Barnsley Hospital is seeking a highly experienced Complaints Investigator to manage a caseload of complex patient complaints. You will work with Clinical Business Units to identify learning, develop actions and oversee their delivery with a focus on patient safety and service improvement.
You will lead investigations, ensure rigorous root-cause analysis, and communicate outcomes to families and staff while maintaining high professional standards in a pressured NHS environment.
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Patient Care Complaints Investigator in Barnsley employer: Barnsley Hospital
Barnsley Hospital NHS Foundation Trust is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional development. With opportunities for growth in the healthcare sector, you will be part of a dedicated team committed to delivering high-quality services while enjoying the benefits of working in a community-focused environment.
