At a Glance
- Tasks: Support the licensing team and assist licence holders and applicants in a fast-paced environment.
- Company: Join a dedicated team within Barnsley's Public Health and Communities Directorate.
- Benefits: Competitive salary, flexible working arrangements, and career development opportunities.
- Other info: Enjoy a supportive work culture that values fairness and equal opportunities.
- Why this job: Make a difference in your community while gaining valuable experience in regulatory services.
- Qualifications: Level 2 qualification and experience with computer applications, plus strong communication skills.
The predicted salary is between 25583 - 28142 £ per year.
Position reference: 50145999
Directorate: Public Health and Communities | Service: Regulatory Services
Working Arrangements: Agile Working
Contract type: Fixed Term for 2 Years, from date of appointment
We are happy to talk flexible working arrangements with you, please get in touch.
About the Post
We are excited to be recruiting to the role of Field Support Officer in our Licensing Team within Regulatory Services here in Barnsley. The successful candidate will provide support services to the licensing team, advise and support licence holders and licence applicants.
Key responsibilities include:
- Working in a fast‑paced licensing team covering all aspects of Licensing, including Taxi and Private Hires, Licensed Premises and Gambling Establishments.
To join us you’ll need:
- A relevant level 2 qualification.
- Previous experience using a range of computer applications and ICT, including Microsoft Office.
- Practical experience dealing with members of the public.
The candidate must be able to:
- Work effectively on their own as well as part of a team.
- Undertake problem solving and make decisions.
This post requires a Basic Criminal Record Check. The successful candidate will need to speak English to an appropriate standard. Employees with significant periods (6 months or more in the past 3 years) of time living abroad must be able to give a reasonable account.
We are committed to fairness and do not discriminate. All candidates will receive an equal opportunity assessment.
Field Support Officer - Licensing in Barnsley employer: Barnsley Metropolitan Borough Council
As a Field Support Officer in Barnsley, you will be part of a dynamic and supportive team within Regulatory Services, dedicated to ensuring the smooth operation of licensing processes. Our commitment to flexible working arrangements and employee development creates an inclusive work culture where your contributions are valued, and you can grow your skills while making a meaningful impact in the community.
Contact Details:
Barnsley Metropolitan Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Support Officer - Licensing in Barnsley
✨Tip Number 1
Get to know the company! Research Barnsley’s Regulatory Services and understand their values. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with the public, it’s crucial to demonstrate your ability to communicate clearly and effectively. Role-play common scenarios you might face as a Field Support Officer.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to licensing. This can give you insider knowledge and potentially a foot in the door.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Field Support Officer - Licensing in Barnsley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Field Support Officer role. We want to see how you can contribute to our Licensing Team, so don’t hold back on showcasing your relevant qualifications!
Show Off Your ICT Skills:Since this role requires a good grasp of computer applications, especially Microsoft Office, be sure to mention any specific software you’re comfortable with. We love seeing candidates who can confidently navigate technology, so let us know what you’ve got!
Demonstrate Your People Skills:As you'll be dealing with the public, it’s crucial to highlight your experience in customer service or similar roles. Share examples of how you've effectively communicated and resolved issues, as this will show us you’re ready for the fast-paced environment of licensing.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly, and it helps streamline the process. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Barnsley Metropolitan Borough Council
✨Know Your Licensing Stuff
Make sure you brush up on the key aspects of licensing, especially around Taxi and Private Hires, Licensed Premises, and Gambling Establishments. Being able to discuss these topics confidently will show that you're serious about the role and understand what it entails.
✨Show Off Your People Skills
Since you'll be dealing with the public, it's crucial to demonstrate your communication skills. Think of examples where you've successfully interacted with customers or resolved conflicts. This will highlight your ability to handle the practical side of the job.
✨Get Tech-Savvy
Familiarise yourself with Microsoft Office and any other relevant ICT applications. You might be asked about your experience with these tools, so having specific examples ready will help you stand out as a candidate who can hit the ground running.
✨Problem-Solving Mindset
Prepare to discuss how you've tackled challenges in previous roles. Think of situations where you had to make decisions quickly or work independently. This will showcase your ability to thrive in a fast-paced environment, which is essential for this position.
