Membership Coordinator in Cheltenham

Membership Coordinator in Cheltenham

Cheltenham Full-Time 34289 - 34289 £ / year (est.) Home office (partial)
Barnwood Trust

At a Glance

  • Tasks: Coordinate engagement schemes and support disabled individuals and those with mental health conditions.
  • Company: Join Barnwood Trust, a charitable organisation making a real difference in Gloucestershire.
  • Benefits: Enjoy 36 days of annual leave, flexible hours, and a supportive work culture.
  • Other info: Friendly environment with opportunities for personal development and training.
  • Why this job: Be part of a team driving change and empowering communities while developing your skills.
  • Qualifications: Experience in project management and a passion for accessibility and inclusion.

The predicted salary is between 34289 - 34289 £ per year.

Barnwood is an independent charitable Trust. We get millions of pounds of funding out into the county every year. But money is only part of the story. We join with the people, communities and organisations in Gloucestershire’s disability and mental health movement – driving forward change so that disabled people and people with mental health conditions have choice of opportunities, access their rights, and are included where they live.

We are looking for a new Membership Co-ordinator to join the team to coordinate our engagement scheme ‘Barnwood Circle’. Barnwood Circle is a network of disabled people, people with mental health conditions, and carers, who inform and shape our work by sharing experiences and expertise. Our Membership Co-ordinator is a key contact for members. We are looking for someone who can provide excellent administration and coordination of Circle meetups and projects. The Membership Co-ordinator helps us make our communication accessible and relevant to members, and enables members to participate by ensuring access requirements are met. Specialist experience relevant to disability and mental health challenges, including safeguarding, specialist communications or cultural awareness is welcomed for this role.

We want to diversify our team to better reflect the work and communities we support– this means we would particularly welcome applications from people who:

  • are from Black, Asian and minoritised backgrounds.
  • have lived experience of disability and/or mental health conditions.

Contract Terms:

  • This role is permanent, full-time hours (37.5hrs per week)
  • Full Time (FTE Salary) £34,289
  • We offer a flexible start between 8am and 9.30am Monday to Friday
  • This position is based in our office in central Cheltenham with occasional opportunities for home working.

Summary of Key Duties:

  • Coordination of engagement scheme
  • Develop and maintain a project-based overview of Barnwood Circle activity.
  • Support participation from disabled people and people with mental health conditions with the widest possible range of lived experiences.
  • Manage registration of new members and Barnwood’s database.
  • Provide administration of Barnwood Circle member agreements, payments and expenses claims for taking part in projects with the Barnwood team.
  • Collate feedback and support evaluation of Barnwood Circle activity.

Communications and Events:

  • Collaborate with marketing and communications colleagues to ensure that communications and channels used to engage disabled people and people with mental health conditions are effective, accessible, and relevant.
  • Coordinate the creation of communications products which engage a wide range of disabled people and people with mental health conditions, commissioning specialist resources where necessary.
  • Support teams across the Trust to engage meaningfully with Barnwood Circle members and create communications to resource this.

Essential Knowledge and Experience:

  • Demonstrable knowledge of project planning tools and techniques.
  • Demonstrable knowledge of accessibility tools and techniques.
  • Proven success in engaging those with complex needs and/or those who are routinely marginalised.

Summary of Skills:

  • Exceptional interpersonal skills, self-awareness, enabling excellent working relationships with a wide range of people.
  • Strong written and verbal communications skills that engage a wide range of audiences and which champion accessible communication.
  • Digital skills which are applicable across a wide range of channels and work for a wide range of audiences.
  • Project management and administration skills.
  • Ability to prioritise own workload, set objectives and meet deadlines.
  • Strong IT skills (demonstrable proficiency in using MS Outlook, Word, Excel, PowerPoint, WhatsApp, Teams and Zoom).
  • CRM database management.

Benefits:

  • 36 days annual leave including bank holidays. (FTE)
  • Work within an organisation that is committed to improving equality and diversity.
  • Excellent personal development plan and extensive training which includes a commitment to training employees to be confident when working with people with a wide variety of impairments, disabilities, and mental health challenges.
  • Friendly and collaborative working culture; everyone’s voice is heard.
  • We have a range of supportive wellbeing policies and almost a third of our employees are qualified mental health first aiders with Mental Health England.
  • Our offices in central Cheltenham are wheelchair accessible, have free accessible parking on site and great facilities.
  • Assistance dogs are welcome!

