Drug and Alcohol Worker (Engagement/Helping End Homelessness) in Swansea

Drug and Alcohol Worker (Engagement/Helping End Homelessness)

Drug and Alcohol Worker (Engagement)

Job Description

Role

Drug and Alcohol Worker (Engagement) Helping End Homelessness

Service

Location:

Barod Base

The Wallich Hub Orchard Street, Swansea

Hours:

37

£26,265 per annum

Reports to:

Barod Team Leader Swansea and HEH Manager.

Team Members Reporting to Job Holder:

Volunteers and peers

Contract:

Fixed term until 31st October 2026

The Service

The service aims to put people experiencing homelessness who have the most complex needs in the middle of the picture. Our philosophy is simple: if we can support those with the most challenging circumstances to remain safely and happily in housing, we will make significant strides in system change to reduce the risks of homelessness for everyone.

Our Approach

• Helping People with Multiple Overlapping Unmet Needs (MOUN) – who need support right now (immediate need/ turning off the tap)
• Putting mechanisms in place to support connectivity across services so that we can evidence the effectiveness of early intervention so multiple needs do not overlap/become \’complex\’ (evidence for systems change)
• Changing systems to enable People with MOUN to receive the support they need HOW and WHEN they need (long term systems change).

Role Purpose

The drug and alcohol workers main objective is to enhance the work currently undertaken by Homelessness Strategy and partnership agencies to provide a multi‑agency service focused on addressing the needs of the homelessness cohort of people with complex and multiple needs in the Swansea Bay area.

The Engagement Worker roles will provide intensive case management support to people identified as members of the target cohort, which were highlighted by the Swansea.

This proposal requests that this service be awarded funding to allow it to become a more visible function within the wider homelessness service provision for people who use substances and are homeless or vulnerably housed.

Responsibilities

• Raise awareness of substance misuse and related issues in communities
• Promote an outreach approach
• Promote services and interventions and provide supported referrals to appropriate services
• Deliver evidence-based and manualised brief interventions in group-work settings and on a one-to-one basis to stance users and concerned others
• Conduct high level assessments including risk assessment
• Deliver harm reduction initiatives including Naloxone training
• Dried Blood Spot Testing Services
• Refer to onto appropriate services
• Devise, with service users and concerned others, individually tailored time-limited support plans, based on a clear assessment of need that assist individuals in building social capital
• Actively influence and support service users and concerned others in co‑production and service user involvement in shaping service provision
• Encourage active participation in mutual aid groups including SMART recovery, 12‑step fellowship groups (NA/AA) and peer‑led recovery hubs and service user groups
• Research, develop and implement online recovery resources
• Promote and encourage service user and concerned other participation in local, regional, and national recovery events
• Research and produce information for publications, leaflets, and web pages
• Mediate on a service users’ behalf, for example, by writing letters, making phone calls, or attending meetings and providing supported referrals to related agencies
• Enter data onto the case management system, and use the system effectively to inform work with service users and concerned others
• Take up Barod’s arrangements for support and supervision and participate in all relevant internal meetings
• Co‑operate with requests from management and administration
• Undertake other reasonable duties as requested, but which may not be specified within the job description

Qualifications & Skills

• Level 3 in Advice and Guidance (or equivalent).
• Degree in a Health and Social Care related topic (or equivalent).
• Training in safeguarding, substance awareness, harm reduction, psychosocial interventions.
• Literacy and numeracy skills.
• Excellent IT skills: competency in Microsoft Word, Outlook, Teams, Excel, PowerPoint, Canva and Internet Explorer.
• Ability to problem solve, work under own initiative and under pressure.
• Ability to work flexibly as part of a collaborative team.
• Effective interpersonal and networking skills.
• Good communication and presentation skills.
• Ability to adapt to working with people irrespective of their role, background or experience.
• Commitment to Barod values and mission.
• Previous experience working within the substance use sector or similar field.
• Understanding of substance use treatment pathways.
• Welsh language speaker.
• Understanding/knowledge of ACEs and their impact.
• Experience of a trauma-informed approach.

Drug and Alcohol Worker (Engagement/Helping End Homelessness)

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