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- Tasks: Drive customer loyalty and improve renewal rates in a dynamic renewals team.
- Company: Join Barracuda, a trusted leader in cybersecurity with a global presence.
- Benefits: Competitive salary, equity options, private healthcare, and career advancement opportunities.
- Other info: Hybrid role with a supportive team culture and regular incentives for top performers.
- Why this job: Make an impact by helping organisations protect their data while growing your career.
- Qualifications: Fluent in German, organised, proactive, and target-driven with strong negotiation skills.
The predicted salary is between 30000 - 40000 £ per year.
Come join our successful Renewals Team! At Barracuda, we have more than 220,000 organizations worldwide that trust Barracuda to protect them. The EMEA renewals team (30 strong), based in Reading, UK, is responsible for driving industry leading renewal rates across the region. We work in 6+ languages and engage with end users and reseller partners alike. On our team, you will execute strategies to increase customer loyalty and improve renewal retention rates. This position reports into a Renewals Sales Manager and is a hybrid office/home office role.
What you’ll be working on:
- Responsible for a specific EMEA territory with an assigned set of customer contracts to renew to maintain our high renewal close rate.
- Responsible for achieving monthly/quarterly revenue targets by creating and executing a proactive and strategic sales plan.
- Qualify renewal opportunities utilizing our sales methodology MEDDICC and manage successfully through the sales cycle.
- Use SFDC (Salesforce) CRM to document all customer and partner activity to enable forecasting of when renewals will be booked and invoiced.
- Develop and maintain strong relationships with our channel and partners in your territory to maximize revenue.
- Construct complex pricing proposals by analyzing previous sales data through our CRM and financial system.
- Manage your pipeline of customer contracts 90 days in advance (minimum). This includes researching customer license usage, proactively identifying risk points, and tracking and resolving issues to comply with customer retention goals.
- Collaborate with customer success, channel, and sales teams to understand existing sales motions, identify special customer issues, and ensure customer satisfaction.
What you bring to the role:
- Fluency in German (Native/Bilingual).
- Highly organized, able to prioritize, multitask, and have excellent time management skills, and ability to follow set procedures.
- Clear track record of achieving targets.
- Team orientated.
- Proactive approach.
- Experience of running customer calls and negotiating pricing with a customer-first mindset.
- Strong mathematical skills to ensure your ability to create complex pricing proposals.
- Strong attention to detail.
- Enthusiasm and ability to action constructive feedback, owning your own development growth.
- Accountability.
What you’ll get from us:
Joining a team that has a track record of over achievement, making presidents club, winning monthly MVP awards and other regular incentives. There are opportunities for cross training and the ability to attain your next career step within Barracuda, in addition to equity in the form of non-qualifying options and private healthcare.
Renewals Representative - German Speaker in Reading employer: Barracuda-Network
Contact Detail:
Barracuda-Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals Representative - German Speaker in Reading
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching Barracuda's values and recent achievements. Show us you’re genuinely interested in our mission and how you can contribute to the team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Renewals Representative. We want to hear how you can help boost our renewal rates!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you top of mind and show us you’re really keen on joining our awesome team.
We think you need these skills to ace Renewals Representative - German Speaker in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Renewals Representative. Highlight your experience with customer relationships, sales strategies, and any relevant achievements that show you can hit those targets we’re after.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about renewals and how your skills in negotiation and customer service make you the perfect fit for our team.
Show Off Your Language Skills: Since we need a German speaker, don’t forget to showcase your fluency! Mention any relevant experiences where you’ve used your language skills in a professional setting, especially in sales or customer interactions.
Apply Through Our Website: We love it when candidates apply directly through our website! It helps us keep track of your application and ensures you get all the updates. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at Barracuda-Network
✨Know Your Numbers
Make sure you’re familiar with key metrics related to renewals and sales. Brush up on your understanding of the MEDDICC sales methodology, as it’s crucial for qualifying renewal opportunities. Being able to discuss how you’ve used data to drive results will impress the interviewers.
✨Showcase Your Language Skills
Since fluency in German is a must, be prepared to demonstrate your language skills during the interview. Practice answering common interview questions in German to show your confidence and proficiency. This will help you stand out as a strong candidate.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities and customer-first mindset. Think of examples from your past experiences where you successfully managed customer relationships or resolved issues, and be ready to share these stories.
✨Research Barracuda and Its Culture
Familiarise yourself with Barracuda’s mission, values, and recent achievements. Understanding the company culture will help you align your answers with what they value in their employees. Plus, it shows genuine interest in the role and the company.