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- Tasks: Deliver professional spa treatments and provide outstanding guest care.
- Company: Join Hoar Cross Hall, a leading luxury spa in the UK.
- Benefits: Competitive pay, free spa access, discounts, and excellent training.
- Other info: Flexible hours, supportive environment, and great progression opportunities.
- Why this job: Kickstart your career in wellness while learning from industry experts.
- Qualifications: GCSE Maths and English, VTCT Level 2 in Beauty Therapy.
Therapy Apprentice – Level 2 or Level 3
Location: Hoar Cross Hall, Staffordshire
Do you have a passion for wellbeing and dream of a career in the luxury spa industry? We’re offering an exciting opportunity to begin your journey as a Therapy Apprentice at Hoar Cross Hall, one of the UK’s leading destination spas.
You’ll gain hands‑on experience within our award‑winning spa while studying towards a VTCT Level 2 or 3 qualification with Buxton & Leek College, learning from some of the best in the industry.
Our Purpose
Here at Hoar Cross Hall, our aim is to treat our guests as friends of the family, creating positive, memorable experiences during their stay or visit to the Hall and Spa.
We believe in hiring people with passion and positivity. We’ll train you for skill, nurture you to grow, and support you to achieve your goals.
Your Role
As a Therapy Apprentice, you’ll learn how to deliver a range of professional spa treatments while providing outstanding guest care. You’ll develop your technical skills, product knowledge, and confidence, building the foundations for a rewarding career in beauty and wellness.
Your Key Responsibilities Will Include
- Participating fully in all aspects of the apprenticeship programme with University of Derby Buxton at Hoar Cross Hall
- Performing spa treatments to the highest standards once trained and assessed
- Completing lifestyle questionnaires and providing tailored aftercare advice
- Recommending retail products and treatment enhancements to guests
- Maintaining an exceptional standard of cleanliness and organisation in treatment areas
- Supporting the wider spa team with day‑to‑day duties, such as laundry and guest care
- Upholding excellent customer service and representing our brand with professionalism and warmth
The Apprenticeship Programme
- Qualification: VTCT Level 2 or 3 in Beauty Therapy
- Duration: 15–18 months
- Provider: University of Derby Buxton
- Location: Hoar Cross Hall Spa, with college tutors visiting the site for 2–3 days every 4 weeks
- Assessments: End‑Point Assessment (EPA), practical assessments, and portfolio of evidence
Entry Requirements
- GCSE Maths and English at Grade 9–4 (A–C)
Progression Opportunities
Upon successful completion of your apprenticeship, you’ll have the skills and qualifications to progress into a qualified Spa Therapist role within our team. There may also be the opportunity, on completion of Level 2, to progress onto a Level 3 apprenticeship, allowing you to further develop your expertise and continue advancing your career in the spa and wellness industry.
Additional Information
- Working 5 out of 7 days per week
- Shift Patterns: 0930-1800hrs / 1030-1900hrs
- Hold the relevant Right to Work in the UK, not requiring future sponsorship
- Please note that due to the rural location and limited public transport links, access to a vehicle is essential for this role
- Hourly salary rate dependant on age: Under the age of 21 £10.85 per hour / Over the age of 21 £12.75 per hour
Benefits
- Competitive apprentices pay rate
- Work in a picturesque, historic estate with a focus on luxury and high standards in hospitality
- Complimentary Spa Day on work anniversaries at any of our company spas
- Free meal provided daily through our staff canteen
- Complimentary use of leisure and spa facilities
- Access to the Employee Assistance Program
- 30% discount on overnight stays and spa days
- Discounts on food, drink and retail across our venues
- Pension scheme
- Free Parking
- Refer-a-Friend scheme
- Excellent Induction and training programme
- Perkbox Online benefits and discounts
- Online Doctor support (appointments/prescriptions)
- A fun, supportive and inclusive work environment with loads of development opportunities
Skills
- Customer Service
- Communication
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Therapy Apprentice employer: Barons Eden - Hotel and Spa Collection
Contact Detail:
Barons Eden - Hotel and Spa Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Therapy Apprentice
✨Tip Number 1
Get to know the company! Research Hoar Cross Hall and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and spa treatments. Role-playing with a friend can help you feel more confident and ready to shine during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Hoar Cross Hall and starting your journey in the luxury spa industry.
We think you need these skills to ace Therapy Apprentice
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the luxury spa industry! In your application, share why you’re excited about becoming a Therapy Apprentice and how you connect with our mission of creating memorable experiences for guests.
Tailor Your CV: Make sure your CV highlights any relevant experience or skills that align with the role. We want to know about your customer service experience and any beauty therapy qualifications you have, so don’t hold back!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to tell us a bit about yourself, your journey, and why you think you’d be a great fit for our team at Hoar Cross Hall. Keep it friendly and genuine!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity as soon as possible!
How to prepare for a job interview at Barons Eden - Hotel and Spa Collection
✨Know Your Stuff
Before the interview, make sure you research Hoar Cross Hall and their approach to wellness. Familiarise yourself with their services and values, especially their focus on treating guests like family. This will show your genuine interest in the role and help you connect with the interviewers.
✨Show Your Passion
During the interview, let your enthusiasm for the luxury spa industry shine through. Share any relevant experiences or training you've had, and express why you're excited about becoming a Therapy Apprentice. Remember, they’re looking for someone with passion and positivity!
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Prepare answers for common questions, such as why you want to work in the spa industry or how you handle customer service situations. Practising will help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, what a typical day looks like, or how they support apprentices in their development. This shows that you’re engaged and serious about the opportunity.