Barratt Developments plc is seeking a Customer Care Lead to oversee the day-to-day running of the Customer Care office, ensuring customer satisfaction and KPI delivery. You will coordinate with Construction, Commercial, Technical and Sales teams to resolve issues quickly and professionally.
The role focuses on maintaining SHE policy compliance, staff guidance and effective administrative workflows, including defect management from inspection to completion and maintaining continual telephone
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Customer Care Operations Lead employer: Barratt Developments plc
At Barratt, we pride ourselves on being a 5-star housebuilder, offering a dynamic work environment where Electricians can thrive. With a strong commitment to employee wellbeing, we provide comprehensive benefits including private medical insurance, a robust pension scheme, and tailored growth opportunities for all levels of experience. Our inclusive culture fosters collaboration and innovation, ensuring that every team member feels valued and empowered to contribute to building quality homes across the UK.
