Business Development Officer (2 Posts) in Barnsley

Position reference: 50146421 50146420

Working Arrangements: Agile working, minimum 3 days in the office

Contract type: Permanent

This post requires a Basic Criminal Record Check. Prospective employees will be required to give a reasonable account of any significant periods (6 months or more in the past 3 years) of time living abroad. When applying, please ensure you are prepared to start work with all the necessary legal documents, such as a valid visa, relevant to the type of work you will be undertaking. Please be aware that our organisation does not possess a Home Office license and, as a result, is unable to provide sponsorship for anyone seeking a visa as a skilled or temporary migrant worker.

At Barnsley Council you can start a career that makes a real difference to people’s lives, helping our council and residents to be the best they can be. We’re an award-winning council and one of the biggest employers in the borough, supporting around 243,000 people. We put people at the heart of everything we do, and that includes our employees. As part of the team, we offer lots of benefits and rewards to support you to thrive and grow, like flexible working, employee discounts, support for your health and wellbeing, and opportunities for training and development to grow your career and develop your skills.

There’s so much happening in our thriving borough, and now’s the perfect time to join our excellent Business Development team as we work to make Barnsley the place of possibilities. We’re an award-winning team and one of the biggest employers in the borough supporting around 243,000 people. Working at Barnsley Council means being part of a team that makes a real difference to people’s lives, where you can develop the skills you need to make change happen. If you join the team you’ll receive great pay alongside an excellent pension scheme. With flexible working we’ll also support your work/life balance, helping you to adjust your hours and take time off when you need it. We’ll help you to develop your career and grow your skills with opportunities for training and development.

Key to our success is working with our residents, partners, businesses and organisations and building these partnerships to bring about change in Barnsley.

About the Post: We are looking for a proactive and analytical Business Development Officer to support the delivery of effective systems, processes and business development activity across the service. In this varied role, you’ll play a key part in maintaining and improving management information systems, supporting service performance, and contributing to projects that drive efficiency and innovation. You will work closely with colleagues, partners and stakeholders to ensure data, systems and processes are robust, compliant and support high-quality service delivery.

Key Responsibilities:

• Maintain and develop systems and processes to ensure accurate, up-to-date information that meets service and statutory requirements
• Analyse and present data from a range of sources to support performance monitoring, reporting and service improvement
• Support the delivery and tracking of performance objectives, identifying issues and implementing solutions to maintain high standards
• Contribute to service improvement by identifying opportunities to enhance processes and ways of working
• Assist with the planning, implementation and review of projects and initiatives aimed at improving service delivery
• Work with colleagues to research and respond to legislative or policy changes impacting the service
• Provide systems support and training to colleagues to maximise effective use of tools and resources
• Build effective relationships with internal and external stakeholders, including partners and suppliers
• Support business growth through involvement in sales, marketing and service development activity
• Deliver excellent customer service, acting as a key point of contact and resolving complex queries or issues

About You: We are looking for someone who is organised, solution-focused and confident working with data, systems and stakeholders in a fast-paced environment. You’ll bring:

• Experience working in a business development, performance, or information-focused role
• Strong analytical skills, with experience of interpreting data and producing reports
• Experience of working with management information systems and Microsoft Office applications
• Ability to manage competing priorities and work to tight deadlines
• Excellent communication skills, with the confidence to build relationships and influence others
• Experience of working collaboratively with internal and external partners
• A customer‑focused approach and the ability to manage complex queries effectively
• Knowledge of data protection, confidentiality and information governance principles
• A proactive approach to continuous improvement and service development

How to apply: If you're proactive, analytical and motivated to make a difference, we’d love to hear from you. For an informal discussion about the role, please contact Paige Bate, Quality Assurance Manager, Paigebate@barnsley.gov.uk. To apply, please submit your application demonstrating how your skills and experience meet the requirements of the role. CV's are not accepted for this role. At Barnsley Council, we believe in second chances and value diversity. Our recruitment process is inclusive, and we welcome applicants with past convictions. We're committed to fairness and do not discriminate. Join us in building a future where everyone has the opportunity to thrive.