At a Glance
- Tasks: Drive post-sales relationships and boost product adoption with our partners.
- Company: Join Barracuda, a leading cybersecurity company with a passionate team.
- Benefits: Enjoy flexible time off, health benefits, and career growth opportunities.
- Other info: Collaborative environment with opportunities for internal mobility and personal development.
- Why this job: Make a real impact in cybersecurity while developing your skills.
- Qualifications: 3+ years in sales operations and bilingual in Italian, Spanish, or French.
The predicted salary is between 45000 - 55000 £ per year.
Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use. We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an equal opportunity employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.
Overview
The Partner Success Manager is responsible for driving post-sales relationships, driving product adoption, and identifying upsell or cross-sell opportunities. They develop strategic success plans aligned with MSP business strategies and manage product/service delivery in association with cross-functional teams. They work with account management teams in analyzing sales data and improving sales processes.
What You’ll Be Working On
- Owns the post-sales relationship with Barracuda’s MSPs, drives greater adoption of products and/or services, and promotes upsell/cross-sell opportunities.
- Formulates and executes partner success strategies that align MSPs’ business strategies to Barracuda products and services.
- Works with MSPs and Barracuda stakeholders to prevent or remediate any challenges faced by internal MSP teams in using Barracuda’s products/services.
- Operates as primary point of contact for multiple product lines, while supporting the MSP journey with Barracuda.
- Builds and manages the customized product delivery to the MSPs’ technology environment.
- Reaches out to MSPs proactively to offer support, share best practices, and provide value-added insights.
- Provides training and resources to help MSPs and junior team members understand how to use Barracuda product/services effectively.
- Collaborates with the broader sales teams to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals.
- Engages and coordinates customer delivery across Barracuda Networks team members including engineering and professional services.
- Leverages specialized partner success knowledge in breadth and/or depth to a variety of issues/projects within the team.
- Works in a project-oriented manner contributing towards team-level goals, and works closely with multiple teams to identify MSP needs and provide tailored solutions.
- Supports account management team in analyzing sales data and/or developing strategies for sales' process improvement.
What You Bring To The Role
- 3+ years of experience in sales operations, account management, partner success or equivalent.
- Bilingual in either Italian, Spanish or French.
- Bachelor’s or master’s degree in Sales, Business Administration or equivalent.
- Proven success managing and expanding SaaS or subscription-based revenue across existing customer accounts.
- Hands-on experience with Partner Success tools (e.g., Gainsight) and CRM platforms.
- Exceptional communication skills, including active listening, clear written and verbal communication, and confident presentation abilities.
- Strong problem‑solving and project‑management capabilities, with excellent interpersonal and organizational skills.
- Highly self‑sufficient; able to navigate ambiguity, collaborate with multiple stakeholders, and operate with minimal oversight.
- Self‑motivated team player who brings proactive ideas to drive customer loyalty, product adoption, and long-term engagement.
- Outstanding time‑management skills with the ability to prioritize effectively in a fast‑paced environment.
What You’ll Get From Us
- A team where you can voice your opinion, make an impact, and where you and your experience are valued.
- Internal mobility - there are opportunities for cross training and the ability to attain your next career step within Barracuda.
- Equity, in the form of non-qualifying options.
- High-quality health benefits.
- Retirement Plan with employer match.
- Career-growth opportunities.
- Flexible Time Off and Paid Time Off benefits.
- Volunteer opportunities.
Partner Success Manager I (Italian/Spanish/French speaking) in Reading employer: Barracuda
At Barracuda, we pride ourselves on fostering a dynamic and inclusive work environment where every team member's voice is heard and valued. As a Partner Success Manager, you'll enjoy robust career growth opportunities, flexible time off, and comprehensive health benefits, all while contributing to our mission of providing top-notch cybersecurity solutions. Join us in a culture that champions innovation and collaboration, ensuring you can make a meaningful impact in the ever-evolving tech landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Partner Success Manager I (Italian/Spanish/French speaking) in Reading
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including Barracuda, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through Barracuda
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at Barracuda. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace Partner Success Manager I (Italian/Spanish/French speaking) in Reading
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at Barracuda insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to Barracuda that you’re committed to staying ahead in the game.
How to prepare for a job interview at Barracuda
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at Barracuda to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at Barracuda.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
