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For Companies At a Glance
- Tasks: Support projects improving energy efficiency and help residents save on energy bills.
- Company: Join Barnsley Council, an award-winning employer making a real difference in the community.
- Benefits: Enjoy flexible working, health support, training opportunities, and a great pension scheme.
- Why this job: Make a positive impact on people's lives while developing your skills in a supportive environment.
- Qualifications: Experience with vulnerable people, strong admin skills, and a commitment to tackling fuel poverty.
- Other info: Hybrid role with a focus on teamwork and community engagement.
The predicted salary is between 22400 - 23600 £ per year.
Overview
Join to apply for the Project Support Officer role at Barnsley Council.
Position reference: 50132713/752367 | Directorate: Growth & Sustainability | Service: Housing & Climate Change
Salary: £26,403 – £28,142 | Working Arrangements: Mon-Thurs 9-5, Fri 9-4.30 | Hours per week: 37 | Contract type: Permanent
We are happy to talk flexible working arrangements with you, please get in touch.
Closing date: 24/10/2025 at 23:59. This post requires a Basic Criminal Record Check. Prospective employees will be required to give a reasonable account of any significant periods (6 months or more in the past 3 years) of time living abroad. When applying, please be prepared to start work with all necessary legal documents, such as a valid visa; our organisation does not provide sponsorship for visa holders.
Pensions Regulations have provisions to reduce pension payments if you return to work within local government service. If you are in receipt of a pension, seek advice from the Pensions Authority before starting employment.
At Barnsley Council you can start a career that makes a real difference to people’s lives. We are an award-winning council and one of the biggest employers in the borough, supporting around 243,000 people. We offer flexible working, employee discounts, health and wellbeing support, and opportunities for training and development.
Responsibilities
As a Project Support Officer, you will support the delivery of existing and future fuel poverty initiatives aimed at improving the energy efficiency of homes and providing support to residents to help them save money on their energy bills. You should have some experience dealing with vulnerable people in crisis situations and possess exceptional administrative and call-handling skills. You will work in a small, busy team, so being organized and able to work on your own initiative is essential. You will need strong interpersonal skills and the ability to work with internal and external stakeholders to achieve outcomes.
Please note this is a hybrid position and requires a set number of days per week to be office-based; you must live within a reasonable commutable distance.
Qualifications and requirements
- Commitment to tackling fuel poverty and health inequalities.
- Experience supporting the delivery of projects aimed at improving outcomes for residents.
- Experience dealing with vulnerable people in crisis situations.
- Excellent administrative and call-handling skills.
- Ability to work independently and as part of a team; strong interpersonal skills; ability to engage with residents, partners, and stakeholders.
Benefits and team
- We are an award-winning team and one of the biggest employers in the borough, supporting around 243,000 people.
- Opportunity to develop skills and progress through training and development.
- Flexible working arrangements to support work/life balance.
- Support for health and wellbeing and an attractive pension scheme.
- Working with residents, partners, and organisations to drive change in Barnsley.
About the Post
We have a vacancy for a Project Support Officer within the Warm Homes Team in our Strategic Housing service. We are working to ensure everyone in the Borough has a safe, warm and energy efficient home, developing affordable warmth programmes and tackling fuel poverty.
Please use the documents below to help support your application form: Job Profile: 77725; Vacancy Exposure Profile: Exposure Profile LOW; Help with your application form. We welcome questions about flexible working arrangements, including caring responsibilities. We do not accept CVs for this role. We value diversity and are inclusive in our recruitment.
www.barnsley.gov.uk/jobs
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Project Support Officer employer: Barnsley Council
Contact Detail:
Barnsley Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Support Officer
✨Tip Number 1
Get to know the company! Research Barnsley Council and their initiatives, especially around fuel poverty and energy efficiency. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the team culture, which can give you an edge in your application.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to project support and working with vulnerable people. Role-play with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining Barnsley Council and making a difference in the community.
We think you need these skills to ace Project Support Officer
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure to read the job description thoroughly. It’ll give you a clear idea of what Barnsley Council is looking for in a Project Support Officer and help you tailor your application to match their needs.
Show Your Passion for the Role: When writing your application, let your enthusiasm shine through! Talk about why you're committed to tackling fuel poverty and how your experience aligns with the responsibilities of the role. We want to see your genuine interest in making a difference.
Highlight Relevant Experience: Make sure to showcase any relevant experience you have, especially dealing with vulnerable people or supporting projects. Use specific examples to demonstrate your skills in administration and call-handling, as these are key for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right place. Plus, you can find all the necessary documents and resources to help you along the way.
How to prepare for a job interview at Barnsley Council
✨Know Your Stuff
Make sure you understand the role of a Project Support Officer and the specific initiatives Barnsley Council is involved in, especially around fuel poverty. Research their current projects and be ready to discuss how your experience aligns with their goals.
✨Show Your Empathy
Since you'll be dealing with vulnerable people, it's crucial to demonstrate your ability to handle sensitive situations. Prepare examples from your past experiences where you've successfully supported individuals in crisis, showcasing your interpersonal skills.
✨Get Organised
As this role requires strong administrative skills, come prepared with examples of how you've managed multiple tasks or projects effectively. Bring along any relevant documents that showcase your organisational abilities, like project plans or reports.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or future projects. This shows your genuine interest in the role and helps you assess if the position is the right fit for you.