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- Tasks: Assist in managing patient flow in a busy Emergency Department.
- Company: Join Barnsley Hospital NHS Foundation Trust, a 'Good' rated organisation committed to community health.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team making a real impact on patient care and hospital efficiency.
- Qualifications: GCSE Maths & English or equivalent experience; previous clinical and clerical experience preferred.
- Other info: This is an 8-month fixed-term role with 29 hours per week.
The predicted salary is between 24000 - 36000 £ per year.
This post is an 8-month fixed-term/secondment opportunity. The hours for this post are 29 per week. We are looking to recruit an enthusiastic Patient Flow Assistant to join our Emergency Department team. The post holder will work alongside the Emergency Department Nursing and Administration Team to help with the flow of patients in the department.
The post holder will be required to have good communication skills and experience of working in a fast-moving, busy, high-pressure environment. You will need the ability to work on your own initiative and have good decision-making skills.
Main duties of the jobThe successful candidate is expected to support the effective and timely flow of patients through the Emergency Department (ED), ensuring that the nurse and doctor in charge are aware at all times of what stage patients are at in the ED processes in relation to assessments, observations, diagnostic tests, treatment, and plans for admission or discharge. The post holder will work as part of the nursing team to support the clinical team in delivering the 4-hour target. They will support the management of the electronic patient flow system, liaising with bed managers, pathology, radiology, wards, and Yorkshire Ambulance Service (YAS) to ensure appropriate and timely movement of patients.
About usBarnsley Hospital NHS Foundation Trust is a high-performing Trust achieving a 'Good' rating in our most recent Care Quality Commission (CQC) assessment and making significant progress in delivering our strategic objectives. We are proud of our staff's commitment to ensuring a strong and sustainable future for this organization, highly valued by our local communities.
Barnsley Hospital NHS Foundation Trust is committed to promoting equality of opportunity and fair treatment for all applicants, regardless of race, nationality, ethnic origin, gender, marital status, mental or physical disability, religion or belief, sexual orientation, age, or offending history.
Qualifications- GCSE Maths & English (A-C) or equivalent or equivalent experience.
- Relevant experience of working in a fast-moving, busy, high-pressure environment where both delivering high-quality care/service and meeting targets are paramount.
- Previous clinical experience.
- Previous clerical experience, including report writing.
- Customer care experience and complaint handling experience.
- Experience of and competency in using computer packages; Word and Excel.
- Understand the need for confidentiality.
- Awareness of health and safety requirements.
2422 - Emergency Department Patient Flow Assistant employer: Barnsley Hospital
Contact Detail:
Barnsley Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2422 - Emergency Department Patient Flow Assistant
✨Tip Number 1
Familiarise yourself with the specific challenges faced in an Emergency Department. Understanding the fast-paced environment and the importance of patient flow will help you demonstrate your readiness for the role during any discussions.
✨Tip Number 2
Network with current or former staff members at Barnsley Hospital. They can provide insights into the team dynamics and expectations, which can be invaluable when preparing for interviews or informal chats.
✨Tip Number 3
Showcase your decision-making skills by preparing examples from your past experiences where you successfully managed high-pressure situations. This will highlight your ability to work independently and make sound judgments.
✨Tip Number 4
Research the Trust's values and recent achievements. Being able to discuss how your personal values align with theirs will demonstrate your commitment to their mission and your potential fit within the team.
We think you need these skills to ace 2422 - Emergency Department Patient Flow Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Emergency Department Patient Flow Assistant position. Highlight your relevant experience in fast-paced environments and your ability to support patient flow.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job. Emphasise your communication skills, decision-making abilities, and any previous clinical or clerical experience that showcases your suitability for the role.
Craft Your Personal Statement: In your personal statement, address the importance of equality and diversity, as well as your motivation for delivering high-quality care. Use specific examples to illustrate your commitment to these values and how they relate to the role.
Proofread and Submit: Before submitting your application, proofread all documents for spelling and grammatical errors. Ensure that your application is complete and accurately reflects your qualifications. Submit your application through our website to ensure it reaches the right place.
How to prepare for a job interview at Barnsley Hospital
✨Show Your Communication Skills
As a Patient Flow Assistant, you'll need to communicate effectively with both patients and the clinical team. During the interview, demonstrate your ability to convey information clearly and listen actively. You might want to share examples of how you've successfully communicated in previous roles.
✨Highlight Your Experience in High-Pressure Environments
This role requires working in a fast-paced setting. Be prepared to discuss your past experiences in similar environments, focusing on how you managed stress and maintained high-quality service. Specific examples will help illustrate your capability.
✨Demonstrate Initiative and Decision-Making Skills
The ability to work independently and make decisions is crucial for this position. Think of instances where you took the initiative or made important decisions in your previous jobs. Sharing these stories will show that you're proactive and capable.
✨Understand the Role's Responsibilities
Familiarise yourself with the job description and be ready to discuss how your skills align with the responsibilities outlined. Showing that you understand the role and its impact on patient care will reflect your genuine interest in the position.
