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- Tasks: Lead and inspire the Housekeeping team to maintain luxury standards.
- Company: Join Hoar Cross Hall, a stunning luxury spa hotel with a rich heritage.
- Benefits: Enjoy free spa days, discounts, and a supportive work environment.
- Why this job: Be part of a passionate team creating unforgettable guest experiences.
- Qualifications: Experience in a supervisory housekeeping role and exceptional attention to detail.
- Other info: Opportunities for professional growth in a positive workplace.
The predicted salary is between 30000 - 42000 £ per year.
Set within a magnificent Grade II listed country house, Hoar Cross Hall is one of the UK’s most iconic luxury spa hotels. Known for our exceptional standards, attention to detail and warm hospitality, we are proud to create unforgettable experiences for every guest and a supportive, inspiring environment for our teams.
We are now seeking an experienced and passionate Deputy Head Housekeeper to support the leadership of our Housekeeping department and help uphold the impeccable standards that define Hoar Cross Hall. Working closely with the Head Housekeeper, you will be instrumental in the smooth day‑to‑day operation of the department. You will lead by example on the floor, motivate and develop the team, and ensure our guest bedrooms and public areas consistently reflect the luxury of our surroundings. This is a hands‑on leadership role, ideal for someone who takes genuine pride in presentation, thrives in a high‑end environment and understands the importance of detail in luxury hospitality.
Key Responsibilities- Supporting the leadership and daily management of the Housekeeping team
- Allocating workloads and supervising room attendants, linen porters, PA cleaners and supervisors
- Carrying out detailed inspections of bedrooms, arrivals, departures and public areas
- Ensuring maintenance issues are promptly reported and followed up
- Assisting with recruitment, inductions and ongoing training of team members
- Overseeing payroll checks, daily figures and absence records
- Managing lost property in line with company procedures
- Supporting audits, stock control and equipment checks
- Maintaining exceptional standards of health & safety, COSHH and fire compliance
- Liaising closely with Front Office to ensure accurate room status and guest satisfaction
- Have proven experience in a supervisory or deputy housekeeping role within a hotel or luxury environment
- Be a natural leader who inspires pride, professionalism and teamwork
- Have exceptional attention to detail and organisational skills
- Be calm, confident and professional in a fast‑paced setting
- Be immaculately presented, reliable and discreet
- Be passionate about delivering outstanding standards and guest experiences
Applicants must already have the right to work in the UK. Visa sponsorship is not available for this role.
Additional Information- 40 hours per week – as required
- Working 5 out of 7 days
- Work in a stunning, historic estate with a commitment to excellence in hospitality
- Be part of an iconic luxury spa hotel with a strong heritage and reputation
- Work within a supportive leadership team that values development and progression
- Complimentary use of the leisure and spa facilities
- Free lunch from our staff canteen
- Complimentary Spa Day at Eden Hall on work anniversaries
- Employee Benefits Program
- Free Parking
- Refer‑a‑Friend scheme
- Discount on overnight stays and spa days
- 30% discount on food and drink
- Excellent Induction and training programme
- Opportunities for professional development and career advancement
- A positive, professional workplace where quality and people matter
At Hoar Cross Hall, we believe luxury is created through people who care deeply about what they do. If you share our passion for excellence and are ready to take the next step in your housekeeping career, we would love to hear from you.
Deputy Head Housekeeper employer: Barons Eden - Hotel and Spa Collection
Contact Detail:
Barons Eden - Hotel and Spa Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Head Housekeeper
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Hoar Cross Hall. Check out their website and social media to understand their values and what makes them tick. This way, you can tailor your answers to show how you fit right in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and attention to detail, as these are key for the Deputy Head Housekeeper role. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress to impress! Since this is a luxury environment, make sure you look immaculate for your interview. Your presentation should reflect the high standards of Hoar Cross Hall, so choose an outfit that shows you take pride in your appearance.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Deputy Head Housekeeper
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about delivering outstanding standards and guest experiences, just like we do at Hoar Cross Hall.
Highlight Relevant Experience: Make sure to showcase your previous supervisory or deputy housekeeping roles. We’re looking for someone with proven experience in a luxury environment, so don’t hold back on those details!
Attention to Detail is Key: Just like in our housekeeping standards, your application should reflect your attention to detail. Double-check for any typos or errors, and ensure your layout is neat and professional. It’s all about making a great first impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Hoar Cross Hall!
How to prepare for a job interview at Barons Eden - Hotel and Spa Collection
✨Know the Hotel Inside Out
Before your interview, take some time to research Hoar Cross Hall. Familiarise yourself with its history, values, and what makes it stand out in the luxury spa hotel market. This knowledge will not only impress the interviewers but also help you align your answers with their expectations.
✨Showcase Your Leadership Skills
As a Deputy Head Housekeeper, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, highlighting your approach to motivating staff and ensuring high standards. Be ready to discuss specific situations where your leadership made a difference.
✨Emphasise Attention to Detail
In luxury hospitality, attention to detail is crucial. During the interview, share instances where your keen eye for detail has positively impacted guest experiences or operational efficiency. This could include anything from room inspections to managing housekeeping supplies.
✨Prepare Questions About the Role
Interviews are a two-way street, so come prepared with thoughtful questions about the Deputy Head Housekeeper role and the team dynamics. Ask about the challenges they face and how you can contribute to overcoming them. This shows your genuine interest in the position and helps you assess if it's the right fit for you.