At a Glance
- Tasks: Manage guest communications and ensure top-notch service standards.
- Company: Barons Eden - a luxurious hotel and spa collection.
- Benefits: Competitive salary, employee discounts, and various perks.
- Other info: Full-time role with opportunities for personal growth and development.
- Why this job: Join a vibrant team and enhance guest experiences in a stunning setting.
- Qualifications: Customer service experience and excellent communication skills.
The predicted salary is between 27500 - 27500 £ per year.
Barons Eden - Hotel and Spa Collection in Moreton-in-Marsh is looking for a Guest Experience Specialist.
This full-time position requires managing guest communications through various channels including phone, email, and live chat while ensuring high service standards.
The ideal candidate will have experience in customer service, be an excellent communicator, and possess strong organisational skills.
The role offers a competitive salary of £27,500 annually along with several employee benefits and discounts.
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Contact Details:
Barons Eden - Hotel and Spa Collection Recruitment Team
We think you need these skills to ace Guest Experience Champion – Spa & Hotel
Customer Service
Communication Skills
Organisational Skills
Guest Relations
Multichannel Communication
Problem-Solving Skills
Attention to Detail
