Health and Wellbeing coach in Barnsley

This role involves coaching and motivating patients in managing their own health and wellbeing to live independently and improve their health outcomes. The post holder will work with individual and/or groups of patients to deliver sessions on healthy eating, physical activity and health and well-being to meet personalised care plans. The role works within their practices Multi Disciplinary Team; induction and training is given to help candidates integrate into Primary Care. This role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver an excellent service within primary care. This is a part-time role of 22.5 hours. Days and times to be discussed at interview stage. The role is based at various locations across Barnsley.

BHF are fully committed to ensuring equality, diversity, and inclusion (EDI) as this is embedded in our values. We are also a committed employer under the Disability Confident Scheme. Therefore, should you wish to discuss any reasonable adjustments or assistance you might need in the application or interview process, please contact a member of the HR team and we will be happy to help. Please note that interviews may take place prior to the advert closing as and when suitable applications are received. If a suitable candidate is appointed the role may close early, therefore please do not hesitate to submit your application.

Main duties of the job

• Health coaching uses coaching skills to support people with lower levels of patient activation to develop the knowledge, skills, and confidence to manage their health and wellbeing, whilst increasing their ability to access and utilise community support offers.
• You will work in partnership with your clinical and non-clinical colleagues across the PCN to ensure the role delivers the best possible outcomes for our patients.
• The role is varied, and may include supporting self-management education, peer support, case management and facilitating group consultations.
• You will take an approach that is non-judgemental, based on strong communication and negotiation skills.
• You will support personal choice and positive risk taking, while ensuring that patients understand the accountability of their own actions and decisions.
• Your role and skills will support and encourage the prevention of developing further illness, or the deterioration of existing long-term conditions.

About us

Barnsley has established one super Primary Care Network of over 250,000 patients which includes all GP practices across Barnsley. This is supported by six Neighbourhood Networks building on our successful and existing model of neighbourhood working; this enables us to maintain and focus on the specific needs of each local area whilst allowing integration at a borough wide level. Working within the Primary Care Network you will benefit from having a large team of peers to collaborate and learn from, as well as experiencing the benefits of having ownership of the role within your small practice setting.

Job responsibilities

• Coach and motivate patients through multiple sessions to identify their needs, set goals, and support them to implement and achieve their personalised health and wellbeing objectives.
• Manage and prioritise your own caseload in accordance with the health and wellbeing needs of the patient population.
• Ensure all interventions and coaching are designed to empower patients to be active participants in their own healthcare; empowering them to manage their own health and wellbeing and live independently.
• Support and deliver group consultations, in collaboration with clinical and non-clinical colleagues, implementing new approaches to health across primary care and supporting individuals to access peer support.
• Work with the Social Prescribing Link Workers and the broader PCN colleagues to connect patients to community-based activities which support them to take increased control of their health and wellbeing.
• Provide a combination of in person, telephone and video consultation.
• Provide personalised coaching to patients which supports them to identify and meet their individual lifestyle, health and wellbeing goals.
• Deliver and facilitate group and peer sessions, including sessions focused on specific lifestyle medicine approaches and long-term conditions.
• Tailor health and lifestyle advice effectively to the individual.
• Build trust and respect with the person, providing non-judgemental and non-discriminatory support, respecting diversity and lifestyle choices.
• Increase patient motivation to self-manage and adopt healthy behaviours.
• Work with patients with lower activation scores to understand and increase their level of knowledge, skills and confidence to manage their own health and wellbeing.
• Be an approachable professional and engaging source of information about health, wellbeing and prevention approaches.
• Support patients in shared decision-making conversations.
• Work with the social prescribing team to ensure that individuals can access support to address wider social needs that can impact on their health and wellbeing.

PCN Responsibilities

• Promote health and wellbeing coaching, its role in self-management, addressing health inequalities and the wider determinants of health.
• Provide education and specialist expertise to fellow PCN staff, ensuring they are made aware of health coaching and social prescribing services.
• Raise awareness within the PCN of shared decision making and decision support tools.
• Engage with and support the new and evolving agendas and service requirements across the PCN.
• Build relationships with staff in the GP practices, attending relevant MDT meetings.

System Responsibilities

• Develop and maintain effective relationships with the VCSE sector.
• Seek regular feedback about the quality of service and impact of health coaching on referral agencies.
• Be proactive in encouraging equality and inclusion.
• Develop collaborative relationships and work in partnership with health, social care, and community and voluntary sector providers.

Data capture

• Work sensibly with people, families, and carers to capture key information, enabling tracking of the impact of health coaching on their health and wellbeing.
• Encourage people, families, and carers to provide feedback.
• Provide appropriate feedback to referral agencies about the people they referred.
• Ensure that the relevant codes are captured and inputted into clinical systems.

Other

• Work as part of the healthcare team to seek feedback, continually improve the service and contribute to business planning.
• Contribute to the development of policies and plans relating to equality, diversity, and health inequalities.
• Undertake any tasks consistent with the level of the post and the scope of the role.

Person Specification

• Educated to GCSE level or equivalent.
• Demonstrable commitment to professional and personal development.
• NHSE Approved training in motivational coaching, behavioural change and goal setting.
• Knowledge of the personalised care approach.
• Understanding of the determinants of health to include social, economic, and environmental factors.
• Understanding of, and commitment to, equality, diversity and inclusion.
• Excellent written and spoken skills with the ability to communicate effectively at all levels across the PCN.
• Good technical literacy with Microsoft Office packages.
• Able to work independently and manage own workload.
• Able to build strong professional relationships.
• Able to work as part of a team.
• Full UK Driving License.
• Knowledge of public health issues in the local area.
• Knowledge and experience of training volunteers.
• Knowledge of the needs of patients with long term conditions.
• Knowledge of community development approaches.
• Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement.
• Experience of supporting people, families and carers in a related role.
• Experience of supporting people with their mental health.
• Experience of data collection and using tools to measure the impact of services.
• Experience of partnership/collaborative working and of building relationships across a variety of organisations including the voluntary sector.
• Knowledge of clinical systems.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.