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- Tasks: Support children with special needs on their school journeys and ensure a safe travel environment.
- Company: Join the Barnsley Council Transport team, dedicated to inclusivity and support.
- Benefits: Permanent role with competitive salary and flexible working arrangements.
- Why this job: Make a real difference in children's lives while gaining valuable experience.
- Qualifications: Empathy, patience, and a professional attitude are essential.
- Other info: Term-time schedule with opportunities for personal development.
The predicted salary is between 20500 - 21500 £ per year.
Overview
Join the Barnsley Council Transport team as a Passenger Assistant. This permanent, full-time-equivalent role supports school transport for children with special educational needs and/or disabilities, working a term-time schedule on split shifts.
Responsibilities
- accompany children with special educational needs and/or disabilities on their journey to and from school as part of our school transport service
- check timetables for pickups, liaise with schools, carers and families, and supervise the children at all times
- contribute to a safe, respectful, and supportive travel environment
Requirements & Qualifications
- empathy and patience with children who have special needs; polite, professional manner
- ability to start and finish shifts as scheduled (split shifts, typically around 7:30–9:30am and 2:30–4:00pm) during school term time
- Enhanced DBS Check (required)
- readiness to discuss overseas criminal records checks if you have lived overseas in the last five years (if shortlisted)
- prepared to start work with all necessary legal documents, e.g., a valid visa; note that the organisation does not provide sponsorship for skilled or temporary migrant workers
- willing to comply with the role being safety critical under the Drug & Alcohol Testing Procedure
- pension considerations apply if you have an existing pension with local government service; seek advice from the appropriate Pension Authority if relevant
Working Arrangements
- Contract type: Permanent
- Hours per week: 18
- Working arrangements: Split shifts, 5 days, term time
- Location: Barnsley area, in line with school transport routes
Salary
£25,583 – £25,989 pro rata
Additional Information
- Closing date: 17/10/2025 at 23:59
- See job documents for further role details and application guidance
- We welcome flexible working discussions and support for your health, wellbeing and development
- An inclusive workplace that values diversity; applications from all backgrounds are encouraged. CVs are not accepted for this role.
How to Apply / Contact
For questions about suitability or role details, please contact the Travel Assistance Manager or the provided contacts in the original posting.
Notes
This role is described as a safety-critical position within the Drug & Alcohol Testing Procedure. The organisation does not hold a Home Office labour sponsorship license.
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Passenger Assistant 5 posts employer: Barnsley Council
Contact Detail:
Barnsley Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Assistant 5 posts
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the responsibilities of a Passenger Assistant, especially how to support children with special needs. This will help you shine during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Reach out to current or former Passenger Assistants or people in the Barnsley Council Transport team. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 3
Prepare for those tricky questions! Think about scenarios where you've shown empathy and patience, as these are key traits for this role. Practising your answers will help you feel more confident when it’s your turn to chat.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to apply directly. Don’t miss out on this opportunity!
We think you need these skills to ace Passenger Assistant 5 posts
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what the role involves and how your skills match up. This will help you tailor your application to show us why you're the perfect fit!
Show Your Empathy and Patience: Since this role is all about supporting children with special needs, make sure to highlight any relevant experience or qualities that demonstrate your empathy and patience. We want to see how you can contribute to a safe and supportive environment for the kids.
Follow the Application Instructions: Remember, CVs aren’t accepted for this role! Stick to the application format specified in the job posting. This shows us that you can follow instructions and are serious about the position. Plus, it makes our lives easier when reviewing applications!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need right there to help you out!
How to prepare for a job interview at Barnsley Council
✨Know Your Role
Familiarise yourself with the responsibilities of a Passenger Assistant. Understand the importance of supporting children with special educational needs and/or disabilities, and be ready to discuss how your empathy and patience can contribute to a safe and respectful travel environment.
✨Showcase Your Communication Skills
Since you'll be liaising with schools, carers, and families, it's crucial to demonstrate your communication skills during the interview. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations.
✨Be Ready for Safety Discussions
This role is safety-critical, so be prepared to discuss your understanding of safety protocols. Familiarise yourself with the Drug & Alcohol Testing Procedure and be ready to explain how you would ensure a safe environment for the children.
✨Highlight Flexibility and Commitment
The job involves split shifts during term time, so emphasise your ability to work these hours. Share any previous experiences where you've demonstrated flexibility and commitment to your role, as this will show you're a reliable candidate.