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- Tasks: Join our team to deliver great service in cafes, bars, and event spaces.
- Company: BPL is a vibrant leisure provider with exciting opportunities across various sectors.
- Benefits: Enjoy free membership, discounts, and a fun workplace with career progression.
- Why this job: Be part of a friendly team creating memorable experiences for customers while learning new skills.
- Qualifications: A positive attitude, team spirit, and eagerness to learn are all you need!
- Other info: Flexible hours with opportunities for overtime; inclusivity is at our core.
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We\’re on the lookout for Front of house Team Members to join the people behind the smile at The Barnsley Metrodome!
Click here to view the Job profile and find out about building a career at BPL
We could throw you straight into the deep end (literally, we have a Waterpark!), but that\’s not how we do things at BPL.
Instead, you\’ll join us as a team member and we\’ll teach you everything you need to know so you can develop and grow.
You\’ll work in our front of house helping your team deliver great service in our cafes, bars, and event spaces. From serving swimmers and families in the Food Court, to supporting birthday parties and arena events, your friendly and professional approach will help create memorable experiences for all our customers. You will prepare and serve food and drink, working on the bar during events, setting up function areas for parties, and keeping service areas clean, safe, and well-stocked. You\’ll help our customers from parents and children to large event guests feel good. Always offering a warm welcome and helpful attitude. You\’ll also support the smooth running of events by helping with table setups, decorations, and clearing down afterwards. Whether it\’s a busy weekend of birthday parties or an evening arena event, you\’ll be part of a team that pulls together to deliver fun, safe, and high-quality service.
All we need from you is a fun and friendly attitude, a team-player mindset, and a willingness to learn!
We have so much happening across our sites, this means that as a team member you\’ll get the opportunity to upskill yourself and build an exciting career in leisure, you\’ll get the opportunity to work in;
- Aquatics (Lifeguards)
- Fitness
- Front of house
- Events & Functions
- Catering & Hospitality
- Administration
- Cleaning
- Payroll & Accounts
- Contact centre
- Leadership
What\’s in it for you?
Free membership at all BPL sites (yes, including access to the Waterpark!)
Free parking
Discounts on our products and services
A feel good and fun place to work
A framework for career progression that increases your pay as you learn and develop
What we\’re looking for:
Someone who loves helping people feel good
A team player who supports others and brings great energy
Someone who\’s happy to learn new skills and get stuck in to keep our facilities operating.
If this sounds like you, apply today and join the people behind the smile!
At BPL, everyone is welcome. We believe in creating a workplace where diversity is celebrated, and all our team members feel valued, respected, and supported.
We are committed to inclusivity, and if you need any adjustments to support you in the recruitment process, we\’re happy to help.
Vacancy 1 – 18 hours per week
Vacancy 2 – 18 hours per week
Hours include evenings, weekends and weekdays in line with the needs of the business. There will be opportunities for overtime in this role if you wish to take it. If you do have any questions regarding the rota and shift expectations please email [emailprotected] .
Closing Date: 09.00am, Tuesday 22nd July 2025
N.B. BPL reserves the right to close for applications earlier than the advertised closing date
Due to the high volume of applications BPL receives, we are unable to send acknowledgement letters to each applicant. Therefore, if you have not received any correspondence by 15th August 2025 you should assume that on this occasion your application has been unsuccessful.
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Team Member - Front of House employer: Barnsley Premier Leisure
Contact Detail:
Barnsley Premier Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Front of House
✨Tip Number 1
Familiarise yourself with the BPL brand and its values. Understanding what makes BPL unique will help you connect with the team during your interview and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Prepare to demonstrate your customer service skills. Think of specific examples from your past experiences where you've gone above and beyond to help customers, as this role is all about creating memorable experiences for them.
✨Tip Number 3
Show enthusiasm for learning new skills. Since the job involves various tasks, expressing your eagerness to learn and adapt will make you stand out as a candidate who is ready to grow within the company.
✨Tip Number 4
Be prepared to discuss your teamwork experience. This role requires a collaborative spirit, so think of times when you've successfully worked as part of a team and how you contributed to achieving a common goal.
We think you need these skills to ace Team Member - Front of House
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what BPL is looking for in a Front of House Team Member. Highlight key responsibilities and required skills, such as teamwork, customer service, and a friendly attitude.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the job. Emphasise any previous roles in customer service or hospitality, and showcase your ability to work in a team.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention specific examples of how you embody the qualities they are looking for, such as being a team player and having a fun, friendly attitude.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Barnsley Premier Leisure
✨Show Your Friendly Side
As a Front of House Team Member, your friendly and professional approach is key. Make sure to smile and engage with the interviewer, showcasing your ability to create a welcoming atmosphere.
✨Demonstrate Team Spirit
Highlight your experiences working in teams. Share examples of how you've supported colleagues or contributed to group success, as this role requires a strong team-player mindset.
✨Express Your Willingness to Learn
The job involves various tasks, from serving food to setting up events. Emphasise your eagerness to learn new skills and adapt to different situations, which will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions about handling busy situations or difficult customers. Prepare scenarios where you successfully managed such challenges, demonstrating your problem-solving skills and customer service focus.
