Membership Coordinator

Membership Coordinator

Full-Time 34289 £ / year No working from home possible
Barnwood Trust

At a Glance

  • Tasks: Coordinate engaging projects for disabled people and those with mental health conditions.
  • Company: Join Barnwood Trust, a charitable organisation making a real difference in Gloucestershire.
  • Benefits: Enjoy 36 days of annual leave, flexible hours, and a supportive work culture.
  • Other info: Diverse team welcomed; we value lived experiences and cultural awareness.
  • Why this job: Be a key player in empowering communities and driving meaningful change.
  • Qualifications: Strong communication skills and experience in project management are essential.

Barnwood is an independent charitable Trust. We get millions of pounds of funding out into the county every year. But money is only part of the story. We join with the people, communities and organisations in Gloucestershire's disability and mental health movement driving forward change so that disabled people and people with mental health conditions have choice of opportunities, access their rights, and are included where they live.

We are looking for a new Membership Co-ordinator to join the team to coordinate our engagement scheme Barnwood Circle. Barnwood Circle is a network of disabled people, people with mental health conditions, and carers, who inform and shape our work by sharing experiences and expertise. Our Membership Co-ordinator is a key contact for members. We are looking for someone who can provide excellent administration and coordination of Circle meetups and projects. The Membership Co-ordinator helps us make our communication accessible and relevant to members, and enables members to participate by ensuring access requirements are met. Specialist experience relevant to disability and mental health challenges, including safeguarding, specialist communications or cultural awareness is welcomed for this role.

We want to diversify our team to better reflect the work and communities we support; this means we would particularly welcome applications from people who:

  • are from Black, Asian and minoritised backgrounds.
  • have lived experience of disability and/or mental health conditions.

Contract Terms:

  • This role is permanent, full-time hours (37.5hrs per week)
  • Full Time (FTE Salary) 34,289
  • We offer a flexible start between 8am and 9.30am Monday to Friday
  • This position is based in our office in central Cheltenham with occasional opportunities for home working.

Summary of Key Duties:

  • Coordination of engagement scheme
  • Develop and maintain a project-based overview of Barnwood Circle activity.
  • Support participation from disabled people and people with mental health conditions with the widest possible range of lived experiences.
  • Manage registration of new members and Barnwood's database.
  • Provide administration of Barnwood Circle member agreements, payments and expenses claims for taking part in projects with the Barnwood team.
  • Collate feedback and support evaluation of Barnwood Circle activity.

Communications and Events:

  • Collaborate with marketing and communications colleagues to ensure that communications and channels used to engage disabled people and people with mental health conditions are effective, accessible, and relevant.
  • Coordinate the creation of communications products which engage a wide range of disabled people and people with mental health conditions, commissioning specialist resources where necessary.
  • Support teams across the Trust to engage meaningfully with Barnwood Circle members and create communications to resource this.

Essential Knowledge and Experience:

  • Demonstrable knowledge of project planning tools and techniques.
  • Demonstrable knowledge of accessibility tools and techniques.
  • Proven success in engaging those with complex needs and/or those who are routinely marginalised.

Summary of Skills:

  • Exceptional interpersonal skills, self-awareness, enabling excellent working relationships with a wide range of people.
  • Strong written and verbal communications skills that engage a wide range of audiences and which champion accessible communication.
  • Digital skills which are applicable across a wide range of channels and work for a wide range of audiences.
  • Project management and administration skills.
  • Ability to prioritise own workload, set objectives and meet deadlines.
  • Strong IT skills (demonstrable proficiency in using MS Outlook, Word, Excel, PowerPoint, WhatsApp, Teams and Zoom).
  • CRM database management.

Benefits:

  • 36 days annual leave including bank holidays.
  • Work within an organisation that is committed to improving equality and diversity.
  • Excellent personal development plan and extensive training which includes a commitment to training employees to be confident when working with people with a wide variety of impairments, disabilities, and mental health challenges.
  • Friendly and collaborative working culture; everyone's voice is heard.
  • We have a range of supportive wellbeing policies and almost a third of our employees are qualified mental health first aiders with Mental Health England.
  • Our offices in central Cheltenham are wheelchair accessible, have free accessible parking on site and great facilities. Assistance dogs are welcome!

