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- Tasks: Create unforgettable experiences for guests and manage reservations during the night shift.
- Company: Luxury hotel and spa known for exceptional service.
- Benefits: Competitive salary, spa treatment discounts, and flexible part-time hours.
- Why this job: Join a vibrant team and make a difference in guests' stays.
- Qualifications: Excellent customer service skills and a friendly attitude.
- Other info: Perfect for students seeking flexible work in a dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
A luxury hotel and spa in the United Kingdom is seeking a Nights Receptionist to join their team. This role is critical in creating memorable experiences for guests, managing reservations, and ensuring smooth operations during the night shift.
Candidates should exhibit excellent customer service skills and the ability to convey information politely and thoroughly.
The position offers a competitive salary, benefits including discounts on spa treatments, and flexible part-time hours.
Night Receptionist — Spa & Hotel Guest Concierge employer: Barons Eden - Hotel and Spa Collection
Contact Detail:
Barons Eden - Hotel and Spa Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Receptionist — Spa & Hotel Guest Concierge
✨Tip Number 1
Make sure to research the hotel and spa before your interview. Knowing their services, values, and what makes them unique will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Night Receptionist and how you'd handle them. Being able to demonstrate your problem-solving abilities will impress the hiring team.
✨Tip Number 3
Dress the part! Even if it's a night shift, showing up looking polished and professional can make a great first impression. It shows you take the role seriously and are ready to represent their luxury brand.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're tech-savvy and ready to embrace the digital age of hospitality.
We think you need these skills to ace Night Receptionist — Spa & Hotel Guest Concierge
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and friendliness can go a long way in a hospitality role like this.
Tailor Your Application: Make sure to customise your application for the Night Receptionist position. Highlight your customer service experience and any relevant skills that align with creating memorable guest experiences. We love seeing how you connect your background to our needs!
Be Clear and Concise: While we appreciate creativity, clarity is key! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your qualifications at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Barons Eden - Hotel and Spa Collection
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel and spa thoroughly. Familiarise yourself with their services, amenities, and any unique offerings. This will not only show your genuine interest but also help you answer questions about how you can enhance the guest experience.
✨Showcase Your Customer Service Skills
As a Night Receptionist, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to create memorable experiences for guests.
✨Practice Polite Communication
Since conveying information politely and thoroughly is crucial, practice your communication skills. You might want to role-play common scenarios you could encounter during your shift. This will help you articulate your thoughts clearly and confidently during the interview.
✨Highlight Flexibility and Team Spirit
The role offers flexible part-time hours, so be ready to discuss your availability and willingness to adapt to the hotel's needs. Emphasise your ability to work well in a team, especially during night shifts when collaboration is essential for smooth operations.
