Recruitment & Volunteer Co-ordinator in Newport

Location: Across all Barod service areas

Base: Newport

Hours: 37 hours per week. Occasional weekend and evening work may be required.

Salary: £32,304 per annum, fixed point

Reports to: HR Manager

Team Members Reporting to Job Holder: No direct reports. This role will work closely with all members of the central services team.

Contract: Permanent - in line with funding.

THE SERVICE

The aim of the central Corporate Services is to provide professional central support services for the Organisation and its Stakeholders, incorporating Finance, Human Resources, Data Management, Information Technology and Estates & Facilities and Sustainability. Corporate Services are provided in a non-judgmental, non-discriminatory, non-patronising and professional manner and in a way that demonstrates courtesy and respect for all stakeholders of the organisation, be that employees, volunteers, partner agency and commissioning representatives or service users.

ROLE PURPOSE

To provide recruitment support across the organisation, to maximise the visibility and attractiveness of working for Barod as well as to co-ordinate the recruitment, training and deployment of volunteers in multiple projects across the organisation. The Recruitment & Volunteer Co-ordinator will ensure that recruitment and volunteer processes are trauma informed, and be able to promote, build and retain strong working relationships between all stakeholders and ensure project-specific checks, paperwork and processes are conducted in a timely manner.

MAIN DUTIES AND RESPONSIBILITIES

• Recruitment: To identify appropriate job, skills and career fairs and to facilitate our attendance at these events.
• To establish and maintain effective networks and partnerships with universities, colleges and job centres.
• To identify opportunities to promote Barod vacancies, and raise awareness of roles within Barod.
• To manage requests to advertise, and advertise all vacancies in as many forums as possible including social media.
• To send a weekly internal jobs bulletin, informing staff of current vacancies.
• To answer and respond to any queries related to vacancies or the application process.
• To support with interviews where required.
• To co-ordinate and support the facilitation of any reasonable adjustments that candidates may need.
• To regularly review recruitment processes alongside colleagues in HR and the wider Organisation.
• To send out a survey to new starters and monitor the responses, reviewing feedback of our recruitment and induction processes.
• To deliver recruitment training workshops to Managers across the Organisation.
• To support Line Managers to ensure that new staff have an appropriate induction.
• To work with the Campaigns and Communications lead to create short videos for our website and social media to promote what we do, how to apply for our vacancies, and what people like about working for us etc.

• Volunteering: To manage the Organisation’s volunteer programme, including onboarding, induction and continuous support.
• To liaise with Managers and Team Leaders to assess capacity and requirements for new volunteers across the Organisation.
• To support individual services with specific volunteer projects.
• To promote and advertise volunteering internally and externally through recruitment and publicity strategies and campaigns, including social media.
• To manage volunteer applications and liaise with the relevant service area.
• To arrange a meeting with proposed Volunteers and the relevant service and co-ordinate any subsequent meetings and next steps including outcome of the meeting.
• To carry out relevant background checks for new volunteers, including reference checks and DBS.
• To manage the volunteer tracker, ensuring documents are up to date for each volunteer.
• To provide link worker training, support and guidance to employees with responsibility for volunteers.
• To promote the role of link working as a path to enhancing personal development.
• To liaise with the Organisation’s Learning & Development team to ensure volunteers can access and utilise training opportunities.
• To be the point of contact for any volunteering related queries or concerns.
• To support volunteering pathways specifically for individuals with lived experience of substance use, such as peer academies.
• To coordinate student placements across our services, including carrying out appropriate DBS checks.
• To liaise with internal projects, consortium agencies and external bodies (eg. charities and voluntary councils) to understand and maintain best practice principles with regards to volunteering processes and governance, to develop partnership working and to assess volunteering needs across the area.
• To keep up to date with legislation and policy related to volunteering and making any necessary modifications to accommodate changes.
• To compile written reports in respect of activity and produce service-specific updates / progress reports on volunteer development.
• To co-ordinate and support Barod’s commitment to Investing in Volunteers (IiV).

General Responsibilities

To undertake any other reasonable duties commensurate with the responsibilities of the post. To participate in supervision, appraisal, training and team meetings.

PERSON SPECIFICATION

Ideally all these requirements must be met by the candidate on appointment. However, in certain circumstances a candidate may be appointed who does not meet a particular requirement. This is providing that the shortfall can be made good in a reasonable time, and the candidate brings other skills, knowledge or experience which are valuable to the role and the Organisation.

Essential

• Educated to GCSE level or equivalent.

Desirable

• Human Resources Qualification.

Note - In the event that the successful postholder does not possess any of the Desirable qualifications listed above, there will be an expectation that they will work towards attaining such a qualification, with support from the Organisation.

Role-related knowledge, skills & experience

• Excellent IT skills: competency in Microsoft Word, Outlook, Excel, Access, PowerPoint and digital media. Other Database experience.
• Understanding the importance of adhering to policies and procedures.
• A good understanding of Data Protection and confidentiality legislation/regulations.

Interpersonal skills

• A good Communicator, who is organised and has the ability to build relationships with partners and stakeholders.
• Excellent communication and interpersonal skills and demonstrates a ‘can do’ and flexible attitude and is able to prioritise and plan workload.
• Experience of building excellent rapport with team members.
• Experience of effective communication as appropriate to different situations and levels of authority.
• Excellent organisational skills with a willingness to undertake additional tasks.
• Ability to provide information in a clear, concise and consistent manner over a variety of platforms i.e. written and verbal.
• Providing advice and guidance in a professional manner.
• Experience of working in a non-judgmental, non-discriminatory, non-patronising and professional manner and in a way that demonstrates courtesy and respect for all stakeholders of an organisation.
• Effective diary management.
• Effective time management and prioritising of workload.
• Ability to work effectively with people regardless of their ethnic, cultural, social backgrounds, their gender, age, religious belief, disability and sexual orientation.
• Flexibility to work at various locations and flexible working hours outside of the normal working week, where appropriate.

Other

• Full, current driving licence and use of a vehicle which is insured for business use is an essential requirement of this role.