At a Glance
- Tasks: Investigate housing offences and manage complex cases to protect vulnerable tenants.
- Company: Join Barnsley Council's Safer Communities team, dedicated to making a difference.
- Benefits: Flexible working arrangements, inclusive culture, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace, welcoming applicants with past convictions.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: Experience in housing enforcement or investigations, strong analytical skills required.
The predicted salary is between 30000 - 40000 £ per year.
Position reference: 50145883 50145876 50145385
Directorate: Public Health and Communities | Service: Safer Communities
Working Arrangements: A gig
Contract type: 2 x Permanent / 1 x Fixed Term until 31/03/2028
We are happy to talk flexible working arrangements with you, please get in touch.
Suitable for Secondment: Employees wishing to be considered for secondment for the Fixed Term vacancy should agree with their head of service before submitting an application form.
The successful candidate will be required to speak English to an appropriate standard. This post requires a Basic Criminal Record Check. Prospective employees will be required to give a reasonable account of any significant periods (6 months or more in the past 3 years) of time living abroad. This post requires a Police Vetting Check. Prospective employees will be required to apply for a Police Vetting Check. Please note that this doesn’t supersede the DBS check. Recruitment Vetting provides the Police service with an assurance as to the integrity and reliability of persons seeking employment within the police community. Please ensure you are prepared to start work with all the necessary legal documents, such as a valid visa, relevant to the type of work you will be undertaking. Our organisation does not have a Home Office license and is unable to provide sponsorship for any visa as a skilled or temporary migrant worker. We appreciate that pensions regulations can affect pension payments in certain circumstances. If you receive a pension upon commencing employment, this may affect your entitlements. Seek advice from the relevant Pensions Authority.
About the Post:
- 2 x Permanent positions – Housing Regulation and Compliance
- 1 x Fixed-Term position until 31.03.2028 – Antisocial Behaviour and Criminal Investigations
Safer Communities seeks highly motivated, skilled and experienced officers to join our multidisciplinary Safer Communities Service.
Key Responsibilities and Expectations:
- Conduct advanced investigations into serious housing and landlord-related offences.
- Undertake interviews under caution (PACE compliant).
- Gather, assess and present evidence to a criminal and civil standard.
- Prepare court-ready case files and represent the Council in legal proceedings where required.
- Take appropriate enforcement action including prosecution of offenders, formal notices and statutory interventions.
- Carry out detailed housing inspections, including application of the Housing Health and Safety Rating System (HHSRS).
- Lead on complex case management requiring robust decision‑making and problem solving.
- Support the Council to discharge statutory duties under the Renters’ Rights Act 2025, strengthening tenant protections, improving housing standards and effective use of enhanced regulatory and enforcement powers.
Qualifications and Experience:
- Significant experience in housing enforcement or regulatory investigation roles.
- Strong knowledge of relevant housing legislation, enforcement powers and legal processes.
- Experience in prosecuting offenders or issuing civil penalties.
- Confident producing high‑quality written statements and evidential reports suitable for court.
- Excellent analytical and problem‑solving skills, especially in complex or high‑risk cases.
- Ability to work with vulnerable individuals, applying appropriate safeguarding and support considerations.
Fixed Term Case Management Officer – ASB & Criminal Investigations Key Responsibilities:
- Investigate and manage high risk / complex cases involving hate‑related incidents and offences, illegal evictions and harassment of tenants.
- Use statutory powers and tools to resolve issues and protect victims.
- Collaborate with partners including Police and other agencies in a multi‑agency environment.
- Build strong cases, including evidence gathering and preparation of enforcement action.
Required:
- Experience in ASB, community safety or criminal investigation work.
- Knowledge of relevant legislation and enforcement powers, including antisocial behaviour and illegal eviction laws.
- Confidence managing sensitive and high‑risk cases involving vulnerable victims.
- Ability to take a proportionate, victim‑focused and enforcement‑led approach.
Additional Information:
This post is suitable only for full‑time work. Shortlisting will be on Tuesday 23/06/26, interviews commence on Tuesday 30/06/26. CVs will not be accepted for this role. Your application must demonstrate how you meet the required criteria. We welcome the opportunity to discuss flexible working arrangements and support needs during the recruitment process. At Barnsley Council, we believe in second chances and value diversity. Our recruitment process is inclusive, welcoming applicants with past convictions. We are committed to fairness and do not discriminate. Join us in building a future where everyone has the opportunity to thrive.
Case Management Officer (3 Posts) in Barnsley employer: Barnsley Metropolitan Borough Council
Barnsley Council is an excellent employer that prioritises a supportive and inclusive work culture, offering flexible working arrangements to accommodate diverse needs. With a strong commitment to employee growth, the council provides opportunities for professional development in a dynamic environment focused on community safety and housing regulation. Join us in making a meaningful impact while enjoying the benefits of a collaborative team dedicated to fairness and diversity.
Contact Details:
Barnsley Metropolitan Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Case Management Officer (3 Posts) in Barnsley
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing enforcement and community safety sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on relevant legislation and case management techniques. Be ready to discuss your experience with complex cases and how you've handled sensitive situations in the past.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenging cases. This will demonstrate your ability to think on your feet and make sound decisions under pressure.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Case Management Officer (3 Posts) in Barnsley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the key responsibilities and expectations outlined in the job description. We want to see how you can bring your unique skills to our team!
Showcase Relevant Experience:When detailing your experience, focus on specific examples that demonstrate your knowledge of housing legislation and enforcement powers. We love seeing concrete evidence of your capabilities, especially in complex cases!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language to explain your qualifications and experiences. We appreciate a well-structured application that makes it easy for us to see why you’re a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Barnsley Metropolitan Borough Council
✨Know Your Legislation
Familiarise yourself with the relevant housing legislation and enforcement powers. Being able to discuss specific laws, like the Renters’ Rights Act 2025, will show your expertise and commitment to the role.
✨Prepare for Scenario Questions
Expect questions about handling complex cases or sensitive situations. Think of examples from your past experience where you successfully managed high-risk cases, especially involving vulnerable individuals.
✨Showcase Your Investigative Skills
Be ready to discuss your approach to conducting investigations and gathering evidence. Highlight any experience you have in preparing court-ready case files and how you ensure compliance with legal standards.
✨Demonstrate Collaboration
Since the role involves working with various agencies, prepare to talk about your experience in multi-agency environments. Share examples of how you've effectively collaborated with partners like the Police to resolve issues.