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For Companies At a Glance
- Tasks: Deliver luxurious spa treatments and create unforgettable experiences for guests.
- Company: Join the family at Hoar Cross Hall, a stunning luxury spa resort.
- Benefits: Competitive pay, commission on sales, free spa access, and discounts on food.
- Why this job: Be part of a supportive team in a beautiful setting while developing your career.
- Qualifications: Level 3 Qualification in Beauty Therapy and excellent customer service skills.
- Other info: Flexible hours with opportunities for professional growth and training.
The predicted salary is between 20000 - 30000 ÂŁ per year.
Location: Hoar Cross Hall, Staffordshire
About Us
Set in the heart of Staffordshire, Hoar Cross Hall is a luxury spa resort that blends the grandeur of a stately home with the tranquillity of worldâclass spa facilities. Offering an unparalleled guest experience, our estate boasts exquisite dining venues, lush gardens, and stateâofâtheâart spa services. At Hoar Cross Hall, we pride ourselves on delivering exceptional service and creating unforgettable memories for our guests. Our commitment to excellence extends beyond our guest services; we treat our team like family and are dedicated to nurturing growth, skill development, and helping you achieve your career goals. We believe in creating a positive and inspiring work environment where everyone can thrive.
The Role
Are you passionate about wellbeing and delivering exceptional spa treatments? At Hoar Cross Hall, we offer guests an unforgettable experience, combining relaxation with rejuvenation through our luxurious treatments. As a Spa/Beauty Therapist within our awardâwinning team, you will play a vital role in crafting a personalised, soothing experience for our guests.
You will have the opportunity to perform a wide range of spa treatments, from massages to facials, using the latest techniques and premium products, all within a worldâclass spa setting. This is a fantastic opportunity to join a supportive and talented team, working with stateâofâtheâart facilities while developing your career in the beauty and wellness industry.
Key Responsibilities
- Perform a wide range of luxurious spa treatments including massages, facials, body treatments, and more.
- Deliver the highest quality treatments, ensuring exceptional guest satisfaction and a truly rejuvenating experience.
- Assess clients' needs and recommend the most suitable treatments tailored to their preferences.
- Achieve sales and treatment targets while maintaining the highest standards of guest service.
- Maintain therapy rooms to ensure they are always clean, comfortable, and inviting.
- Ensure strict adherence to Health & Safety guidelines to maintain a safe and hygienic working environment.
- Offer personalised postâtreatment advice and recommend appropriate products for continued care.
- Stay updated with the latest spa industry trends and techniques to ensure guests receive the best treatments.
- Collaborate with colleagues to foster a positive, welcoming, and professional atmosphere within the spa.
Person Specification
Essentials
- Have a Level 3 Qualification in Beauty Therapy or equivalent.
- Have excellent customer service and communication skills with the ability to engage guests and create a memorable experience.
- Have the ability to work flexible hours, including weekends and holidays to meet the needs of the business.
- Have excellent attention to detail and a commitment to maintaining a hygienic, tidy, and wellâorganised therapy space.
Desirables
- Proficiency in a wide variety of spa treatments and techniques.
- Previous experience working in a similar role within a highâend spa or resort environment.
- Familiarity with Voya and Elemis products is an advantage, but not essential.
Further Information
- Partâtime and fullâtime opportunities available, with a minimum commitment of 16 hours per week up to 40 hours per week.
- Working 2â5 days out of 7 per week.
- Shifts: 09:30â18:00hrs / 10:30â19:00hrs.
- Requirement to work one weekend day per week.
- Rate of pay increases every 6 months for the first two years of service.
- Full flexibility is essential, as you will be expected to work as and when necessary to meet the needs of the team and the business.
Why Join Us
- Work in a stunning, historic estate that is committed to excellence in hospitality.
- Competitive rate of pay and potential for up to 20% commission on product sales (targetâled).
- Complementary use of leisure and spa facilities to enhance your wellbeing.
- Variety of free lunch options available daily.
- Discounted overnight stays and spa days, giving you the chance to experience the resort yourself.
- 30% discount on food and drink across our venues.
- Employer contribution to a workplace pension scheme.
- Excellent induction and training programme to ensure your growth and success.
- Access to exclusive Perkbox benefits and discounts.
- Free parking onâsite for a hassleâfree commute.
- Opportunities for professional development and career progression within a leading spa resort.
At Hoar Cross Hall, we believe in creating a supportive, familyâlike atmosphere for both guests and employees. People say you can't choose your family, but here, we choose YOU to be part of ours!
Skills
- Cleanliness
- Fastâpaced experience
- Level 3 Qualification in Beauty Therapy
- Strong attention to detail
- Excellent customer service
Spa Therapist in London employer: Barons Eden - Hotel and Spa Collection
Contact Detail:
Barons Eden - Hotel and Spa Collection Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Spa Therapist in London
â¨Tip Number 1
Get to know the spa! Before your interview, spend some time researching Hoar Cross Hall. Familiarise yourself with their treatments and ethos. This will help you connect with the team and show that you're genuinely interested in being part of their family.
â¨Tip Number 2
Practice your people skills! As a Spa Therapist, you'll be engaging with guests regularly. Try role-playing common scenarios with friends or family to boost your confidence and refine your communication skills. Remember, it's all about creating memorable experiences!
â¨Tip Number 3
Show off your skills! If you have any special techniques or treatments you're passionate about, be ready to discuss them during your interview. Bring along any certifications or examples of your work to demonstrate your expertise and commitment to excellence.
â¨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. It shows initiative and enthusiasm, which are key traits we look for in our Spa Therapists. Don't miss out on this opportunity!
We think you need these skills to ace Spa Therapist in London
Some tips for your application đŤĄ
Show Your Passion: When writing your application, let your passion for wellbeing and spa treatments shine through. We want to see how much you care about delivering exceptional experiences for our guests!
Tailor Your CV: Make sure to tailor your CV to highlight your relevant skills and experiences in beauty therapy. Mention any specific treatments or techniques you're proficient in that align with what we offer at Hoar Cross Hall.
Be Personable: In your cover letter, donât be afraid to show a bit of personality! Weâre looking for team players who can engage with guests and create memorable experiences, so let us know what makes you unique.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for this fantastic opportunity to join our family at Hoar Cross Hall!
How to prepare for a job interview at Barons Eden - Hotel and Spa Collection
â¨Know Your Treatments
Familiarise yourself with the range of spa treatments offered at Hoar Cross Hall. Be prepared to discuss your experience with massages, facials, and body treatments, and how you tailor these to meet individual client needs.
â¨Showcase Your Customer Service Skills
Since exceptional guest satisfaction is key, think of examples from your past roles where you went above and beyond for a client. Highlight your communication skills and how you create memorable experiences.
â¨Emphasise Hygiene and Safety
Given the importance of maintaining a clean and safe environment, be ready to discuss your approach to hygiene in therapy rooms. Mention any relevant training or practices you follow to ensure a safe space for clients.
â¨Stay Updated on Industry Trends
Research the latest trends in the spa industry, including new techniques and products. Being knowledgeable about brands like Voya and Elemis can set you apart, so mention any familiarity you have with them during the interview.
