead to leave a better world behind: We’re building a sustainable tomorrow, one house and one community at a time. Our commitment to our customers is rooted in every decision and day-to-day action we take. See how our colleagues are building tomorrow together.