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For Companies At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for guests in a luxury setting.
- Company: Hoar Cross Hall, a stunning luxury spa resort in Staffordshire.
- Benefits: Competitive pay, free spa access, discounts, and professional development opportunities.
- Why this job: Join a fun team and work in a beautiful historic estate while honing your hospitality skills.
- Qualifications: Previous hospitality experience and excellent communication skills are essential.
- Other info: Flexible hours with full-time and part-time positions available.
The predicted salary is between 13 - 16 £ per hour.
Location: Hoar Cross Hall, Staffordshire
About Us
Nestled in the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a luxury spa resort. Offering an unrivalled guest experience, our estate boasts exquisite dining venues, expansive gardens, and a world-class spa. At Hoar Cross Hall, we are committed to delivering exceptional service and creating unforgettable memories for our guests. Our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their stay or visit to the Hall and Spa. Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals.
The Role
Do you have a passion for impeccable service and exquisite food? As part of our Food and Beverage team, you will have a natural way with people, an eye for detail, and the drive to maintain and improve standards. It is essential that you have a desire to deliver amazing service and a personality that shines! You will work as part of a fun energetic team creating astounding experiences for our guests.
Role Specification
- You will provide efficient, courteous, and professional service at all times, undertaking new or refresher training sessions as required.
- Assisting in the delivery of all aspects of the food and beverage service to our guests, in all areas of the hotel & spa.
- Have the ability to answer guest queries in a polite and helpful manner.
- Have the ability to run a section in any restaurant across the business at any given dining time, including Breakfast, Afternoon Tea, Lunch, and Dinner.
- Keeping front and back of house areas clean, tidy and set up for any function in line with BEOs and to comply with all closedown and setup procedures.
Personal Specification
Essentials- Have previous experience in a similar role within the hospitality industry.
- Have a good understanding of food hygiene and quality standards.
- Have the ability to work under pressure and in a fast-paced environment.
- Have excellent interpersonal and communication skills.
- Have experience with large volume covers.
- Have Food Safety Training.
Shift Pattern
- Full-Time and Part-Time positions available.
- Zero-hour contract.
- Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business. This includes breakfast service from 6am.
Why Join Us
- Work in a stunning, historic estate with a commitment to excellence in hospitality.
- Competitive Rate of Pay.
- Complimentary use of the leisure and spa facilities.
- Free Parking.
- Refer-a-Friend scheme.
- Discount on overnight stays and spa days.
- 30% discount on food and drink.
- Excellent Induction and training programme.
- Perkbox Online benefits and discounts.
- Opportunities for professional development and career advancement.
People say you can’t choose your family, well we choose you to be part of ours.
Waiter/Waitress employer: Barons Eden - Hotel and Spa Collection
Contact Detail:
Barons Eden - Hotel and Spa Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Hoar Cross Hall if you can. Familiarising yourself with the surroundings and the vibe will help you feel more confident and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Show off your personality! When you meet the team, let your passion for hospitality shine through. Share stories about your previous experiences and how you’ve created memorable moments for guests. We love seeing that spark!
✨Tip Number 3
Ask questions! Don’t be shy to inquire about the team culture or what a typical day looks like. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you. Plus, we appreciate candidates who are curious!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and our amazing perks right there. Let’s get you on board!
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see that you genuinely care about providing exceptional service and creating memorable experiences for our guests.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience in the hospitality industry. Mention any previous roles where you've delivered great service or worked under pressure, as this will catch our eye!
Be Personable: In your cover letter, don’t be afraid to show a bit of personality! We’re looking for team members who can connect with guests, so let us know what makes you unique and how you can contribute to our friendly atmosphere.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our Hoar Cross Hall family!
How to prepare for a job interview at Barons Eden - Hotel and Spa Collection
✨Know the Venue
Before your interview, take some time to research Hoar Cross Hall. Familiarise yourself with its history, dining options, and spa services. This will not only impress your interviewers but also help you understand the environment you'll be working in.
✨Showcase Your Passion
During the interview, let your enthusiasm for hospitality shine through. Share specific examples of how you've delivered exceptional service in the past. Remember, they’re looking for someone who genuinely cares about creating memorable experiences for guests.
✨Prepare for Scenario Questions
Expect questions that assess how you handle pressure and guest interactions. Think of scenarios where you’ve successfully managed difficult situations or provided outstanding service. Practising these responses can help you feel more confident during the interview.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