Guidance On Applications:

Click on Apply Now to be taken to the Barnwood Trust website where you need to apply for this role via our online application form. You will also find a detailed application pack which gives a full and detailed job description and person specification as well as guidance on how to make an online application and what you should include within it. Should you have any questions or require any of the information in a different format please email the recruitment team directly at recruitment@barnwoodtrust.org. We want our application process to be right for you as an individual. If there’s anything we can do to make the process below more straightforward for you, please email recruitment@barnwoodtrust.org and we will contact you to discuss what support we may be able to provide. Our careers page on our website has some examples of things we may be able to put in place.

Deadline for applications: 12.00 noon on Friday 12th June 2026

First interviews: Tuesday 23rd June and Wednesday 24th June 2026

Second stage interviews: Wednesday 1st July 2026

We would like the successful candidate to start as soon as possible.

Membership Coordinator employer: Barnwood Trust

Barnwood Trust is an exceptional employer dedicated to fostering a supportive and inclusive work environment in central Cheltenham. With a strong commitment to equality and diversity, employees benefit from extensive training, generous annual leave, and a collaborative culture where every voice is valued. The Trust prioritises employee wellbeing, offering resources such as qualified mental health first aiders and accessible facilities, making it an ideal place for those passionate about driving positive change in the disability and mental health sectors.

Barnwood Trust

Contact Details:

Barnwood Trust Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Membership Coordinator

Tip Number 1

Network like a pro! Reach out to people in the disability and mental health sectors, attend local events, and connect with organisations that align with Barnwood's mission. You never know who might have a lead on the Membership Coordinator role!

Tip Number 2

Show your passion for accessibility! When you get the chance to chat with potential employers, share your thoughts on how to make communications more inclusive. This will demonstrate your commitment to the role and the community.

Tip Number 3

Prepare for interviews by practising common questions related to project management and engagement strategies. Think about your past experiences and how they relate to the key duties of the Membership Coordinator position.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you can find all the details you need to tailor your approach and stand out from the crowd.

We think you need these skills to ace Membership Coordinator

Project Planning
Accessibility Tools
Interpersonal Skills
Written Communication
Verbal Communication
Digital Skills
Project Management

Some tips for your application 🫡

Get to Know Us:Before you start your application, take a moment to explore Barnwood Trust and our mission. Understanding our values and the communities we serve will help you tailor your application to show how you can contribute to our goals.

Showcase Your Skills:When filling out the application form, make sure to highlight your relevant skills and experiences. Use specific examples that demonstrate your project management, communication, and interpersonal skills, especially in relation to disability and mental health.

Be Authentic:We value diversity and lived experiences, so don’t hesitate to share your unique perspective. Whether it’s your personal journey or professional background, being genuine will help us see how you fit into our team.

Follow the Guidelines:Make sure to read through the application pack carefully. It contains important information on what to include in your application and how to submit it. We encourage you to apply directly through our website for a smooth process!

How to prepare for a job interview at Barnwood Trust

Know Your Stuff

Before the interview, make sure you thoroughly understand Barnwood Trust's mission and values. Familiarise yourself with their engagement scheme, Barnwood Circle, and think about how your skills and experiences align with their goals. This will show that you're genuinely interested in the role and the organisation.

Showcase Your Communication Skills

As a Membership Coordinator, strong communication is key. Prepare examples of how you've effectively communicated with diverse groups in the past. Think about times when you made information accessible or engaged with individuals who have complex needs. This will demonstrate your ability to connect with members.

Highlight Relevant Experience

If you have experience in project management or working with disabled people and those with mental health conditions, be ready to discuss it. Share specific examples of how you've coordinated projects or events, and how you ensured accessibility for all participants. This will help illustrate your suitability for the role.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how they measure the success of Barnwood Circle. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.