At a Glance
- Tasks: Audit and monitor Direct Payment accounts to ensure proper use of public funds.
- Company: Join Barnsley Council, a diverse and inclusive workplace.
- Benefits: Opportunity to make a real difference in people's lives.
- Other info: Interviews on 25 June 2026; we welcome applicants with past convictions.
- Why this job: Be part of a team that values choice, control, and wellbeing in care.
- Qualifications: Good English skills and a clean criminal record check required.
The predicted salary is between 30000 - 40000 £ per year.
A Personalisation Monitoring Officer will join the Personalisation Team to audit, monitor and close Direct Payment accounts and Supported Managed Accounts, ensuring public funds are used appropriately while keeping choice, control and wellbeing at the heart of care.
Key Responsibilities
- Audit Direct Payment and Supported Managed Accounts by reviewing bank statements, invoices, payroll and timesheets, ensuring spending aligns with support plans and identifying discrepancies.
- Explain audit outcomes and recover unspent money and perform closedowns, ensuring compliance with the Care Act and other legislation.
- Maintain clear records and structured case notes.
- Liaise with service users, family members, appointees, agents and solicitors to provide clear explanations and support during audits.
- Perform final audits when a Direct Payment ends, confirm balances and arrange return of unused funds to the local authority.
Requirements
- Speak English to an appropriate standard.
- Provide a Basic Criminal Record Check.
- Give a reasonable account of any significant periods (6 months or more in the past 3 years) of time living abroad.
- Start work with all necessary legal documents such as a valid visa; the council does not possess a Home Office license and cannot provide sponsorship for skilled or temporary migrant workers.
- CVs are not accepted for this role.
Interview Details
Interviews will take place on Thursday 25 June 2026. At Barnsley Council, we believe in second chances and value diversity. Our recruitment process is inclusive, and we welcome applicants with past convictions. We're committed to fairness and do not discriminate. Join us in building a future where everyone has the opportunity to thrive.
Personalisation Monitoring Officer in Barnsley employer: Barnsley Metropolitan Borough Council
At Barnsley Council, we pride ourselves on being an excellent employer that champions inclusivity and diversity, making it a rewarding place to work as a Personalisation Monitoring Officer. Our supportive work culture fosters professional growth through continuous training and development opportunities, while our commitment to fairness ensures that every employee feels valued and empowered. Located in the heart of Barnsley, we offer a unique chance to make a meaningful impact in the community, ensuring public funds are used wisely while prioritising the wellbeing of service users.
Contact Details:
Barnsley Metropolitan Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Personalisation Monitoring Officer in Barnsley
✨Tip Number 1
Get to know the company! Research Barnsley Council and their values. Understanding their commitment to diversity and inclusion will help you connect during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your skills align with the role of a Personalisation Monitoring Officer. We want you to feel confident explaining how you can audit and monitor effectively while keeping service users' wellbeing at the forefront.
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows you're engaged and keen to learn more about the role and the team. Ask about their approach to audits or how they support staff in maintaining compliance with the Care Act.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and ready to embrace the digital side of the job. Don’t miss out on this opportunity!
We think you need these skills to ace Personalisation Monitoring Officer in Barnsley
Some tips for your application 🫡
Understand the Role:Before you start writing, take a moment to really understand what a Personalisation Monitoring Officer does. Dive into the job description and think about how your skills and experiences align with the responsibilities listed. This will help you tailor your application to show us why you're the perfect fit!
Be Clear and Concise:When you're putting together your written application, keep it clear and to the point. We want to see your relevant experience without wading through unnecessary details. Use bullet points if it helps, and make sure each sentence adds value to your application.
Show Your Passion:Let your enthusiasm for the role shine through! We love seeing candidates who are genuinely excited about the opportunity to work in personalisation and support. Share why this role matters to you and how you can contribute to our mission of keeping choice and wellbeing at the heart of care.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Barnsley Metropolitan Borough Council
✨Know Your Stuff
Make sure you understand the key responsibilities of a Personalisation Monitoring Officer. Familiarise yourself with auditing processes, the Care Act, and how to manage Direct Payment accounts. This will help you answer questions confidently and show that you're serious about the role.
✨Prepare Real-Life Examples
Think of specific situations where you've had to audit or monitor finances, or where you've worked with service users. Be ready to share these examples during the interview to demonstrate your experience and problem-solving skills.
✨Practice Clear Communication
Since you'll be liaising with various stakeholders, practice explaining complex information in simple terms. This will help you convey audit outcomes effectively and show that you can support service users and their families with clarity.
✨Show Your Values
Barnsley Council values diversity and second chances, so be open about your own experiences and how they shape your perspective. Highlight your commitment to fairness and inclusivity, as this aligns with the council's mission and will resonate well with the interviewers.
