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For Companies At a Glance
- Tasks: Deliver luxurious spa treatments and create unforgettable experiences for guests.
- Company: Join the award-winning team at Hoar Cross Hall, a stunning luxury spa resort.
- Benefits: Competitive pay, commission on sales, free spa access, and discounts on food and stays.
- Why this job: Be part of a supportive team in a beautiful setting while developing your beauty therapy career.
- Qualifications: Level 3 Qualification in Beauty Therapy and excellent customer service skills required.
- Other info: Flexible hours with opportunities for professional growth and exclusive perks.
Location: Hoar Cross Hall, Staffordshire
About Us
Set in the heart of Staffordshire, Hoar Cross Hall is a luxury spa resort that blends the grandeur of a stately home with the tranquility of world‑class spa facilities. Offering an unparalleled guest experience, our estate boasts exquisite dining venues, lush gardens, and state‑of‑the‑art spa services. At Hoar Cross Hall, we pride ourselves on delivering exceptional service and creating unforgettable memories for our guests. Our commitment to excellence extends beyond our guest services – we treat our team like family, nurturing growth, skill development, and helping you achieve your career goals. We believe in a positive and inspiring work environment where everyone can thrive.
The Role
Are you passionate about wellbeing and delivering exceptional spa treatments? At Hoar Cross Hall, we offer guests an unforgettable experience, combining relaxation with rejuvenation through our luxurious treatments. As a Spa/Beauty Therapist within our award‑winning team, you will play a vital role in crafting a personalized, soothing experience for our guests. You’ll have the opportunity to perform a wide range of spa treatments, from massages to facials, using the latest techniques and premium products, all within a world‑class spa setting. This is a fantastic opportunity to join a supportive and talented team, working with state‑of‑the‑art facilities while developing your career in the beauty and wellness industry.
Key Responsibilities
- Perform a wide range of luxurious spa treatments including massages, facials, body treatments, and more.
- Deliver the highest quality treatments, ensuring exceptional guest satisfaction and a truly rejuvenating experience.
- Assess clients’ needs and recommend the most suitable treatments tailored to their preferences.
- Achieve sales and treatment targets while maintaining the highest standards of guest service.
- Maintain therapy rooms to ensure they are always clean, comfortable, and inviting.
- Ensure strict adherence to Health & Safety guidelines to maintain a safe and hygienic working environment.
- Offer personalised post‑treatment advice and recommend appropriate products for continued care.
- Stay updated with the latest spa industry trends and techniques to ensure guests receive the best treatments available.
- Collaborate with colleagues to foster a positive, welcoming, and professional atmosphere within the spa.
Role Requirements
- Have a Level 3 Qualification in Beauty Therapy or equivalent.
- Have excellent customer service and communication skills with the ability to engage guests and create a memorable experience.
- Be able to work flexible hours, including weekends and holidays to meet the needs of the business.
- Have excellent attention to detail and a commitment to maintaining a hygienic, tidy, and well‑organised therapy space.
Desirables
- Be proficient in a wide variety of spa treatments and techniques.
- Have previous experience working in a similar role within a high‑end spa or resort environment.
- Be familiar with Voya and Elemis products is an advantage, but not essential.
Further Information
- Permanent full and part‑time opportunities available.
- A minimum commitment of 16 to 40 hours per week – 2 to 5 days per week.
- Requirement to work one weekend day per week.
- Rate of pay increases every 6 months for the first two years of service.
- Full flexibility is essential, as you will be expected to work as and when necessary to meet the needs of the team and the business.
Why Join Us
- Work in a stunning, historic estate that is committed to excellence in hospitality.
- Competitive rate of pay and potential for up to 20% commission on product sales (target‑led).
- Complimentary use of leisure and spa facilities to enhance your wellbeing.
- Variety of free lunch options available daily.
- Discounted overnight stays and spa days, giving you the chance to experience the resort yourself.
- 30% discount on food and drink across our venues.
- Employer contribution to a workplace pension scheme.
- Excellent induction and training programme to ensure your growth and success.
- Access to exclusive Perkbox benefits and discounts.
- Free parking on‑site for a hassle‑free commute.
- Refer a friend scheme.
- Opportunities for professional development and career progression within a leading spa resort.
Skills
- Cleanliness
- Fast‑Paced Experience
- Level 3 Qualification in Beauty Therapy
- Strong attention to detail
- Excellent customer service
Seniority level: Entry level
Employment type: Part‑time
Job function: Health Care Provider, Hospitality
Spa Therapist employer: Barons Eden - Hotel and Spa Collection
Contact Detail:
Barons Eden - Hotel and Spa Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Get to know the spa scene! Research Hoar Cross Hall and its unique offerings. When you walk in for your interview, show us that you’re not just another candidate – you’re genuinely excited about what we do and how you can contribute.
✨Tip Number 2
Practice your treatment techniques! If you’ve got a chance, demonstrate your skills during the interview. We love seeing candidates who are confident in their abilities and can deliver exceptional service right from the start.
✨Tip Number 3
Network with current employees! If you know anyone working at Hoar Cross Hall, chat with them about their experiences. This insider info can give you a leg up and help you tailor your approach to fit our culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and ready to embrace the opportunities we offer.
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for wellbeing and spa treatments shine through. We want to see how much you care about delivering exceptional experiences for our guests!
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience and skills that match the role. Mention any specific treatments or techniques you’re proficient in, as this will catch our eye!
Be Personable: In your cover letter, don’t be afraid to show a bit of personality! We love candidates who can engage with guests and create memorable experiences, so let us know how you connect with people.
Apply Through Our Website: For the best chance of success, apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Barons Eden - Hotel and Spa Collection
✨Know Your Treatments
Familiarise yourself with the range of spa treatments offered at Hoar Cross Hall. Be ready to discuss your experience with various techniques, especially massages and facials, and how you tailor treatments to meet individual client needs.
✨Showcase Your Customer Service Skills
Prepare examples that highlight your excellent customer service and communication skills. Think about times when you created memorable experiences for guests or resolved issues effectively, as this is crucial in a luxury spa environment.
✨Emphasise Hygiene and Safety
Since maintaining a clean and safe therapy space is vital, be prepared to discuss your approach to hygiene and health & safety guidelines. Share any relevant experiences that demonstrate your commitment to these standards.
✨Stay Updated on Industry Trends
Research the latest trends and techniques in the spa industry, including products like Voya and Elemis. Showing that you are proactive about your professional development will impress the interviewers and align with their commitment to excellence.
