At a Glance
- Tasks: Support midwifery staff with admin duties and assist in daily operations.
- Company: Join Barnsley Hospital NHS Foundation Trust, a top-rated healthcare provider.
- Benefits: Enjoy a supportive work environment, flexible hours, and career growth opportunities.
- Other info: Be part of a compassionate team dedicated to improving patient experiences.
- Why this job: Make a real difference in maternity care while developing valuable skills.
- Qualifications: 3 GCSEs or equivalent, customer care experience, and IT skills required.
The predicted salary is between 23615 - 25674 £ per year.
You will support Midwifery staff with administrative duties including digital referrals, document preparation, and general ward administration, while also assisting the Lead Midwife with daily operational tasks. This is a patient-facing role requiring excellent communication and interpersonal skills, compassion, professionalism, and confidence when supporting women, families, and visitors within the maternity environment. The ability to remain calm, organised, and efficient under pressure is essential. The post supports the maternity service across a 7 day rota and requires flexibility to meet the needs of the service.
Main duties of the job:
- Answer and direct calls
- Print and file paperwork and documentation ensuring that patient notes are kept neat and chronologically filed
- Support midwifery staff and the Lead with printing, filing and digital referrals
- Maintain digital referrals as per the request of doctors
- Arrange follow up for mums and babies
- Deal with patients and the public
- Maintain safety of the Families on our ward
- Support other areas of our maternity service
About us:
Barnsley Hospital NHS Foundation Trust is a high performing Trust, currently rated Good by the Care Quality Commission (CQC) and achieving significant progress in the delivery of our strategic objectives, including our ambition to be the best place to work. We scored best in the country in the most recent NHS Staff Survey for teamwork, compassionate leadership, and supporting work/life balance. In 2024's survey, the Trust also scored above average in every theme of the NHS People Promise - the promise NHS colleagues make to each other to improve the experience of working in the NHS for everyone. We are proud of the commitment of our colleagues to ensuring a strong and sustainable future and our organisation is highly valued by our local communities. There has never been a better time to join Barnsley Hospital. It is moving at pace and a 'we can do this' attitude is evident right through the organisation. Barnsley Hospital NHS FT is committed to promoting equality of opportunity and fair treatment to all applicants.
Qualifications:
- Minimum of 3 Grade 9-4 GCSEs or relevant equivalent knowledge/experience.
- NVQ in customer care/or relevant equivalent knowledge/experience.
- Recognised IT qualification.
Knowledge and Awareness:
- Understanding of the need for confidentiality and data protection.
- Awareness of Health and Safety requirements.
- Computer skills and knowledge of Windows based computer packages.
Skills and Abilities:
- Excellent verbal/telephone communication skills.
- Ability to work on own initiative.
- Ability to work as part of a team.
- Ability to prioritise workload.
- Ability to manage time effectively and efficiently.
- Ability to display sensitivity and tact at all times.
- Ability to collate information.
Experience:
- Previous clerical/administrative experience.
- Experience of direct telephone contact with patients/clients and staff.
- Experience of working with staff at all levels.
- Experience of working with IT systems in a care environment.
- Previous NHS or similar experience.
Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
2644 - Administrative Maternity Support Worker in Barnsley employer: Barnsley Hospital
Barnsley Hospital NHS Foundation Trust is an exceptional employer, recognised for its commitment to teamwork, compassionate leadership, and work/life balance, as evidenced by its top ratings in the NHS Staff Survey. With a strong focus on employee growth and development, the Trust offers a supportive environment where staff can thrive while making a meaningful impact in the maternity service. Located in Barnsley, this high-performing Trust is dedicated to promoting equality and ensuring a sustainable future for both its employees and the local community.
StudySmarter Expert Advice🤫
We think this is how you could land 2644 - Administrative Maternity Support Worker in Barnsley
✨Tip Number 1
Get to know the maternity environment! Familiarise yourself with the key players and processes in the maternity ward. This will not only help you feel more confident but also show your genuine interest when you chat with potential employers.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with patients and staff, try role-playing scenarios with friends or family. This will help you articulate your thoughts clearly and demonstrate your compassion during interviews.
✨Tip Number 3
Be flexible and ready to adapt! The job requires a 7-day rota, so be prepared to discuss your availability openly. Showing that you're willing to go the extra mile can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! We want to see your application, and applying directly gives you a better chance of standing out. Plus, it shows you're proactive and keen to join our fantastic team at Barnsley Hospital!
We think you need these skills to ace 2644 - Administrative Maternity Support Worker in Barnsley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Administrative Maternity Support Worker. We want to see how you can bring your unique flair to our team!
Showcase Your Communication Skills:Since this role is all about interacting with patients and staff, let your excellent communication skills shine through in your written application. Use clear and concise language to demonstrate your ability to convey information effectively.
Be Professional Yet Personable:While professionalism is key, don’t forget to let your personality come through! We appreciate candidates who can balance a warm, compassionate tone with the necessary formalities of the application process.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to hear from you!
How to prepare for a job interview at Barnsley Hospital
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administrative Maternity Support Worker. Familiarise yourself with tasks like digital referrals and document preparation. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this is a patient-facing role, practice articulating your thoughts clearly and compassionately. Prepare examples of how you've effectively communicated in previous roles, especially in sensitive situations. This will demonstrate your interpersonal skills and ability to handle challenging conversations.
✨Demonstrate Your Organisational Skills
Being organised is key in this position. Think of specific instances where you've successfully managed multiple tasks or maintained order under pressure. Share these examples during your interview to highlight your ability to stay calm and efficient, even when things get hectic.
✨Prepare for Values-Based Questions
Expect questions about your motivations and how you respect colleagues and patients. Reflect on your experiences and prepare concise stories that illustrate your values and commitment to compassionate care. This will help you connect with the interviewers and align with the Trust's ethos.
