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For Companies At a Glance
- Tasks: Shape and deliver learning strategies across our hotel portfolio to enhance employee skills.
- Company: Join Barons Eden, a collection of award-winning spa and hotel destinations.
- Benefits: Competitive salary, car allowance, free spa access, and discounts on stays.
- Why this job: Make a real impact by developing future leaders in a vibrant hospitality environment.
- Qualifications: Experience in Learning & Development, ideally in hospitality, with strong design and delivery skills.
- Other info: Hybrid role with travel opportunities and excellent career progression.
The predicted salary is between 45000 - 63000 £ per year.
Salary: £45,000 plus car allowance
Location: Hybrid role with extensive travel across our Hotel Portfolio and Head Office
About Us
At Barons Eden, we are a collection of award-winning spa and hotel destinations committed to delivering exceptional experiences. Our mission is to treat every guest as a friend of the family, creating positive and memorable moments during their stay. We value individuality, flair, and operational excellence, fostering a close-knit team that champions passion and positivity.
About The Role
As our Group Learning and Development Manager, you will play a pivotal role in shaping and delivering the learning and development strategy across our Hotel Portfolio. This role ensures that employees are well-equipped with the necessary skills and knowledge to perform their jobs efficiently, and that there is a clear, structured career progression path in place. This role includes identifying training needs, developing training materials, delivering training sessions, and evaluating the effectiveness of training initiatives to ensure the business's goals are met.
Key Responsibilities
- Learning Culture & Strategy: Embedding a consistent learning and development culture that supports engagement, performance and career progression. Identifying training needs through structured analysis aligned with business goals.
- Design & Development: Designing and implementing tailored learning solutions, including face-to-face training programmes and digital learning content using Articulate Rise 360 (SCORM-exported modules).
- Training Delivery: Delivering engaging, high-impact face-to-face training across the hotel portfolio. Facilitating monthly company inductions across multiple sites. Designing, delivering and continuously enhancing leadership, management and supervisory development programmes to build future leaders.
- Learning Systems & Evaluation: Managing and optimising learning content through the Learning Management System (LMS), ensuring accessibility and engagement. Evaluating training effectiveness using feedback, assessments, KPIs and performance data, making improvements where required.
- Apprenticeships & Budget Management: Leading and managing the apprenticeship programme in partnership with the Group Talent Acquisition Lead. Building and maintaining relationships with external apprenticeship providers. Managing the training budget effectively, ensuring value for money and alignment with company guidelines.
- Collaboration: Working closely with the Head of People, Employee Relations Lead, Managing Directors, Heads of Department and Line Managers to support organisational development priorities.
Person Specification
Essential:
- Proven experience as a Learning & Development Manager (ideally within hospitality).
- Excellent instructional design expertise using adult learning principles.
- Experience with LMS platforms and e-learning tools, including Articulate Rise and 360.
- Excellent verbal and written communication skills, with confidence engaging audiences at all levels.
- Well-honed project management and organisational skills, able to manage multiple initiatives simultaneously.
- Data analysis and reporting skills, including competency in Excel and Microsoft Office.
- Excellent analytical skills to assess needs, evaluate impact and make data-driven decisions.
- Resilient, adaptable and able to thrive in a fast-paced environment.
- Learning & Development qualification/credentials (CIPD Level 5 or equivalent) or a minimum of 5 years’ relevant experience.
- Applicants must have the legal right to work in the UK.
Desirable:
- Previous Learning & Development experience within the hospitality industry.
Additional Information
Hybrid role with extensive travel across our hotel and spa locations. Head Office base: Moreton-in-Marsh. A full, valid UK driving licence is essential. Applicants must have the legal right to work in the UK.
What We Offer
- Competitive salary plus car allowance
- Complimentary access to our leisure and spa facilities.
- Celebrate your work anniversaries with a Complimentary Spa Day at Hoar Cross Hall or Eden Hall.
- Free lunch provided on property
- Access to an Employee Benefits Program.
- Free parking on-site.
- Refer-a-Friend Scheme
- Discounts on overnight stays and spa days for you and your guests.
- 30% discount on food, drink and retail across our venues.
- Comprehensive induction and training program.
- Pension scheme.
Skills:
- LMS platforms
- CIPD Level 5 or equivalent
- Leadership
- Training Delivery
- Learning Culture & Strategy
- Design & Development
Group Learning and Development Manager employer: Barons Eden - Hotel and Spa Collection
Contact Detail:
Barons Eden - Hotel and Spa Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Learning and Development Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching Barons Eden and their learning culture. Tailor your responses to show how your experience aligns with their mission of creating memorable moments for guests. We want to see your passion shine through!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your instructional design expertise and how you can enhance their training programmes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Barons Eden.
We think you need these skills to ace Group Learning and Development Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in Learning & Development, especially within hospitality. We want to see how your skills align with our mission of creating exceptional experiences for our guests.
Showcase Your Skills: Don’t hold back on showcasing your instructional design expertise and familiarity with LMS platforms like Articulate Rise 360. We’re looking for someone who can hit the ground running, so let us know how you’ve used these tools effectively in the past.
Be Personable: Remember, we value individuality and flair! Use your application to show a bit of your personality. Share stories or examples that demonstrate your passion for learning and development, and how you engage with different audiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Barons Eden - Hotel and Spa Collection
✨Know Your Stuff
Before the interview, dive deep into Barons Eden's mission and values. Understand their commitment to exceptional guest experiences and think about how your experience aligns with their goals. This will help you demonstrate that you're not just a fit for the role, but also for the company culture.
✨Showcase Your Skills
Prepare specific examples of your previous work in Learning & Development, especially within hospitality. Highlight your experience with instructional design and LMS platforms like Articulate Rise 360. Be ready to discuss how you've successfully identified training needs and delivered impactful training sessions.
✨Engage and Connect
During the interview, engage with your interviewers by asking insightful questions about their current learning initiatives and challenges. This shows your genuine interest in the role and helps you understand how you can contribute to their team effectively.
✨Be Data-Driven
Since the role involves evaluating training effectiveness, be prepared to discuss how you've used data analysis in your previous roles. Share examples of how you've assessed training impact and made data-driven decisions to improve learning outcomes.
