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- Tasks: Be the friendly face of Barnsley Council, welcoming families and providing top-notch admin support.
- Company: Join Barnsley Council, an award-winning employer dedicated to making a difference in the community.
- Benefits: Enjoy flexible working, employee discounts, and opportunities for training and development.
- Why this job: Make a real impact in people's lives while growing your skills in a supportive environment.
- Qualifications: 4 GCSEs (Grades A-C) or relevant experience in a people-focused role required.
- Other info: We value diversity and welcome applicants with past convictions.
The predicted salary is between 20700 - 21000 £ per year.
Join to apply for the Receptionist – Clerical/Administration role at Barnsley Council
2 days ago Be among the first 25 applicants
Join to apply for the Receptionist – Clerical/Administration role at Barnsley Council
Position reference: 50101381
Position reference: 50101381
Directorate: Children\’s Services | Service: Education, Early Start & Prevention
Salary : £24,790 – £25,183
Working Arrangements : Mon – Thurs 8.30 – 4.30 Fri 8.30 – 4.00
Hours per week : 37
Contract type: Permanent
See our range of Employee Rewards: Employee rewards and benefits
Closing date : 08/08/2025 a t 23:59
The successful candidate will be required to speak English to an appropriate standard.
This post requires a Basic Criminal Record Check
Prospective employees will be required to give a reasonable account of any significant periods (6 months or more in the past 3 years) of time living abroad.
When applying, please ensure you are prepared to start work with all the necessary legal documents, such as a valid visa, relevant to the type of work you will be undertaking. Please be aware that our organisation does not possess a Home Office license and, as a result, is unable to provide sponsorship for anyone seeking a visa as a skilled or temporary migrant worker.
Pensions Regulations have provisions to reduce pension payments in certain circumstances of those who return to work within local government service. If you are in receipt of a pension upon commencing employment with the authority, this may affect your pension entitlements and you should therefore seek advice from the relevant Pensions Authority.
At Barnsley Council you can start a career that makes a real difference to people’s lives, helping our council and residents to be the best they can be.
We’re an award-winning council and one of the biggest employers in the borough, supporting around 243,000 people. We put people at the heart of everything we do, and that includes our employees. As part of the team, we offer lots of benefits and rewards to support you to thrive and grow, like flexible working, employee discounts, support for your health and wellbeing, and opportunities for training and development to grow your career and develop your skills.
There’s so much happening in our thriving borough, and now’s the perfect time to join our excellent Early Start & Prevention team as we work to make Barnsley the place of possibilities.
- We’re an award-winning team and one of the biggest employers in the borough supporting around 243,000 people.
- Working at Barnsley Council means being part of a team that makes a real difference to people’s lives, where you can develop the skills you need to make change happen.
- If you join the team you’ll receive great pay alongside an excellent pension scheme. With flexible working we’ll also support your work/life balance, helping you to adjust your hours and take time off when you need it.
- We’ll help you to develop your career and grow your skills with opportunities for training and development.
- There’s so much happening in our thriving borough and your talent and skills will help us make Barnsley the place of possibilities .
- Key to our success is working with our residents, partners, businesses and organisations and building these partnerships to bring about change in Barnsley.
About The Post
Family Hub Admin/Receptionist
Creativity, ambition and a focus on people. That’s what matters at Barnsley Council. Our award-winning council is on an exciting journey of change. It ’ s all about putting local people at the heart of everything, listening to and doing good for our communities. We’re now more innovative, more efficient and provide better value for money. The changes are clear to see – from new businesses and jobs, to improving school results and to museums being recognised for their community engagement.
Your role in our journey
We are a seeking highly committed and motivated individual to join our team in the role of Family Hub Admin/Rec e ptionist.
The successful candidate will have the skills and attributes necessary to enable them to provide a high quality customer service in greeting and welcoming all families and professionals, both face to face and by telephone. A l ongside provid ing general and complex administrative support for the s ervice.
What you’ll need
You will possess 4 GCSE’s (Grades A-C) or equivalent o r have substantial relevant experience .
