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For Companies At a Glance
- Tasks: Be the friendly face of our Library & Digital Service, helping customers with books and digital services.
- Company: Join Barnsley Council, an award-winning employer dedicated to community service.
- Benefits: Enjoy great pay, flexible working, and a fantastic pension scheme.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Flexible hours and opportunities for training in a supportive environment.
The predicted salary is between 22400 - 23600 £ per year.
Position reference: /
Directorate: Public Health and Communities | Service: Libraries
Salary
: £ 26,403 – £28,142 pro rata plus laptop
Working Arrangements
: fortnightly repeating working rota
Hours per week
: 18.5
Contract type:
Permanent
See our range of Employee Rewards:
Employee rewards and benefits
Closing date
: 13/02/2026 a t 23:59
The successful candidate will be required to speak English to an appropriate standard.
This post requires a Basic Criminal Record Check
Prospective employees will be required to give a reasonable
Library and Digital Support Officer employer: Barnsley Council
Contact Detail:
Barnsley Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library and Digital Support Officer
✨Tip Number 1
Get to know the library scene! Visit local libraries, chat with staff, and understand what makes them tick. This will help you connect better during interviews and show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with diverse customers, try role-playing scenarios with friends or family. This will boost your confidence and help you think on your feet.
✨Tip Number 3
Network like a pro! Reach out to current or former employees of Barnsley Council on LinkedIn. They can provide insider tips and might even give you a heads-up about the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team and ready to embrace the flexible working arrangements they offer.
We think you need these skills to ace Library and Digital Support Officer
Some tips for your application 🫡
Read the Job Profile Carefully: Before you start writing, make sure to check out the job profile. It’s your roadmap! Highlight how your skills and experiences match what they’re looking for, especially in customer service and teamwork.
Show Off Your Communication Skills: Since this role is all about engaging with diverse customers, don’t hold back! Use clear and friendly language in your application to showcase your strong communication skills. Let your personality shine through!
Be Specific About Your Experience: When detailing your past roles, be specific about your experiences that relate to libraries or digital services. Share examples of how you’ve helped others or run activities, as this will really resonate with the hiring team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, you’ll find all the info you need to make your application stand out.
How to prepare for a job interview at Barnsley Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Library and Digital Support Officer role. Familiarise yourself with the responsibilities listed in the job description, such as delivering customer service and running interactive activities. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've successfully engaged with diverse customers in the past. Think about specific situations where you’ve helped someone find information or resolved a query. This will demonstrate your interpersonal skills and ability to connect with the community.
✨Be Ready for Flexibility Questions
Given the requirement to work across multiple libraries and adapt to different situations, be prepared to discuss your flexibility. Have examples ready that showcase your adaptability and willingness to take on varied tasks. This will highlight your hard-working nature and readiness to contribute wherever needed.
✨Engage with the Community Focus
Barnsley Council values collaboration with various partners. Think about how you can contribute to community activities and partnerships. Prepare to discuss any previous experiences working with local organisations or community groups, as this will show your commitment to enhancing the library's role within the community.