At a Glance
- Tasks: Join our Emergency Department team, handling clerical duties and patient interactions.
- Company: Barnsley Hospital NHS Foundation Trust is a high-performing organisation committed to community health.
- Benefits: Enjoy flexible shifts, a supportive work environment, and the chance to make a real impact.
- Why this job: Be part of a dynamic team in a fast-paced setting, contributing to vital healthcare services.
- Qualifications: Good communication skills, previous reception experience, and GCSE Maths & English required.
- Other info: Shifts include weekends and Bank Holidays; DBS check required for successful candidates.
This listing is for two posts of 14 and 18.66 hours per week. We require a highly motivated individual to work in our busy Emergency Department reception. You will be required to work with the minimum of supervision and as part of a team, dealing with all the clerical duties associated with patients attending the Emergency Department. You will work shifts (a mixture of 07:15 to 14:45 and 14:45 to 22:15) on a rolling 3 week rota pattern. This will include Bank Holidays and weekends as they fall on the rota. Applicants should possess good communication and organisational skills and be able to work under pressure. Previous reception experience and computer/keyboard skills are essential for this post.
Main duties of the job include:
- Carrying out the full range of specified duties in the Emergency Department reception area to provide an effective and efficient clerical support service to the Emergency Department.
About us: Barnsley Hospital NHS Foundation Trust is a high performing Trust achieving a Good rating in our most recent Care Quality Commission (CQC) assessment and achieving significant progress in the delivery of our strategic objectives. We are proud of the commitment of our staff to ensuring a strong and sustainable future for this organisation which is highly valued by our local communities.
Barnsley Hospital NHS Foundation Trust is committed to promoting equality of opportunity and fair treatment to all applicants regardless of race, nationality, ethnic origin, gender, marital status, mental or physical disability, religion or belief, sexual orientation, age or offending history.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
0388 - Clerical Officer employer: Barnsley Hospital
Contact Detail:
Barnsley Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 0388 - Clerical Officer
✨Tip Number 1
Familiarise yourself with the specific duties of a Clerical Officer in an Emergency Department. Understanding the fast-paced environment and the clerical tasks involved will help you demonstrate your readiness for the role during any interviews.
✨Tip Number 2
Highlight your previous experience in reception or clerical roles, especially in healthcare settings. Be prepared to discuss how your skills can contribute to the efficiency of the Emergency Department.
✨Tip Number 3
Showcase your communication and organisational skills by preparing examples of how you've successfully managed busy situations in the past. This will be crucial in demonstrating your ability to work under pressure.
✨Tip Number 4
Research Barnsley Hospital NHS Foundation Trust and its values. Being able to articulate why you want to join their team and how you align with their commitment to equality and diversity can set you apart from other candidates.
We think you need these skills to ace 0388 - Clerical Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant clerical experience, especially in reception roles. Emphasise your communication and organisational skills, as well as any experience with IT systems, particularly Microsoft packages.
Write a Strong Cover Letter: In your cover letter, express your motivation for applying to the role. Discuss why you are interested in working in the Emergency Department and how your skills align with the job requirements.
Address Equality & Diversity: Prepare a concise paragraph (around 100 words) explaining what Equality & Diversity means to you and its importance in the workplace. This will demonstrate your understanding of the Trust's values.
Showcase Your Motivation: Craft another brief paragraph (around 100 words) detailing what motivates you to perform well in your job. This is an opportunity to reflect on your work ethic and commitment to providing excellent service.
How to prepare for a job interview at Barnsley Hospital
✨Showcase Your Communication Skills
As a Clerical Officer in the Emergency Department, strong communication skills are essential. Be prepared to demonstrate how you've effectively communicated with patients and colleagues in previous roles. Use specific examples to highlight your ability to convey information clearly and compassionately.
✨Demonstrate Organisational Abilities
The role requires excellent organisational skills, especially when working under pressure. During the interview, discuss how you prioritise tasks and manage your time effectively. Consider sharing a situation where your organisational skills made a significant difference in your work.
✨Familiarise Yourself with NHS Procedures
Understanding NHS procedures is crucial for this position. Research common practices within the NHS and be ready to discuss how your knowledge can contribute to the efficiency of the Emergency Department. This shows your commitment to the role and the organisation.
✨Prepare for Shift Work Discussion
Since the job involves shift work, be ready to discuss your availability and flexibility. Highlight any previous experience with shift patterns and how you adapt to different working hours. This will reassure the interviewers of your readiness for the demands of the role.