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For Companies At a Glance
- Tasks: Support the Service Director and Heads of Service in a dynamic environment.
- Company: Join Barnsley Council, an award-winning employer making a real difference in the community.
- Benefits: Enjoy flexible working, generous leave, and opportunities for personal growth.
- Why this job: Be part of a team that impacts lives and fosters a culture of collaboration and support.
- Qualifications: Level 3 qualification and experience in business support, preferably in local government.
- Other info: Hybrid working available; we value diversity and second chances.
The predicted salary is between 23400 - 25800 £ per year.
Position Reference
50093675
Directorate
Growth & Sustainability | Service: Economic Development
Salary
£28,598 – £31,022 Plus laptop
Working Arrangements
Monday – Friday 08:30 – 17:00
Hours per week
37
Contract type
Permanent
Closing date
05/12/2025 at 23:59
Background
At Barnsley Council you can start a career that makes a real difference to people’s lives, helping our council and residents to be the best they can be. We’re an award‑winning council and one of the biggest employers in the borough, supporting around 243,000 people. We put people at the heart of everything we do, and that includes our employees. As part of the team, we offer lots of benefits and rewards to support you to thrive and grow, like flexible working, employee discounts, support for your health and wellbeing, and opportunities for training and development.
Key to our success
- Working with residents, partners, businesses and organisations and building these partnerships to bring about change in Barnsley.
About the Post
Join our team as a Management Support Officer! An exciting opportunity has arisen to join the Growth and Sustainability team in Barnsley Council as a Management Support Officer. This role is crucial in providing comprehensive and efficient business support predominantly to the Service Director and Heads of Service within the Regeneration and Culture team, enabling them to fulfil their roles effectively in a highly pressurised working environment.
What You’ll Do
As a Management Support Officer, you will support the Service Director and Heads of Service to enable them to fulfil their role effectively in the context of a highly pressurised working environment. You will take ownership of specific issues within the service, co‑ordinating and monitoring milestones through to resolution. The role specifically involves email and diary management, arranging and servicing meetings (minute‑taking) and taking responsibility for following up actions or projects arising from the meeting. This role requires a high level of attention to detail, the ability to manage multiple tasks, and the capability to produce clear and accurate records of highly confidential and/or contentious information. Your skills in communication, problem‑solving, and maintaining professional standards will be essential in ensuring the success of our team.
What You Need
- Level 3 or equivalent level qualification in an applicable area.
- Extensive business support experience, ideally in local government.
- Proficiency in Microsoft Office and electronic document management.
- High standards of professionalism, communication and diplomacy.
- Strong organisational and problem‑solving skills.
- Flexible in your approach in order to ensure the overall service objectives are achieved, be an excellent team player and willing to make a solid contribution to the smooth running of the service.
- Demonstrate resilience in handling demanding situations and adapting to changes within the service environment. The ability to remain composed under pressure and maintain a positive outlook is crucial for this role.
Benefits
- Competitive salary, generous annual leave, pension scheme, and more.
- Opportunities for personal and professional growth.
- Flexible working scheme.
- Salary sacrifice schemes (e.g. Cycle to work; home technology).
- Parking permit scheme.
- Hybrid working.
- Make a meaningful impact by contributing to high‑quality council services.
Other Information
This post requires a Basic Criminal Record Check. Prospective employees will be required to give a reasonable account of any significant periods (6 months or more in the past 3 years) of time living abroad. When applying, please ensure you are prepared to start work with all the necessary legal documents, such as a valid visa, relevant to the type of work you will be undertaking. Barnsley Council does not possess a Home Office licence and therefore is unable to provide sponsorship for anyone seeking a visa as a skilled or temporary migrant worker. Pensions Regulations have provisions to reduce pension payments in certain circumstances of those who return to work within local government service. If you are in receipt of a pension upon commencing employment with the authority, this may affect your pension entitlements and you should therefore seek advice from the relevant Pensions Authority.
Apply Now
If you are a dedicated and organised individual with a passion for providing excellent business support services, we encourage you to apply for this exciting opportunity. Interview will be held at Barnsley Metropolitan Borough Council, Westgate Plaza One. If you would like to know more about this post, please contact Shauner Waddington, Executive Manager via email at shaunerwaddington@barnsley.gov.uk. CV\’s are not accepted for this role. We welcome the opportunity to have a chat about the role and are happy to address any questions you may have about flexible working arrangements, including as a result of caring responsibilities. We’re committed to creating a workplace where differences are valued and everyone truly feels able to be themselves. If you have any support needs during the recruitment process, please let us know.
Equal Opportunity Statement
At Barnsley Council, we believe in second chances and value diversity. Our recruitment process is inclusive, and we welcome applicants with past convictions. We’re committed to fairness and do not discriminate. Join us in building a future where everyone has the opportunity to thrive.
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Management Support Officer employer: Barnsley Council
Contact Detail:
Barnsley Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Management Support Officer
✨Tip Number 1
Familiarise yourself with Barnsley Council's values and recent projects. Understanding their mission will help you align your responses during any discussions or interviews, showcasing your genuine interest in contributing to their goals.
✨Tip Number 2
Network with current or former employees of Barnsley Council, especially those in similar roles. They can provide valuable insights into the work culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your organisational skills and ability to manage multiple tasks under pressure. This will help you illustrate your suitability for the Management Support Officer role effectively.
✨Tip Number 4
Research common interview questions for administrative support roles and practice your responses. Being well-prepared will boost your confidence and help you articulate your skills and experiences clearly during the interview process.
We think you need these skills to ace Management Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Management Support Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your application, focus on your previous business support experience, especially in local government if applicable. Provide specific examples of how you've successfully managed multiple tasks and supported senior management.
Demonstrate Professionalism: Showcase your professionalism in your application by using clear and concise language. Emphasise your communication skills and ability to maintain confidentiality, as these are crucial for the role.
Follow Application Instructions: Make sure to follow all application instructions carefully. Since CVs are not accepted for this role, ensure that your application form is complete and addresses all the criteria outlined in the job profile.
How to prepare for a job interview at Barnsley Council
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of a Management Support Officer. Familiarise yourself with the key tasks such as email and diary management, minute taking, and supporting senior staff in a high-pressure environment.
✨Showcase Your Organisational Skills
During the interview, highlight your organisational skills and ability to manage multiple tasks. Provide examples from your past experiences where you successfully juggled priorities and maintained attention to detail.
✨Demonstrate Communication Proficiency
Effective communication is crucial for this role. Be prepared to discuss how you have communicated professionally in previous positions, especially in situations that required diplomacy and clarity.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the council's objectives. Inquire about the team dynamics, ongoing projects, or how the council measures success in the Regeneration & Culture service.