Alongside an understanding of the importance of working in Partnership with internal and external stakeholders including other agencies/professionals, parents, young people and children
Experience of working in a people focused environment both face to face and on the telephone .
Shape a better future with us
We’re thrilled to have achieved Investors in People (IIP) Gold status for how we lead, support and develop people. Now we’d like you to be part of our success and help us take change further. Join us on our journey to a brighter future. By working together, with each other and with our communities, we can take pride in improving lives . Let’s make a better Barnsley for everyone.
A lot to look forward to
Here at Barnsley, we live and work by four important values: honesty, teamwork, excellent service, and taking pride in what we do. As part of our team, you can be sure we’ll do all we can to support you in being truly excellent. You see, we prioritise learning and enabling you to achieve your potential. So we’ve created a development process that lets you grow in the way that suits you – whether that’s training to be a leader, or learning flexibly online. That’s one of the reasons why we achieved IIP Gold, and why you’ll find your career here inspiring and rewarding.
Please use the documents below to help support you with your application form.
Job Profile: Job Profile.pdf
Vacancy Exposure Profile: Exposure Profile HIGH.pdf
Help with your application form
Why work for us?
Please ensure you view the job profile for this role, as you will need to demonstrate in your application form how you meet the required criteria.
We welcome the opportunity to have a chat about the role and are happy to address any questions you may have about flexible working arrangements, including as a result of caring responsibilities.
We\’re committed to creating a workplace where differences are valued and everyone truly feels able to be themselves. If you have any support needs during the recruitment process, please let us know.
CV\’s are not accepted for this role.
At Barnsley Council, we believe in second chances and value diversity. Our recruitment process is inclusive, and we welcome applicants with past convictions. We\’re committed to fairness and do not discriminate. Join us in building a future where everyone has the opportunity to thrive. #InclusiveHiring #SecondChances\”
www.barnsley.gov.uk/jobs
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Receptionist - Clerical/Administration employer: Barnsley Council
Contact Detail:
Barnsley Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Clerical/Administration
✨Tip Number 1
Familiarise yourself with Barnsley Council's values and mission. Understanding their commitment to community and teamwork will help you align your responses during any interviews or discussions, showcasing that you're a good fit for their culture.
✨Tip Number 2
Prepare to discuss your experience in customer service and administration. Think of specific examples where you've successfully managed tasks or resolved issues, as this will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 3
Network with current or former employees of Barnsley Council if possible. They can provide valuable insights into the work environment and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Be ready to discuss your understanding of working with diverse groups, including families and professionals. Highlight any relevant experiences that showcase your ability to communicate effectively and empathetically in a people-focused environment.
We think you need these skills to ace Receptionist - Clerical/Administration
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Receptionist - Clerical/Administration role. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your application, emphasise any previous experience in customer service or administrative roles. Provide specific examples of how you've successfully managed similar tasks, such as greeting clients or handling phone inquiries.
Demonstrate Communication Skills: Since the role requires strong communication skills, make sure to showcase your ability to interact effectively with families and professionals. Use clear and concise language in your application to reflect this skill.
Follow Application Instructions: Pay close attention to the application instructions provided by Barnsley Council. Ensure you complete all sections of the application form and avoid submitting a CV, as it is not accepted for this role.
How to prepare for a job interview at Barnsley Council
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist in a clerical/administration role. Familiarise yourself with the key tasks such as greeting visitors, managing phone calls, and providing administrative support. This will help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since this role involves interacting with families and professionals, be prepared to discuss your experience in customer service. Share specific examples of how you've handled difficult situations or provided excellent service in previous roles.
✨Highlight Your Administrative Experience
Be ready to talk about your administrative skills, including any relevant software you’ve used, your organisational abilities, and your attention to detail. Mention any experience you have with managing schedules or handling confidential information.
✨Demonstrate Teamwork and Communication
Barnsley Council values teamwork and communication. Prepare to discuss how you’ve worked effectively in a team environment and how you communicate with colleagues and stakeholders. This could include examples of collaboration on projects or resolving conflicts.
