Relief Support Worker

Relief Support Worker

Barnsley Temporary 20235 - 21799 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals experiencing homelessness with empathy and care during various shifts.
  • Company: Join Barnsley Council, an award-winning organisation dedicated to community welfare and support.
  • Benefits: Enjoy flexible working hours, competitive pay, and a chance to make a real difference.
  • Why this job: Be part of a passionate team committed to ending rough sleeping and improving lives.
  • Qualifications: No specific qualifications required, just a caring attitude and willingness to learn.
  • Other info: This role involves lone working and requires an Enhanced DBS Check.

The predicted salary is between 20235 - 21799 £ per year.

Salary: £24,294 - £25,979 pro rata

Working Arrangements: Relief - As and When

Hours per week: As Required

Contract type: Permanent

Closing date: ONGOING at 23:59

The successful candidate will be required to speak English to an appropriate standard. This post requires an Enhanced DBS Check.

If you are currently living overseas or have lived overseas in the last five years, please be aware that if you are the preferred candidate for the post, you will be required to apply for an overseas criminal records check from the country/countries you have resided in.

When applying, please ensure you are prepared to start work with all the necessary legal documents, such as a valid visa, relevant to the type of work you will be undertaking. Please be aware that our organisation does not possess a Home Office license and, as a result, is unable to provide sponsorship for anyone seeking a visa as a skilled or temporary migrant worker.

Pensions Regulations have provisions to reduce pension payments in certain circumstances for those who return to work within local government service. If you are in receipt of a pension upon commencing employment with the authority, this may affect your pension entitlements and you should therefore seek advice from the relevant Pensions Authority.

About The Post:

Barnsley MBC has a strategic commitment to end Rough Sleeping. Our vision is to provide people with the right accommodation and support to build their resilience and sustain independent living. Building on our successful response to the Governments “Everyone In” policy during the Covid-19 pandemic, we are establishing a new team to help us achieve this vision.

The Housing Led Support Team will use evidenced based approaches to provide personalised, trauma informed support to people who are rough sleeping or who are at risk of rough sleeping. Support will be provided at the projects residential base or in the community.

We are looking for people who share our commitment and passion for ending rough sleeping. You will be able to work with people who have a range of needs and behaviours with empathy, patience, and persistence.

We are seeking to recruit a pool of relief Support Workers to cover staff absences, working between six and eleven hour shifts, providing duty cover at our residential unit.

Shift Times Requiring Cover Will Include:

  • 2pm – 10pm, 7 days a week
  • 8am - 2.30pm, Saturday and Sunday
  • 9.30pm – 8.30 am, 7 days per week

The majority of these shifts are lone working. Enhancements to the hourly rate of pay will vary depending on the times and shifts worked.

You will act as the first point of contact for the homeless out of hours emergency line and ensure the safety of residents and security of the site. You will have experience with a similar customer group, be able to work on your own initiative, and ensure that records are accurately maintained; good all-round communication skills are also essential.

For further information or to discuss the post, please contact Kris Jowett on 07 407826113 or Michelle Kaye on 07802720834.

Please ensure you view the job profile for this role, as you will need to demonstrate in your application form/or in your CV & covering letter how you meet the required criteria.

We welcome the opportunity to have a chat about the role and are happy to address any questions you may have about flexible working arrangements, including as a result of caring responsibilities.

We’re committed to creating a workplace where differences are valued and everyone truly feels able to be themselves. If you have any support needs during the recruitment process, please let us know.

Relief Support Worker employer: Barnsley Council

Barnsley Council is an award-winning employer dedicated to creating a supportive and inclusive work environment. As a Relief Support Worker, you will have the opportunity to make a meaningful impact in the community while benefiting from flexible working arrangements and a commitment to employee development. Join a passionate team that values diversity and fosters personal growth in the heart of Barnsley, where your contributions will help end rough sleeping and support vulnerable individuals.
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Contact Detail:

Barnsley Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Relief Support Worker

Tip Number 1

Familiarise yourself with the specific needs of the homeless community in Barnsley. Understanding the challenges they face will help you connect better during interviews and demonstrate your commitment to the role.

Tip Number 2

Network with current or former support workers in similar roles. They can provide valuable insights into the day-to-day responsibilities and expectations, which can help you tailor your approach when discussing your experience.

Tip Number 3

Be prepared to discuss real-life scenarios where you've demonstrated empathy and problem-solving skills. This role requires patience and persistence, so having examples ready will show that you’re a good fit for the team.

Tip Number 4

Research Barnsley Council's recent initiatives and successes in tackling rough sleeping. Being knowledgeable about their achievements will not only impress during your conversation but also show your genuine interest in contributing to their mission.

We think you need these skills to ace Relief Support Worker

Empathy
Patience
Communication Skills
Ability to Work Independently
Record Keeping
Problem-Solving Skills
Understanding of Trauma-Informed Care
Flexibility in Working Hours
Conflict Resolution
Teamwork
Time Management
Knowledge of Support Services for the Homeless
Resilience
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Relief Support Worker position. Highlight key skills such as empathy, patience, and communication in your application.

Tailor Your CV: Customise your CV to reflect your relevant experience and skills that align with the job. Include any previous work with vulnerable groups or in similar roles, and ensure your CV is clear and concise.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for ending rough sleeping and your commitment to supporting individuals in need. Use specific examples from your past experiences to demonstrate how you meet the criteria outlined in the job profile.

Prepare for Potential Questions: Think about possible interview questions related to the role, such as how you would handle challenging situations or support individuals with diverse needs. Practising your responses can help you feel more confident during the interview process.

How to prepare for a job interview at Barnsley Council

Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Relief Support Worker. Be prepared to discuss how your skills and experiences align with the role, especially in providing support to vulnerable individuals.

Show Empathy and Patience

During the interview, demonstrate your ability to work with people from diverse backgrounds and those facing challenges. Share examples from your past experiences where you showed empathy and patience, as these qualities are crucial for this position.

Highlight Communication Skills

Good communication is key in this role. Be ready to discuss how you maintain clear and accurate records, and how you would handle difficult conversations with residents or colleagues. Providing specific examples will strengthen your case.

Ask Insightful Questions

Prepare thoughtful questions about the team dynamics, support strategies, and the council's vision for ending rough sleeping. This shows your genuine interest in the role and helps you assess if the organisation aligns with your values.

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