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- Tasks: Lead the vibrant operations of Hugo’s Restaurant and ensure exceptional guest experiences.
- Company: Hoar Cross Hall, a luxury spa resort in Staffordshire with a focus on guest satisfaction.
- Benefits: Competitive salary, training opportunities, and a supportive team environment.
- Other info: Dynamic role with opportunities for growth in a beautiful luxury environment.
- Why this job: Join a passionate team and make a real impact on guest experiences in a stunning setting.
- Qualifications: Experience in restaurant management and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Hoar Cross Hall, Staffordshire
Department: Food & Beverage
Reports to: Head of Food & Beverage
About Us
Nestled in the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a luxury spa resort. Offering an unrivalled guest experience, our estate boasts exquisite dining venues, expansive gardens, and a world-class spa. At Hoar Cross Hall, we're committed to delivering exceptional service and creating unforgettable memories for our guests.
Here at Hoar Cross Hall our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their stay or visit to the Hall and Spa. Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals.
We are looking for a passionate and driven Restaurant Manager to lead the operation of Hugo’s Restaurant, The Atrium, and Poolside Drinks Service. This is a fantastic opportunity for an experienced hospitality professional to take ownership of multiple vibrant service areas and deliver exceptional guest experiences.
About The Role
As Restaurant Manager, you will oversee the day-to-day running of Hugo’s and associated outlets, ensuring outstanding service, strong financial performance, and a highly engaged team. You’ll play a key role in shaping the guest experience, driving standards, and supporting the ongoing success of our Food & Beverage offering.
Key Responsibilities
- Operations
- Leading the daily operation of Hugo’s Restaurant, Atrium Lounge, and Poolside service
- Delivering exceptional guest experiences through high standards of service, quality, and presentation
- Working closely with kitchen and bar teams to ensure seamless service delivery
- Responding proactively to guest feedback and continuously improve service standards
- Supporting the development and execution of events, promotions, and new initiatives
- Leadership & Team Management
- Inspiring, leading, and developing a high-performing F&B team
- Managing recruitment, onboarding, training, and performance
- Creating and managing rotas to ensure effective and efficient staffing
- Conducting regular team meetings and performance reviews
- Financial Performance
- Managing budgets, costs, and stock control to maximise profitability
- Supporting the delivery of revenue and profit targets
- Monitoring sales performance and implement strategies to drive growth
- Ensuring compliance with purchasing and financial procedures
- Training & Development
- Identifying training needs and implement development plans
- Ensuring all team members are fully trained and supported in their roles
- Maintaining accurate training records and compliance standards
- Health & Safety
- Ensuring full compliance with food safety, licensing, and health & safety legislation
- Maintaining high standards of hygiene, cleanliness, and safety across all outlets
- Completing risk assessments and ensure team awareness of safety procedures
- Promoting a safe and positive working environment
About You
- Have proven experience in a restaurant or F&B management role
- Have excellent leadership and people management skills
- Be commercially aware with experience managing budgets and costs
- Be passionate about delivering exceptional guest experiences
- Have excellent communication and organisational skills
- Have knowledge of health & safety and food hygiene regulations
Additional Information
45 hours per week
Working 5 out of 7 days per week (including evenings, weekends)
Restaurant Manager in London employer: Barons Eden - Hotel and Spa Collection
Contact Detail:
Barons Eden - Hotel and Spa Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Restaurant Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Share your experiences and how you’ve created memorable guest experiences in the past – it’s all about making that personal connection.
✨Tip Number 3
Prepare for interviews by researching the company and its values. At Hoar Cross Hall, they value passion and positivity, so think about how you can demonstrate these traits in your responses. Tailor your answers to show you’re the perfect fit for their team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly. Let’s make your dream job a reality together!
We think you need these skills to ace Restaurant Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see your enthusiasm for creating unforgettable guest experiences, so share any relevant stories or achievements that highlight your love for the industry.
Tailor Your CV: Make sure your CV is tailored specifically for the Restaurant Manager role at Hugo’s. Highlight your experience in managing teams, budgets, and delivering exceptional service. We’re looking for someone who can lead with confidence, so showcase those leadership skills!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team at Hoar Cross Hall!
How to prepare for a job interview at Barons Eden - Hotel and Spa Collection
✨Know the Venue Inside Out
Before your interview, take some time to research Hoar Cross Hall and its dining venues. Familiarise yourself with their menu, service style, and any recent events or promotions. This will show your genuine interest in the role and help you discuss how you can contribute to their exceptional guest experiences.
✨Showcase Your Leadership Skills
As a Restaurant Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service standards. Highlighting your leadership style and how it aligns with their values will make a strong impression.
✨Demonstrate Financial Acumen
Since managing budgets and maximising profitability is key for this role, be ready to discuss your experience with financial management. Bring specific examples of how you've successfully managed costs, driven sales growth, or implemented strategies that improved financial performance in previous positions.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle various situations, such as guest complaints or staffing challenges. Practising your responses will help you articulate your problem-solving skills and demonstrate your ability to maintain high service standards under pressure.