Job Responsibilities
- Providing excellent customer service to spectators on matchdays.
- Monitoring the crowds throughout the stadium for distress or overcrowding and following necessary procedures where needed.
- Ensuring that all spectators are adhering to the ground regulations and policies of the club.
- Ensuring emergency exits and gangways are always kept clear.
- Staffing key positions within the ground in line with the club’s safety certificate.
- Identifying and investigating any incident or occurrence among spectators and reporting findings to the supervisor.
- Familiarizing with any safety equipment and how to use it.
- Aware of key locations within and outside of the stadium that may be utilized in the occurrence of an incident (First Aid Room, Stewards Room, Rendezvous).
- Fully aware of any methods or signals that may be used to alert staff that an emergency has arisen and cognizant of emergency protocols.
- Assisting in the prevention of pitch invasion.
- Reporting any defects or damages to the supervisor that may cause a health and safety issue to a spectator (e.g., broken seats).
About The Candidate
- Obtained Level 2 spectator safety qualification/or equivalent (Training may be available).
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Contact Detail:
Barnsley Football Club Recruiting Team