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For Companies At a Glance
- Tasks: Keep our stunning hotel rooms sparkling clean and organised for guests.
- Company: Join the luxurious Hoar Cross Hall, a beautiful spa resort in Staffordshire.
- Benefits: Enjoy competitive pay, free meals, spa access, and discounts on stays.
- Why this job: Be part of a team that creates unforgettable experiences in a historic estate.
- Qualifications: No experience needed, just a passion for cleanliness and customer service.
- Other info: Flexible hours with opportunities for growth in the hospitality industry.
Location: Hoar Cross Hall, Staffordshire
About Us
Nestled in the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a luxury spa resort. Offering an unrivalled guest experience, our estate boasts exquisite dining venues, expansive gardens, and a world‑class spa. At Hoar Cross Hall we’re committed to delivering exceptional service and creating unforgettable memories for our guests.
The Role
To work collaboratively with the Head Housekeeper in ensuring the cleanliness, organisation, and general maintenance of the guest bedrooms. These areas should be maintained to the highest standards of hygiene and appearance.
Role Specification
- Ensuring guest bedrooms and bathrooms are cleaned to the required set standards, including dusting, polishing, vacuuming, mopping, and sanitising surfaces.
- Changing/making beds in line with the Housekeeping SOP.
- Assisting in sorting, washing, drying, folding, and storing linens and towels.
- Replenishing amenities.
- Keeping the laundry area clean, organised and free from obstructions.
- Completing extra jobs as instructed by Housekeeping Supervisors, Deputy Head Housekeeper and Head Housekeeper.
- Reporting any maintenance issues to the Head Housekeeper promptly.
Shift Patterns
- 25-30 hours per week – zero hour contract
- Various shifts available between 0900‑1530hrs
- 4‑5 days out of 7 per week
- Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business, including weekends and bank holidays.
Why Join Us
- Work in a stunning, historic estate with a commitment to excellence in hospitality.
- Competitive rate of pay.
- Complimentary use of the leisure and spa facilities.
- Free lunch from our staff canteen.
- Complimentary spa day at Eden Hall on work anniversaries.
- Employee benefits programme.
- Free parking.
- Refer a friend scheme.
- Discount on overnight stays and spa days.
- 30% discount on food and drink.
- Excellent induction and training programme.
- Opportunities for professional development and career advancement.
Skills
- Organised
- Customer Service
- Time Management
Seniority level: Entry level
Employment type: Full‑time
Job function: Management and Manufacturing
Industries: Hospitality
Housekeeping Assistant employer: Barons Eden - Hotel and Spa Collection
Contact Detail:
Barons Eden - Hotel and Spa Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hoar Cross Hall. Familiarise yourself with their values and what makes them unique. This will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of Housekeeping Assistant and be ready to share examples from your past experiences.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look neat and professional for your interview. A tidy appearance reflects your attention to detail, which is crucial in housekeeping.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Housekeeping Assistant
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely care about providing exceptional service and creating memorable experiences for our guests.
Highlight Relevant Experience: Even if you haven't worked in housekeeping before, think about any roles where you've demonstrated organisation, time management, or customer service skills. We love seeing how your past experiences can translate into this role!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to structure your thoughts well and avoid unnecessary fluff. This will help us see your qualifications quickly!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Barons Eden - Hotel and Spa Collection
✨Know Your Role
Familiarise yourself with the specific duties of a Housekeeping Assistant. Understand the importance of cleanliness and organisation in a luxury hotel setting like Hoar Cross Hall. Be ready to discuss how you can maintain high standards of hygiene and appearance.
✨Showcase Your Customer Service Skills
Since this role is all about creating unforgettable experiences for guests, think of examples where you've provided excellent customer service. Highlight your ability to work collaboratively and respond positively to guest needs.
✨Demonstrate Flexibility
With various shifts and the need for flexibility, be prepared to discuss your availability. Show that you're willing to adapt to the team's needs, including working weekends and bank holidays, which is crucial for this position.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the team dynamics or the training programme. This shows your genuine interest in the role and helps you understand how you can contribute to the exceptional service at Hoar Cross Hall.
