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For Companies At a Glance
- Tasks: Drive customer loyalty and improve renewal rates in a dynamic team environment.
- Company: Barracuda protects over 220,000 organisations globally with innovative security solutions.
- Benefits: Enjoy hybrid work options, equity opportunities, and private healthcare.
- Why this job: Join a high-achieving team with growth potential and regular incentives.
- Qualifications: Fluent in German, organised, proactive, and target-driven with strong mathematical skills.
- Other info: Entry-level position with opportunities for career advancement within Barracuda.
The predicted salary is between 28800 - 43200 £ per year.
Join our successful Renewals Team! At Barracuda, we have more than 220,000 organisations worldwide that trust Barracuda to protect them. The EMEA renewals team (30 strong), based in Reading, UK, is responsible for driving industry leading renewal rates across the region. We work in 6+ languages and engage with end users and reseller partners alike. On our team, you will execute strategies to increase customer loyalty and improve renewal retention rates. This position reports into a Renewals Sales Manager and is a hybrid office/home office role.
What You’ll Be Working On
- Responsible for a specific EMEA territory with an assigned set of customer contracts to renew to maintain our high renewal close rate.
- Responsible for achieving monthly/quarterly revenue targets by creating and executing a proactive and strategic sales plan.
- Qualify renewal opportunities utilizing our sales methodology MEDDICC and manage successfully through the sales cycle.
- Use SFDC (Salesforce) CRM to document all customer and partner activity to enable the forecasting of when renewals will be booked and invoiced.
- Develop and maintain strong relationships with our channel and partners in your territory to maximize revenue.
- Constructing complex pricing proposals by analyzing previous sales data through our CRM and financial system.
- Managing your pipeline of customer contracts 90 days in advance (minimum). This includes researching customer license usage and proactively identifying risk points and track and resolve issues to comply with customer retention goals.
- Collaborating with customer success, channel and sales teams to understand existing sales motions, identifying special customer issues and ensuring customer satisfaction.
What You Bring To The Role
- Fluency in German (Native/Bilingual).
- Highly organized, able to prioritize, multitask and have excellent time management skills, and ability to follow set procedures.
- Clear track record of achieving targets.
- Team orientated.
- Proactive approach.
- Experience of running customer calls and negotiating pricing with a customer first mindset.
- Strong mathematical skills to ensure your ability to create complex pricing proposals.
- Strong attention to detail.
- Enthusiasm and ability to action constructive feedback, owning your own development growth.
- Accountability.
What You’ll Get From Us
Joining a team that has a track record of over achievement, making presidents club, winning monthly MVP awards and other regular incentives. There are opportunities for cross training and the ability to attain your next career step within Barracuda, in addition to equity, in the form of non-qualifying options and private healthcare.
Renewals Representative employer: Barracuda
Contact Detail:
Barracuda Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals Representative
✨Tip Number 1
Familiarise yourself with the MEDDICC sales methodology mentioned in the job description. Understanding this framework will help you demonstrate your ability to qualify renewal opportunities effectively during interviews.
✨Tip Number 2
Brush up on your Salesforce (SFDC) skills. Being able to discuss how you've used CRM systems in past roles can set you apart, especially since this role requires documenting customer and partner activity.
✨Tip Number 3
Prepare examples of how you've successfully managed customer relationships and resolved issues in previous positions. This will showcase your proactive approach and ability to maintain high customer satisfaction.
✨Tip Number 4
Research Barracuda's products and services thoroughly. Being knowledgeable about what they offer will allow you to engage more meaningfully with interviewers and demonstrate your enthusiasm for the role.
We think you need these skills to ace Renewals Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Renewals Representative role. Emphasise your fluency in German, organisational skills, and any previous sales or customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific strategies you would use to improve renewal retention rates and how your proactive approach can benefit Barracuda.
Showcase Your Sales Methodology Knowledge: In your application, reference your understanding of sales methodologies like MEDDICC. Provide examples of how you've successfully managed sales cycles in the past, particularly in relation to renewals.
Highlight Team Collaboration Skills: Barracuda values teamwork, so be sure to mention any experiences where you've collaborated with others to achieve goals. Discuss how you would work with customer success and channel teams to enhance customer satisfaction.
How to prepare for a job interview at Barracuda
✨Understand the MEDDICC Sales Methodology
Familiarise yourself with the MEDDICC sales methodology, as it's crucial for qualifying renewal opportunities. Be prepared to discuss how you would apply this framework in your role to manage the sales cycle effectively.
✨Showcase Your Organisational Skills
Since the role requires excellent time management and prioritisation, come ready to share examples of how you've successfully managed multiple tasks or projects in the past. Highlight any tools or methods you use to stay organised.
✨Demonstrate Your Customer-Centric Approach
Prepare to discuss your experience in running customer calls and negotiating pricing. Emphasise your ability to put the customer first and how you've resolved issues to ensure customer satisfaction in previous roles.
✨Be Ready to Discuss Complex Pricing Proposals
Given the need for strong mathematical skills, be prepared to talk about your experience with creating complex pricing proposals. Bring examples of how you've analysed sales data to inform your pricing strategies.