Guidance On Applications:

Click on Apply Now to be taken to the Barnwood Trust website where you need to apply for this role via our online application form. You will also find a detailed application pack which gives a full and detailed job description and person specification as well as guidance on how to make an online application and what you should include within it. Should you have any questions or require any of the information in a different format please email the recruitment team directly at recruitment@barnwoodtrust.org. We want our application process to be right for you as an individual. If there’s anything we can do to make the process below more straightforward for you, please email recruitment@barnwoodtrust.org and we will contact you to discuss what support we may be able to provide. Our careers page on our website has some examples of things we may be able to put in place.

Deadline for applications: 12.00 noon on Friday 12th June 2026

First interviews: Tuesday 23rd June and Wednesday 24th June 2026

Second stage interviews: Wednesday 1st July 2026

We would like the successful candidate to start as soon as possible.

Membership Coordinator in Cheltenham employer: Barnwood Trust

Barnwood Trust is an exceptional employer dedicated to fostering a supportive and inclusive work environment in central Cheltenham. With a strong commitment to equality and diversity, employees benefit from extensive training, a collaborative culture where every voice is valued, and generous leave policies, including 36 days of annual leave. The Trust prioritises employee wellbeing, offering resources such as qualified mental health first aiders and accessible facilities, making it an ideal place for those passionate about driving meaningful change in the disability and mental health sectors.

Barnwood Trust

Contact Details:

Barnwood Trust Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Membership Coordinator in Cheltenham

Tip Number 1

Get to know the Barnwood Trust and its mission inside out. When you’re networking or chatting with potential colleagues, drop in some knowledge about their projects and values. It shows you’re genuinely interested and ready to contribute!

Tip Number 2

Don’t just rely on your CV; use social media to showcase your passion for disability and mental health advocacy. Share relevant articles, engage with community discussions, and connect with people in the field. It’s a great way to get noticed!

Tip Number 3

When you land that interview, be prepared to discuss how you can enhance Barnwood Circle’s engagement. Think of specific ideas or initiatives you could bring to the table. This proactive approach will definitely impress the hiring team!

Tip Number 4

Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need to tailor your approach to what Barnwood Trust is looking for.

We think you need these skills to ace Membership Coordinator in Cheltenham

Project Management
Administration Skills
Interpersonal Skills
Written Communication Skills
Verbal Communication Skills
Digital Skills
CRM Database Management

Some tips for your application 🫡

Read the Job Description Carefully:Before you start writing, give the job description a good read. It’s packed with clues about what we’re looking for in a Membership Coordinator. Make sure you understand the key duties and skills we value!

Show Us Your Passion:We want to see your enthusiasm for working with disabled people and those with mental health conditions. Share any relevant experiences or insights that highlight your commitment to making a difference in these communities.

Tailor Your Application:Don’t just send a generic application! Use specific examples from your past that align with the role. Highlight your project management skills and how you’ve engaged with diverse groups before – it’ll make your application stand out!

Apply Through Our Website:Make sure to apply through our website using the online application form. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important details in the application pack!

How to prepare for a job interview at Barnwood Trust

Know the Mission

Before your interview, take some time to really understand Barnwood Trust's mission and values. Familiarise yourself with their work in the disability and mental health movement. This will help you connect your own experiences and skills to their goals during the conversation.

Showcase Your Skills

Be ready to discuss your project management and administration skills in detail. Think of specific examples where you've successfully coordinated events or engaged with diverse groups. Highlight any experience you have with accessibility tools and techniques, as this is crucial for the role.

Prepare for Scenario Questions

Expect questions that assess how you would handle real-life scenarios related to the role. For instance, think about how you would ensure effective communication with members who have complex needs. Practising your responses can help you feel more confident and articulate during the interview.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions. Inquire about how Barnwood Circle measures success or what challenges they currently face in engaging members. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.